Guest Service Agent
vor 2 Monaten
Pullman Quay Grand Sydney Harbour, 61 Macquarie Street, Sydney, New South Wales, Australia Req #3317
Pullman Quay Grand Sydney Harbour , where your workplace is as iconic as the view.
Perfectly situated in Circular Quay, our hotel offers luxurious one- and two-bedroom apartments with stunning vistas of the Sydney Harbour Bridge.
We pride ourselves on a unique blend of short-term hotel accommodations and long-term residential options, providing diverse experiences for our guests.
Our food & beverage offerings, including the renowned Q Dining and the vibrant Hacienda Bar and Lounge, set the stage for unforgettable culinary experiences.
With exceptional meeting and event facilities that cater to everything from corporate functions to breathtaking weddings against a harbour backdrop, working with us means being part of something truly special.
Purpose
As Guest Service Agent / Night Auditor , your role is pivotal in shaping our guests' entire stay, from the warm welcome at check-in to the seamless checkout process.
During the night shift, you transition into the role of a financial detective, adeptly handling late-night inquiries and ensuring our hotel's distinguished service reputation remains intact.
Base Rate of $25.80 per hour + Casual Loading
Primary Responsibilities
Roll out the red carpet of hospitality, ensuring every guest feels like a VIP from check-in to check-out.
Confidant in communicating with guests and colleagues to ensure cohesive collaboration.
Conquer challenges alongside guests, transforming dilemmas into success stories.
Work closely with security to keep a watchful eye on the building's security systems, contributing to a safe and secure environment for guests and staff alike.
Be the local legend, sharing information on neighbourhood hotspots and must-visit gems from your treasure trove of knowledge.
Take charge of the reception desk duties and manage the crucial night audit process, ensuring that nightly reports are accurate and up to date.
Display proficiency in accurately handling reservations and managing guest accounts.
Skills and Experience
Innovative approach to exceeding customer service expectations.
Skilled at collaborating within teams, as well as working independently.
Proven ability to multi-task and thrive under pressure, supported by strong organisational and time management skills.
Proficiency in both written and verbal communication.
Previous experience in hotel front desk operations is a valuable asset.
Capable of embracing a flexible rotating schedule, including nights, overnights, weekends, and public holidays.
Manual Drivers Licence Essential.
At Accor, we welcome you as you are.
We help you grow and learn, so that work brings purpose to your life.
By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality.
Accor is an inclusive company, building diverse teams across the globe.
Elevate your career at Pullman Quay Grand Sydney Harbour, in a setting where luxury and opportunity meet.
Pullman Quay Grand Sydney Harbour, 61 Macquarie Street, Sydney, New South Wales, Australia #J-18808-Ljbffr
-
Guest Service Agent
vor 2 Monaten
Sydney, Österreich Accor Hotels VollzeitCompany DescriptionThe Hoxton, Downtown LA is in a neighborhood that has seen a major revival over the last few years, with some of the city's best restaurants, shops and bars opening up there and many more in the pipeline. The Hoxton, Downtown LA offers 174 rooms designed by Ennismore Design Studio, a ground floor restaurant with exciting culinary partners,...
-
Guest Services Agent
vor 2 Wochen
Sydney, Österreich The Grace Hotel VollzeitAbout The Grace Hotel Sydney Situated in the heart of Sydney's CBD, The Grace Hotel is housed in the elegantly restored 1930 Neo Gothic Grace Building.Heritage-listed, the iconic exterior is complemented by the charming Art Deco interiors.The Role We are seeking an individual to illustrate exemplary communication skills and display a total customer service...
-
Guest Service Agent
vor 2 Wochen
Sydney, Österreich Hilton Worldwide, Inc. VollzeitJob Description - Guest Service Agent (HOT0B81Z) Job Number: HOT0B81Z Work Locations West Hotel Sydney Curio 65 Sussex Street Sydney 2000 Why you will love working for Hilton! Access to the world's best Team Member Travel Program with highly discounted rates Discounts of up to 25-50% on products and services in participating Hilton outlets Comprehensive...
-
Guest Service Agent
vor 2 Monaten
Sydney, Österreich Accor Hotels VollzeitAbout Movenpick Hotel Wellington: Movenpick Hotel Wellington is a luxurious and contemporary 5-star hotel located in the heart of New Zealand's vibrant capital city. With its stunning waterfront views and top-notch amenities, our hotel is renowned for delivering unforgettable guest experiences.Job Description Are you passionate about providing exceptional...
-
Guest Services Agent
vor 3 Wochen
Sydney, Österreich The Grace Hotel VollzeitAbout The Grace Hotel SydneySituated in the heart of Sydney's CBD, The Grace Hotel is housed in the elegantly restored 1930 Neo Gothic Grace Building.Heritage-listed, the iconic exterior is complemented by the charming Art Deco interiors.The RoleWe are seeking an individual to illustrate exemplary communication skills and display a total customer service...
-
Guest Service Agent
vor 2 Wochen
Sydney, Österreich Hilton Worldwide, Inc. VollzeitJob Description - Guest Service Agent (HOT0B81Z)Job Number: HOT0B81ZWork Locations West Hotel Sydney Curio 65 Sussex Street Sydney 2000Why you will love working for Hilton! Access to the world's best Team Member Travel Program with highly discounted rates Discounts of up to 25-50% on products and services in participating Hilton outlets Comprehensive...
-
Guest Service Agent
vor 2 Wochen
Sydney, Österreich Hilton Worldwide, Inc. VollzeitJob Description - Guest Service Agent (HOT0B81Z)Job Number: HOT0B81ZWork LocationsWest Hotel Sydney Curio 65 Sussex Street Sydney 2000Why you will love working for Hilton!Access to the world's best Team Member Travel Program with highly discounted ratesDiscounts of up to 25-50% on products and services in participating Hilton outletsComprehensive training...
-
Guest Service Agent
vor 2 Wochen
Sydney, Österreich Hilton Worldwide, Inc. VollzeitJob Description - Guest Service Agent (HOT0B81Z)Job Number: HOT0B81ZWork Locations West Hotel Sydney Curio, 65 Sussex Street, Sydney 2000Before you get started… Yes, we do have the BEST Team Member Travel Program with HUGE discounts on hotel rooms for our Team Members!Why you will love working for Hilton! Access to the world's best Team Member Travel...
-
Guest Service Agent
vor 2 Wochen
Sydney, Österreich Hilton Worldwide, Inc. VollzeitJob Description - Guest Service Agent (HOT0B81Z)Job Number:HOT0B81ZWork LocationsWest Hotel Sydney Curio, 65 Sussex Street, Sydney 2000Before you get started… Yes, we do have the BEST Team Member Travel Program with HUGE discounts on hotel rooms for our Team Members!Why you will love working for Hilton!Access to the world's best Team Member Travel Program...
-
Guest Service Agent
vor 2 Wochen
Sydney, Österreich Hilton Worldwide, Inc. VollzeitJob Description - Guest Service Agent (HOT0B81Z)Job Number:HOT0B81ZWork LocationsWest Hotel Sydney Curio, 65 Sussex Street, Sydney 2000Before you get started… Yes, we do have the BEST Team Member Travel Program with HUGE discounts on hotel rooms for our Team Members!Why you will love working for Hilton!Access to the world's best Team Member Travel Program...
-
Guest Service Agent
vor 2 Wochen
Sydney, Österreich Hilton Worldwide, Inc. VollzeitJob Description - Guest Service Agent (HOT0B81Z)Job Number:HOT0B81ZWork LocationsWest Hotel Sydney Curio, 65 Sussex Street, Sydney 2000Before you get started… Yes, we do have the BEST Team Member Travel Program with HUGE discounts on hotel rooms for our Team Members!Why you will love working for Hilton!Access to the world's best Team Member Travel Program...
-
Guest Service Agent
vor 2 Wochen
Sydney, Österreich Hilton Worldwide, Inc. VollzeitJob Description - Guest Service Agent (HOT0B81Z)Job Number: HOT0B81ZWork LocationsWest Hotel Sydney Curio 65 Sussex Street Sydney 2000Before you get started…Yes, we do have the BEST Team Member Travel Program with HUGE discounts on hotel rooms for our Team Members!Why you will love working for Hilton!Access to the world's best Team Member Travel Program...
-
Guest Service Agent
vor 2 Wochen
Sydney, Österreich Hilton Worldwide, Inc. VollzeitJob Description - Guest Service Agent (HOT0B81Z)Job Number: HOT0B81ZWork LocationsWest Hotel Sydney Curio, 65 Sussex Street, Sydney 2000Before you get started… Yes, we do have the BEST Team Member Travel Program with HUGE discounts on hotel rooms for our Team Members!Why you will love working for Hilton!Access to the world's best Team Member Travel Program...
-
Guest Service Agent
vor 3 Monaten
Sydney, Österreich Accor Apartments & Realty VollzeitMantra Parramatta, Cnr Parkes Street and Valentine Ave, Parramatta, New South Wales, Australia Req #2726Tuesday, 17 September 2024Mantra Parramatta, located right in the heart of Parramatta CBD, offers contemporary accommodation for guests with a mix of hotel suites and self-contained apartments, as well as the stylish Social House Dining and Bar and...
-
Guest Service Agent
vor 2 Wochen
Sydney, Österreich Hilton VollzeitBefore you get started…Yes, we do have the BEST Team Member Travel Program with HUGE discounts on hotel rooms for our Team Members!Why you will love working for Hilton! Access to the world's best Team Member Travel Program with highly discounted ratesDiscounts of up to 25-50% on products and services in participating Hilton outletsComprehensive training...
-
Guest Service Agent
vor 3 Monaten
Sydney, Österreich Tideri Jobbörse VollzeitMantra Parramatta, Cnr Parkes Street and Valentine Ave, Parramatta, New South Wales, Australia Req #2726 Tuesday, 17 September 2024 Mantra Parramatta, located right in the heart of Parramatta CBD, offers contemporary accommodation for guests with a mix of hotel suites and self-contained apartments, as well as the stylish Social House Dining and Bar and...
-
Guest Service Agent – Sydney
vor 1 Woche
Sydney, Österreich Meriton Group VollzeitWe have an opportunity to join one of our wonderful Sydney properties in the role of Guest Service Agent.About the Role As a Guest Service Agent, you will play an integral role delivering service excellence.You will be provided comprehensive training to equip you with the tools required to perform at your best.You will work in a team member focused...
-
Guest Service Agent
vor 2 Monaten
Sydney, Österreich Accor Apartments & Realty Vollzeit37 Victor St, Chatswood NSW 2067, Australia ? Sebel Chatswood, 37 Victor Street, Chatswood, New South Wales, Australia Req #3003Thursday, 10 October 2024The Sebel Sydney Chatswood, where luxury and convenience come together.Just a 20-minute train ride from Sydney's CBD, our property offers elegant one, two, and three-bedroom apartments, perfect for both...
-
Guest Service Agent
vor 2 Wochen
Sydney, Österreich Accor Apartments & Realty Vollzeit37 Victor St, Chatswood NSW 2067, Australia ? Sebel Chatswood, 37 Victor Street, Chatswood, New South Wales, Australia Req #3003Thursday, 10 October 2024The Sebel Sydney Chatswood, where luxury and convenience come together.Just a 20-minute train ride from Sydney's CBD, our property offers elegant one, two, and three-bedroom apartments, perfect for both...
-
Guest Service Agent
vor 2 Wochen
Sydney, Österreich Hilton Worldwide, Inc. VollzeitJob Description - Guest Service Agent (HOT0B81Z)Work LocationsWest Hotel Sydney Curio 65 Sussex Street Sydney 2000Before you get started…Yes, we do have the BEST Team Member Travel Program with HUGE discounts on hotel rooms for our Team Members!Why you will love working for Hilton!Access to the world's best Team Member Travel Program with highly discounted...
