Access And Referral Worker
Vor 4 Tagen
Job Description We are seeking a dynamic and compassionate individual to join the headspace Knox and Lilydale teams in a key role focused on phone triage, referrals, and assessments for young people accessing mental health services.
This position plays a pivotal role as the first point of contact for young people, ensuring they receive comprehensive screenings, risk assessments, and appropriate referrals.
You'll work collaboratively with our broader headspace teams and community partners, facilitating bookings and coordinating supported referrals for young people and their families.
Key Responsibilities: Conduct phone triage, screenings, and risk assessments for young people.
Coordinate referrals and bookings to relevant services and teams.
Manage walk-in presentations and support families.
Participate in Community Development activities, including school presentations, workshops, and local events (e.g., festivals).
Contribute to planning and organizing events like Youth Week and Mental Health Week.
Additional Requirements: Occasional after-hours and weekend work as needed.
Join a passionate team dedicated to supporting young people and their families in a dynamic and rewarding environment headspace is a federally funded, innovative, early intervention program that aims to build the health and well-being of young people (12-25 years).
headspace is especially aimed at those who are at risk of mental health issues.
We have a strong focus on physical health, mental health and drug and alcohol counselling, and support young people to engage in areas of vocation and education.
Qualifications Mandatory qualifications include: Tertiary qualifications in the social sciences (such as youth work, counselling, psychology, social work, occupational therapy or related field) and registration with the relevant governing body preferable, however not required Completion of a Criminal History Check and Employee Working With Children Check (or State equivalent) prior to commencement of employment Current state-based driver's license.
Experience and knowledge: Demonstrated experience working with young people in triage, intake and risk assessments including single session therapy Highly developed interpersonal, verbal and written communication skills along with presentation skills Ability to work independently and cooperatively in a team environment Ability to work flexible hours including evenings and weekends.
Additional Information To apply for this role, please provide an updated resume and a cover letter containing a brief summary of your employment and skills related to this position, and tell us why you would be the best person for the job .
To view a copy of the full Position Description, click here .
For more information or a confidential discussion, please contact Leah Becke at ****** Applications Close: Wednesday 22nd January 2025 Please note that applications will be reviewed as they are received.
Interviews may take place during the advertising period - so don't miss out and apply today
We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.
Next Steps in the Hiring Process Thank you for your interest in joining EACH
To learn more about next steps, please check out our Hiring Process Guide.
EACH Commitments At EACH, we prioritize treating every individual with dignity and respect, regardless of their background, ability, or identity.
We actively encourage applications from diverse backgrounds and those with lived experiences.
EACH is committed to creating a culturally safe environment that values and supports Aboriginal & Torres Strait Islander people(s), recognizing and respecting their unique culture and contribution to our communities.
We strongly encourage applications from Aboriginal and Torres Strait Islander People. For further information regarding our commitment please see our Reconciliation Action Plan .
As a child-safe organisation, EACH prioritizes child safety and well-being by creating a secure environment for children and implementing effective organisational structures, policies, and procedures
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