Member Services Consultant
vor 3 Monaten
Do you have experience within a financial services contact centre?
Superannuation, financial services, or insurance experience?
Come join the team at AustralianRetirementTrust.Our client is a leader in the superannuation industry.
Due to a growth in their business, they are looking for representatives to join their Member Services team.
We are looking for self-motivated customerofficers to join one of 's award-winning member services team.AboutAustralia Retirement TrustWhen you work for Australian Retirement Trust, every day is an opportunity to be a force for good in the lives of more than 2 million members.Australian Retirement Trust is the super fund formed through the merger ofSunsuperandQSuper.
As one of Australia's largest superannuation funds, the company proudly take care of over $200 billion in retirement savings.The teams are as diverse and unique as the members they strive to inspire and empower.Their inclusive culture means you will be valued and heard in a respectful workplace, where you can be your authentic self every day.The roleWe are in search of people with experience across financial services products to join an award winning member services team (Winner of the Chant West 2022 Member Services of the year award).Retaining existing memberships through education and engagement with customersWork on a variety of campaigns including.Welcoming new membersInsurance and financial hardship claimsAdhoclegislation changesMember, advisor, and employer complex enquiriesAbout YouThis role is not an entry level role.
You will need the ability to learn complex concepts quickly.
The team are passionate and experienced superannuation specialists working each day to educate and empower members to achieve their retirement goals.Excellent customer service focus and communication skillsStrong Superannuation, Financial services, or insurance backgroundGood organisational skills, with the ability to work autonomously and self-motivate to meet and exceed KPI'sRG146 compliant and knowledge of superannuation industry is preferredWhat's in it for you?Competitive salary and career development opportunitiesIn depth training programGenerous leave entitlements including volunteer and community service leaveHybrid work environmentIf you think you have what it takes for this opportunity, then we want to hear from youYou must be an Australian Citizen or Permanent Resident with a clear background to be eligible to be considered for this position.
Apply now for immediate consideration.
For further enquiries please call us on ..DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability.
In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process.
If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via or and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.Note: You may be required to provide evidence of your COVID-19 vaccination status.
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Recruiters, please don't contact this job advertiser.no -- Please, no phone calls about this jobno -- Reposting this message elsewhere is NOT OK. Melbourne, Melbourne, Victoria,, Melbourne Melbourne, Melbourne, Victoria,, Melbourne Melbourne, Melbourne, Victoria,, Melbourne #J-18808-Ljbffr
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