Front Office Manager
Vor 4 Tagen
Tuesday, 3 December 2024
The Sebel Quay West Suites Sydney, where chic style meets unmatched sophistication.
Nestled in the historic Rocks district and just moments from Circular Quay, our hotel offers breathtaking views of the Sydney Opera House and Sydney Harbour Bridge.
Our contemporary one- and two-bedroom apartments provide a luxurious retreat for our guests, while The Quartier Bistro & Bar offers a refined dining experience in an elegant setting.
With versatile meeting and event facilities, this is the perfect place to grow your career in a location that blends iconic beauty with modern luxury.
Purpose As the Front Office Manager, your role extends beyond simply overseeing front-of-house operations.
Your mission is to foster team unity and ensure the creation of unforgettable experiences for every guest.
Primary Responsibilities Confidence in communicating with guests and colleagues to ensure cohesive collaboration.Conquer challenges alongside guests, transforming dilemmas into success stories through creative solutions.Recruit, train, and mentor Front Office team members, nurturing their professional growth and diligently monitoring their performance.Adhere to OH&S requirements, promptly respond to emergencies, and prioritize the safety of both guests and staff.Exhibit proficiency in accurately handling reservations, managing guest accounts, and analyzing reports and data.Closely monitor budgets, expenditure, and revenue to make informed operational decisions and achieve financial objectives.Skills and Experience Experience in Hotel Operations, with a history of leading the charge as a Supervisor or Manager.Proven ability to multitask and thrive under pressure, supported by strong organizational and time management skills.Proficiency in using reservation and property management systems is a plus.Masterful in the art of communication, both written and spoken.Capable of embracing a flexible rotating schedule, including nights, overnights, weekends, and public holidays.Benefits ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwideFamily & Friends Discounts - Available on a range of accommodation, services, and events for those who mean the most to you.Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays.Learn Your Way - Support your career development with access to Accor's industry-leading training platforms, Accor Academy and Typsy.Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide.Worldwide Opportunities - We are a world-leading hotel operator
With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career.At Accor, we welcome you as you are.
We help you grow and learn, so that work brings purpose to your life.
By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality.
Accor is an inclusive company, building diverse teams across the globe.
Join us and be part of a team that sets the standard for excellence in hospitality.
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