Senior Technical Support Engineer Ii
vor 3 Wochen
At Ping Identity, we're changing the way people think about enterprise security technology. With our new Identity Defined Security platform, we're building a borderless world where people have total freedom to work wherever and however they want. Without friction. Without fear.We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.We're headquartered in Denver, Colorado, and we have offices and employees around the globe. And we serve the largest, most demanding enterprises worldwide, including over half of the Fortune 100. Because even in the most complex enterprise environments, security shouldn't be a source of anxiety. It is one of your greatest competitive advantages.Ping Identity has an industry-leading suite of software and services products which are centered around industry standards such as SAML, OAuth, OIDC, FIDO, LDAP etc. Our SSO, Directory, MFA, CIAM and API Intelligence systems can be found operating in the Cloud and in customer's private data centers.You will be responsible for the second level of support for Ping Identity's global customers using any of our products including PingFederate, PingAccess, PingDirectory, PingOne, PingID and any supported integration kits. Our Senior Technical Support Engineering team researches functionality and usability related issues; work with our customers' IT personnel to understand the nature of the issue and communicate steps to resolve.Engineers must maintain their support test environment to quickly replicate customer issues and have a desire for learning. Engineers consult with and escalate to our product development team when needed.You will report to the Team Manager. Ping has developed a career ladder for support to ensure there is growth potential for all employees.Responsibilities include:5 years related experience providing technical support at an Enterprise levelPassion for customer serviceManage customer experienceContribute to our knowledge baseYou Have:Experience with Web server and application server integration and troubleshootingFamiliar with SaaS applications (Salesforce, Google, etc) and supporting SaaS solutions.Troubleshoot web-based applications (through HTTP Tracing tools and log analysis) in browsers and applications servers.Experience in Lightweight Directory Access Protocol and Directory ServicesExperience in Linux-based or Windows server OS managementExperience in Public Key Infrastructure (PKI), X.509 certificates, SSL/TLSUnderstanding of Single Sign On (SAML, OAuth, OpenID & WS-FED)Understanding of Multi Factor Authentication (PingID, SecurID, DUO etc)Network troubleshooting - TCP/IP, load balancers, firewalls, DNSExperience in supporting Identity Access Management solutions.Web-application servers (i.e. Apache, IIS, NGINX, Tomcat, WebSphere, and WebLogic)Cloud Services such as Azure, O365, AWSOur Benefits:Parental LeaveAustralia Health InsurancePaid Time Off/Leave PeriodsPing Identity is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
#J-18808-Ljbffr
-
Product Support Engineer Ii
vor 2 Wochen
Melbourne, Österreich Buscojobs VollzeitOur Customer Success Strategy & Operations team uses valuable data and market research to help our customers succeed and drive value.Our teams collaborate to identify solutions using competitor and industry trend analysis, providing valuable insights for strategic decision-making.We're responsible for facilitating smooth transitions during organizational...
-
Product Support Engineer Ii
vor 4 Wochen
Melbourne, Österreich Zscaler VollzeitOur Customer Success Strategy & Operations team uses valuable data and market research to help our customers succeed and drive value. Our teams collaborate to identify solutions using competitor and industry trend analysis, providing valuable insights for strategic decision-making. We're responsible for facilitating smooth transitions during organizational...
-
Senior Technical Support Engineer
Vor 2 Tagen
Melbourne, Österreich Rocket Software VollzeitSenior Technical Support Engineer page is loadedSenior Technical Support EngineerApply locations AUS Melbourne Office AMC Singapore, SGP time type Full time posted on Posted Today job requisition id R2024-5193It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: The Senior Technical Support Engineer provides...
-
Senior Technical Support Engineer
Vor 6 Tagen
Melbourne, Österreich Glia VollzeitAbout GliaOur award-winning technology powers conversations with customers for some of the world's largest enterprises. We believe that combining the human touch with technology is the best way to create amazing customer experiences. When human abilities such as problem-solving, creative thinking and relationship building are enhanced with technology,...
-
Senior Technical Support Engineer
Vor 2 Tagen
Melbourne, Österreich Rocket Software VollzeitIt's fun to work in a company where people truly BELIEVE in what they're doing!Job Description Summary:The Senior Technical Support Engineer provides technical direction and leadership in the support, development, and enhancement of Rocket products.The Engineer will troubleshoot reported symptoms to aid in the resolution process either directly for the...
-
21St Century Software | Support Engineer Ii
vor 1 Woche
Melbourne, Österreich Buscojobs VollzeitAbout Us 21st Century Software is the leader in software solutions for the IBM Z platform, which is the platform trusted by most worldwide finance institutions, healthcare, insurances, retail, and governments.We are growing our team and our skills in 21CS VSEn platform (one of the operating systems for IBM Z).About the Role: We are seeking a Technical...
-
Senior Technical Support Engineer
Vor 2 Tagen
Melbourne, Österreich Rocket Software VollzeitIt's fun to work in a company where people truly BELIEVE in what they're doing!Job Description Summary: The Senior Technical Support Engineer provides technical direction and leadership in the support, development, and enhancement of Rocket products.The Engineer will troubleshoot reported symptoms to aid in the resolution process either directly for the...
-
Senior Technical Support Engineer
Vor 6 Tagen
Melbourne, Österreich Glia VollzeitAbout GliaOur award-winning technology powers conversations with customers for some of the world's largest enterprises.We believe that combining the human touch with technology is the best way to create amazing customer experiences.When human abilities such as problem-solving, creative thinking and relationship building are enhanced with technology, magical...
-
Senior Technical Support Engineer
vor 2 Monaten
Melbourne, Österreich Dbg Health VollzeitThis is a great opportunity to get your foot in the door with a growing pharmaceutical market leader.18th November, 2024Senior Technical Support EngineerDBG Health is a leading independent health, wellness, and beauty company headquartered in Melbourne.With a team of over 800 dedicated professionals, we are committed to delivering affordable and innovative...
-
Electrical Engineer
vor 1 Monat
Melbourne, Österreich Technical Resources VollzeitElectrical Engineer Level II Role Responsibilities:Deliver detailed electrical designs, including specifications for switchgear, MCCs, LV switchboards, UPS systems, emergency generators, and interfacing electrical systems.Perform electrical calculations to support designs.Prepare design documentation such as SLDs, schematics, termination diagrams, and...
-
Melbourne, Österreich Tideri Jobbörse VollzeitAbout Glia Our award-winning technology powers conversations with customers for some of the world's largest enterprises.We believe that combining the human touch with technology is the best way to create amazing customer experiences.When human abilities such as problem-solving, creative thinking and relationship building are enhanced with technology, magical...
-
Melbourne, Österreich Tideri Jobbörse VollzeitSenior Technical Support Engineer page is loaded Senior Technical Support Engineer Apply locations AUS Melbourne Office AMC Singapore, SGP time type Full time posted on Posted Today job requisition id R2024-5193 It's fun to work in a company where people truly BELIEVE in what they're doing!Job Description Summary: The Senior Technical Support Engineer...
-
Software Engineer Ii
Vor 2 Tagen
Melbourne, Österreich Boundlessfellows VollzeitWe're transforming the grocery industryAt Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together.Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community.We work...
-
Ping Identity | Senior Technical Support Engineer Ii
vor 3 Wochen
Melbourne, Österreich Tideri Jobbörse VollzeitAt Ping Identity, we're changing the way people think about enterprise security technology.With our new Identity Defined Security platform, we're building a borderless world where people have total freedom to work wherever and however they want.Without friction.Without fear.We call this digital freedom.And it's not just something we provide our...
-
Graduate Technical Support Engineer
vor 1 Monat
Melbourne, Österreich Orion Electrotech Ltd VollzeitGraduate Technical Support EngineerKickstart your career in engineering with this exciting opportunity!About the RoleWe're looking for a proactive Graduate Technical Support Engineer to join our team.Acting as a bridge between customers and internal engineering teams, you'll support technical inquiries, produce accurate product estimates, and help ensure...
-
Senior Support Engineer
vor 1 Monat
Melbourne, Österreich Attribute Group VollzeitSenior Support Engineer | 12-Month Contract Opportunity | Melbourne CBD Location Are you seeking an exceptional career move that offers both challenge and reward? Join a new and emerging team and contribute your expertise to its foundation. Your impact will be key to shape the journey to success.About the Role: This Senior Support Engineer role offers the...
-
Senior Support Engineer
vor 1 Monat
Melbourne, Österreich Attribute Group VollzeitSenior Support Engineer | 12-Month Contract Opportunity | Melbourne CBD Location Are you seeking an exceptional career move that offers both challenge and reward?Join a new and emerging team and contribute your expertise to its foundation.Your impact will be key to shape the journey to success.About the Role: This Senior Support Engineer role offers...
-
Nice | Lead Technical Support Engineer
vor 1 Woche
Melbourne, Österreich Buscojobs VollzeitAt NICE, we don't limit our challenges.We challenge our limits.Always.We're ambitious.We're game changers.And we play to win.We set the highest standards and execute beyond them.And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.The Lead Technical Support Engineer is a senior member of the Technical...
-
Technical Support Engineer
vor 3 Monaten
Melbourne, Österreich Regional Express (Rex) VollzeitAn excellent opportunity exists for a suitably qualified individual to join Pel-Air as a full-time B1 Technical Support Engineer.This position can be based at Sydney, Wagga Wagga, Ballarat or Melbourne.Description of Position DutiesProvide technical support to Engineering and Flight Operations for the Aircraft Fleet.(PC24, B300/200, Piper and Cessna)Assist...
-
Technical Specialist
vor 3 Wochen
Melbourne, Österreich Drivetrain Australia Pty VollzeitCummins Drivetrain and Braking Systems Australia is seeking a Senior Manufacturing Engineer to join our team that manages the Operations at Sunshine Truck Axle Assembly Plant and the Derrimut Aftermarket Distribution Centre.We are seeking a driven and energetic Technical Specialist to join our Australian Aftermarket team. As the Aftermarket Technical...
