Desktop Support Engineer
vor 1 Monat
Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow.
About the Role (your why) Due to continued growth within our team, we have a newly created role in the Sydney area. Working as a Desktop Support Engineer you will be responsible for the provision of all aspects of End User Services to Datacom's customers. Aligned to our customers' business requirements, we provide tailored maintenance services, hardware and software break/fix support, remote support, software deployment, and relocation services.
This role will be based on-site in Sydney. Please note that to be eligible for this role, you must be an Australian Citizen or Permanent Resident; no visa sponsorships are provided.
Please note that we have full-time permanent and some fixed-term (12-month) positions available.
What you'll do As a Desktop Support Engineer, you will be focused on:
Providing excellent technical support in a high-paced environment where customer satisfaction is paramount.Assisting new users with their IT hardware collection and setup.Ensuring new equipment, such as laptops and mobile phones, are up to date and deployment ready prior to release to customers.Recording all customer contacts in the appropriate ITSM tool.Keeping commitments to customers with regard to progress updates.Using tools and processes to deliver services to customers in accordance with SLAs.Proactively managing and maintaining customer infrastructure as directed.Initiating and driving service and process improvement.We are a pretty agile company, and are keen to respond to customer, technology, and internal stakeholders' changing requirements, which can mean we evolve in our roles to meet those needs.
What you'll bring Required experience: Exceptional customer experience with regard to end-user services.The ability to prioritise work to ensure achievement of all service level agreements.Sound knowledge of laptops, desktop PCs, printers, media and audio-visual equipment, BYOD, and mobility.Nice to have: Excellent verbal and written communication skills with the ability to articulate technical information to the target audience.Professional customer service skills and the ability to work autonomously with excellent time management.Why join us here at Datacom? Datacom is one of Australia and New Zealand's largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours, and professional development courses to name a few. You'll have the opportunity to learn, develop your career, connect, and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
We operate at the forefront of technology to help Australia and New Zealand's largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.
We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.
#J-18808-Ljbffr
-
Desktop Support Engineer
vor 2 Monaten
Sydney, Österreich Milestone It (Milestone Information Technology) VollzeitMilestone IT , your one-stop shop for top IT careers, is partnering with a leading nationwide company to find a talented Desktop Support Engineer !Are you a tech whiz with a knack for solving problems and providing exceptional customer service?Do you thrive in a fast-paced environment and enjoy helping others?If so, this exciting opportunity could be your...
-
Desktop Support Engineer
vor 1 Monat
Sydney, Österreich Hamilton Barnes Associates Limited VollzeitHamilton Barnes is currently representing a leading Energy provider who are looking to bring on a Desktop Support Engineer who is either SC-cleared or Eligible for a 6-month contract.Responsibilities:Proven experience in Desktop Site and Remote Support Role.Extensive knowledge of Desktop and Laptop Hardware and Software Management.Hands-on experience with...
-
Desktop Support Engineer
vor 3 Wochen
Sydney, Österreich Datacom VollzeitOur WhyDatacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow.About the Role (your why)Due to continued growth within our team, we have a newly created role in the Sydney area. Working as a Desktop Support Engineer you will be...
-
Desktop Support Engineer
vor 1 Monat
Sydney, Österreich Tideri Jobbörse VollzeitOur Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow.About the Role (your why) Due to continued growth within our team, we have a newly created role in the Sydney area.Working as a Desktop Support Engineer you will be...
-
Desktop Support Engineer
vor 4 Wochen
Sydney, Österreich Datacom VollzeitOur Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow.About the Role (your why) Due to continued growth within our team, we have a newly created role in the Sydney area.Working as a Desktop Support Engineer you will be...
-
Windows Virtual Desktop Build Engineer
vor 1 Monat
Sydney, Österreich Eil Global Limited VollzeitJob Description for Windows Virtual Desktop Build Engineer (08-10 years, relevant 05-06 years) Deliver remote desktops and apps from Azure with Windows Virtual Desktop.Experience in Deploying Windows Virtual Desktop in Microsoft Azure.Experience on Provisioning a Windows Virtual Desktop host pool.Review how to deploy Windows Virtual Desktop.Set up the...
-
Windows Virtual Desktop Build Engineer
vor 2 Monaten
Sydney, Österreich Eil Global Limited VollzeitJob Description for Windows Virtual Desktop Build Engineer (08-10 years, relevant 05-06 years) Deliver remote desktops and apps from Azure with Windows Virtual Desktop.Experience in Deploying Windows Virtual Desktop in Microsoft Azure.Experience on Provisioning a Windows Virtual Desktop host pool.Review how to deploy Windows Virtual Desktop.Set up the...
-
Windows Virtual Desktop Build Engineer
vor 1 Monat
Sydney, Österreich Tideri Jobbörse VollzeitJob Description for Windows Virtual Desktop Build Engineer (08-10 years, relevant 05-06 years) Deliver remote desktops and apps from Azure with Windows Virtual Desktop.Experience in Deploying Windows Virtual Desktop in Microsoft Azure.Experience on Provisioning a Windows Virtual Desktop host pool.Review how to deploy Windows Virtual Desktop.Set up the...
-
Desktop Support Engineer
vor 1 Monat
Sydney, Österreich Apply.Workable.Com - Ats VollzeitOur WhyDatacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow.About the RoleDue to continued growth within our team, we have a newly created role in the Sydney area.Working as a Desktop Support Engineer you will be responsible...
-
Desktop Support Engineer
vor 1 Monat
Sydney, Österreich Datacom VollzeitOur WhyDatacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow.About the Role (your why)Due to continued growth within our team, we have a newly created role in the Sydney area. Working as a Desktop Support Engineer you will be...
-
Desktop Support Engineer
vor 1 Monat
Sydney, Österreich Tideri Jobbörse VollzeitOur Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow.About the Role Due to continued growth within our team, we have a newly created role in the Sydney area.Working as a Desktop Support Engineer you will be responsible...
-
Desktop Support Engineer
vor 2 Wochen
Sydney, Österreich Stechad Outsourcing Ltd VollzeitWe are seeking a skilled Desktop Support Technician to join our dynamic IT support team.The ideal candidate will be responsible for providing exceptional customer service and technical support to end-users, ensuring that all desktop systems function efficiently.This role requires a strong understanding of various operating systems and software applications,...
-
Desktop Support Engineer
vor 3 Wochen
Sydney, Österreich Stechad Outsourcing Ltd VollzeitWe are seeking a skilled Desktop Support Technician to join our dynamic IT support team.The ideal candidate will be responsible for providing exceptional customer service and technical support to end-users, ensuring that all desktop systems function efficiently.This role requires a strong understanding of various operating systems and software applications,...
-
Windows Virtual Desktop Build Engineer
vor 2 Monaten
Sydney, Österreich Eil Global Limited VollzeitJob Description for Windows Virtual Desktop Build Engineer (08-10 years, relevant 05-06 years)Deliver remote desktops and apps from Azure with Windows Virtual Desktop.Experience in Deploying Windows Virtual Desktop in Microsoft Azure.Experience on Provisioning a Windows Virtual Desktop host pool.Review how to deploy Windows Virtual Desktop.Set up the Windows...
-
Desktop Support Analyst
vor 1 Monat
Sydney, Österreich AG VollzeitSteadfast Group is the largest general insurance broker network and the largest underwriting agency group in Australasia with growing operations internationally. We were founded on the belief that a network of brokers would be stronger together, and this idea has been the backbone of our culture ever since. We believe that none of us is as good as all of...
-
Desktop Support Analyst
vor 2 Monaten
Sydney, Österreich Steadfast Group Ltd. VollzeitSteadfast Group is the largest general insurance broker network and the largest underwriting agency group in Australasia with growing operations internationally.We were founded on the belief that a network of brokers would be stronger together, and this idea has been the backbone of our culture ever since.We believe that none of us is as good as all of us.At...
-
Desktop Support Analyst
vor 2 Monaten
Sydney, Österreich Tideri Jobbörse VollzeitSteadfast Group is the largest general insurance broker network and the largest underwriting agency group in Australasia with growing operations internationally.We were founded on the belief that a network of brokers would be stronger together, and this idea has been the backbone of our culture ever since.We believe that none of us is as good as all of us.At...
-
It Desktop Support Analyst
vor 2 Monaten
Sydney, Österreich Tideri Jobbörse VollzeitRabobank is the world's leading specialist in food and agribusiness banking.One of our key strengths lies in our people who have a deep understanding of agriculture and are committed to adding long-term value for clients.Our commitment to our employees and clients is at the heart of everything we do.Rabobank's IT Workplace Technical Services team has an...
-
Desktop Support Specialist
vor 2 Monaten
Sydney, Österreich Tideri Jobbörse VollzeitILM is currently hiring Desktop Support Specialist at all levels and often in multiple locations.You may not see your specific career level advertised online, through the process you and your recruiter will work together to find the right role that combines your unique experience and career goals.We are hiring across all levels for this discipline.Your...
-
Desktop Support Specialist
vor 1 Woche
Sydney, Österreich Tideri Jobbörse VollzeitILM is currently hiring Desktop Support Specialist at all levels and often in multiple locations.You may not see your specific career level advertised online, through the process you and your recruiter will work together to find the right role that combines your unique experience and career goals.We are hiring across all levels for this discipline.Your...
