Stefanini, Inc | Team Leader I
Vor 6 Tagen
Join us to co-create solutions for a better future
Job Details: Desktop Support Team LeaderLocation: Quarry Bay
Posted: 12 / 11 / 2024
Job ID#: 59198
Job Category: Desktop Support
Position Type: Full Time
Team LeadThe Team Lead will handle Deskside Technicians and will ensure that all deliverables are being delivered.
Responsibilities:Create a cohesive team environment through consistent management.Coach and counsel direct reports, providing feedback, conducting performance evaluations, training, mentoring, and handling discipline issues.Write employee performance evaluations, deliver annual merit reviews, update employee journals daily, and perform other administrative tasks as assigned.Assist and ensure that tickets and inventory are handled accurately.Perform root cause analysis and identify opportunities to improve efficiencies.Ensure direct reports meet their goals and follow departmental processes.Responsible for day-to-day operations of Onsite Support.Work with the Project and Senior Management Team for long-term strategies and achieving Service Level Agreements (SLAs) set forth by the client.Conduct daily huddles for the Onsite Support Technicians.Be on-call if there are client issues.Who we are:Stefanini is a full-service global provider of offshore, onshore, and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting, and strategic staffing to Fortune 1000 enterprises around the world.
We have over 25,000 employees across 77 offices in 41 countries across the Americas, Europe, Africa, Australia, and Asia.
What you'll get:Work with brilliant minds, often within a global capacity.Comprehensive benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental, and vision insurance, and much more.Opportunity to participate in professional development eLearning programs within the Stefanini University and other virtual training.Why we're different:Brazilian and privately owned company.Agility, flexibility, and innovation are in our DNA.Flat organizational structure which enables faster communication and decision-making.Open floor plan environment where collaboration is highly encouragedJob Requirements:Experience supporting Mac OS, Windows OS, Microsoft Office, Smart Phones, AV Conferencing Systems, Printers, and PC hardware.Able to uphold a positive attitude at all times, even under stressful conditions.Experience supporting remote facilities and users.Excellent verbal and written communication skills.High level of professionalism and strong personal interaction skills.Ability to perform in-depth research and troubleshooting for complex technical issues.Ability to prioritize and complete all work tasks with minimal supervision.Ability to walk, bend, stand for long hours, and lift equipment up to 50 pounds.Ability and willingness to learn new technologies.High School Diploma (required).Deskside / Desktop / End User Computer experience, ideally in a corporate environment.Proven ability to handle challenging, rapid-response user support.Proven ability to balance, prioritize, and organize multiple tasks.Pay Range: Based on Experience
#J-18808-Ljbffr
-
Stefanini, Inc | Team Leader I
vor 3 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitJoin us to co-create solutions for a better future!Job Details Desktop Support Team Leader Location: Quarry Bay Posted: 12/11/2024 Job ID#: 59198 Job Category: Desktop Support Position Type: Full Time Team Lead The Team Lead will handle Deskside Technicians and will ensure that all deliverables are being delivered.Responsibilities: Create a cohesive team...
-
Team Leader I
vor 2 Wochen
Central Coast, Österreich Stefanini, Inc VollzeitJoin us to co-create solutions for a better future!Job DetailsDesktop Support Team LeaderLocation: Quarry BayPosted: 12/11/2024Job ID#: 59198Job Category: Desktop SupportPosition Type: Full TimeTeam LeadThe Team Lead will handle Deskside Technicians and will ensure that all deliverables are being delivered.Responsibilities:Create a cohesive team environment...
-
Deskside Technician I
vor 4 Wochen
Central Coast, Österreich Stefanini, Inc VollzeitJob DetailsField ServicesDeskside Technician I Milwaukee,WI Posted:10/22/2024 Job Description Job ID#:58811Job Category:Field ServicesPosition Type:Full TimeDuration:Full TimeDetails: Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT...
-
Stefanini, Inc | Deskside Technician I
vor 3 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitJob DetailsDeskside Technician I Location: Glenview, IL Posted: 12/3/2024 Job ID#: 59131 Job Category: Deskside Technician I Position Type: Full Time Duration: Term of Contract Who we are: Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure...
-
Central Coast, Österreich Tideri Jobbörse VollzeitJob DetailsDeskside Technician I Wilmer, TX Posted: 10/8/2024 Job ID#: 58673 Job Category: Deskside Technician I Position Type: Full Time Duration: Indefinite Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help...
-
Central Coast, Österreich Tideri Jobbörse VollzeitJob Details Deskside Technician I Location : Glenview, IL Posted : 12 / 3 / 2024 Job ID# : 59131 Job Category : Deskside Technician I Position Type : Full Time Duration : Term of Contract Who we are : Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT...
-
Stefanini, Inc | Deskside Technician I
Vor 4 Tagen
Central Coast, Österreich Buscojobs VollzeitJob DetailsDeskside Technician ILocation : Glenview, ILPosted : 12 / 3 / 2024Job ID# : 59131Job Category : Deskside Technician IPosition Type : Full TimeDuration : Term of ContractWho we are : Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT...
-
Sr. Helpdesk Technician
vor 4 Wochen
Central Coast, Österreich Stefanini, Inc VollzeitJoin us to co-create solutions for a better future!Job DetailsInformation TechnologySr.Helpdesk Technician Remote, Posted: 12/6/2024Job ID#: 59168Job Category: Information TechnologyPosition Type: Full TimeWho we areFor 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also...
-
Stefanini, Inc | Sr. Helpdesk Technician
vor 4 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitJoin us to co-create solutions for a better future!Job DetailsInformation Technology Sr. Helpdesk Technician Remote, Posted: 12/6/2024Job ID#: 59168 Job Category: Information Technology Position Type: Full Time Who we are For 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also...
-
Deskside Technician Ii
vor 1 Monat
Central Coast, Österreich Stefanini, Inc VollzeitJob DetailsNot SpecifiedDeskside Technician IILocation: Davie, FLPosted: 11/20/2024Job ID#: 59061Job Category: Not SpecifiedPosition Type: Full TimeDuration: PermanentDetails:For 35+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to...
-
Central Coast, Österreich Tideri Jobbörse VollzeitJob DetailsNot Specified Deskside Technician II Location: Davie, FL Posted: 11/20/2024 Job ID#: 59061 Job Category: Not Specified Position Type: Full Time Duration: Permanent Details: For 35+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information...
-
Deskside Technician Ii
Vor 3 Tagen
Central Coast, Österreich Stefanini, Inc VollzeitJob DetailsDeskside Technician IIDeskside Technician II Hahnville, LA Posted: 12/2/2024Job ID#: 59121Job Category: Deskside Technician IIPosition Type: Full TimeDuration: PermWho we areStefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure...
-
Deployment Technician I
vor 3 Monaten
Central Coast, Österreich Tideri Jobbörse VollzeitJob DetailsDeskside Technician I Deployment Technician IBeaverton, ORPosted: 10/8/2024 Job ID#: 58684 Job Category: Deskside Technician I Position Type: Full Time Duration: Indefinite Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT...
-
Team Lead, Complaints
vor 3 Monaten
Central Coast, Österreich Grow Inc. VollzeitWhether you're working from home or on your way to the office, chances are you're probably reading this because you're seeking a new adventure, or you're up for a new challenge.GROW Inc might just be that for you!So, who is GROW Inc?Founded in 2016, we're the Australian FinTech success story you probably haven't heard about.We're solving big problems in the...
-
Grow Inc. | Team Lead, Complaints
Vor 6 Tagen
Central Coast, Österreich Buscojobs VollzeitWhether you're working from home or on your way to the office, chances are you're probably reading this because you're seeking a new adventure, or you're up for a new challenge.GROW Inc might just be that for you!So, who is GROW Inc? Founded in 2016, we're the Australian FinTech success story you probably haven't heard about.We're solving big problems in the...
-
Buscojobs | Deskside Technician I
Vor 4 Tagen
Central Coast, Österreich Tideri Jobbörse VollzeitJoin us to co-create solutions for a better future!Information Technology Deskside Technician Sr. Scottsdale, AZ Posted: 9/5/2024 Job ID#: 58334 Job Category: Information Technology Position Type: Full Time Duration: 6 months Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application...
-
Construction/Mech Leads
vor 3 Monaten
Central Coast, Österreich Triple I VollzeitAt Triple i, we have opportunities for experienced mechanical, fabrication, and construction leads who understand estimating and site-based work packages.Our Mechanical, Technical Services, Electrical, and Maintenance teams are growing to satisfy the marketplace demands of both the industry and the needs of our customers.The TeamWith over 80 people employed...
-
Team Lead, Complaints
vor 3 Monaten
Central Coast, Österreich Tideri Jobbörse VollzeitWhether you're working from home or on your way to the office, chances are you're probably reading this because you're seeking a new adventure, or you're up for a new challenge.GROW Inc might just be that for you!So, who is GROW Inc?Founded in 2016, we're the Australian FinTech success story you probably haven't heard about.We're solving big problems in the...
-
Team Lead, Complaints
vor 2 Monaten
Central Coast, Österreich Airtree Ventures Pty VollzeitWhether you're working from home or on your way to the office, chances are you're probably reading this because you're seeking a new adventure, or you're up for a new challenge.GROW Inc might just be that for you!So, who is GROW Inc?Founded in 2016, we're the Australian FinTech success story you probably haven't heard about.We're solving big problems in the...
-
Team Lead, Complaints
vor 3 Monaten
Central Coast, Österreich Tideri Jobbörse VollzeitWhether you're working from home or on your way to the office, chances are you're probably reading this because you're seeking a new adventure, or you're up for a new challenge.GROW Inc might just be that for you!So, who is GROW Inc?Founded in 2016, we're the Australian FinTech success story you probably haven't heard about.We're solving big problems in the...
