Northline | Customer Service Officer
Vor 4 Tagen
Our people are more than our best asset.
With 13 depots across the nation, we operate through a combination of employees and full-time subcontractors in all mainland capitals and many key regional centres.
As a privately owned and operated business, we work as one large family and our down to earth culture reflects this.
Communication is key to our success and everyone at Northline has a voice.
Through coaching and development, we not only develop individual skills but also enhance Northline's culture and expertise.
All of our employees are trained in the most efficient and effective methods of secure handling, from container loads to fragile product to doorstep deliveries.
Apply now Job no: 494683
Work type: Permanent Full Time
Location: SA - Adelaide
Categories: Customer Service - Call Centre
As a Customer Service Officer, you will be the first point of contact for our customers, assisting in organising collections, pick-ups, quotes, and offering support for freight enquiries via phone and email.
Northline currently has permanent and casual positions available, based around a Monday to Friday working week.
This position also requires flexibility with shift times between the hours of 7.30am and 6.30pm.
This is the perfect opportunity for someone with previous customer service experience in areas such as call centres, hospitality, and retail who is looking for an opportunity to grow and develop their career.
Responsibilities Taking inbound customer calls.
Updating customers and teammates on freight queries via in and outbound calls.
Assisting with customer queries by contacting the appropriate team.
Responding to email enquiries as allocated.
Communicating delays to customers in a prompt and professional manner.
Building and maintaining strong relationships with all relevant parties.
About You Previous experience in a call centre/customer care environment is highly regarded.
Demonstrated ability to work collaboratively within a team environment.
Exceptional written and verbal communication abilities.
Able to quickly build rapport with customers and teammates, both locally and interstate.
Intermediate skills in data entry with accurate typing skills.
Demonstrated ability to identify, prioritise, and resolve problems in a timely manner.
About Our Benefits Learning, training, and development support – Northline believes in the people we hire, we promote from within, offering career progression within the growing freight and logistics industry.
Employee recognition programs that recognise the value that the team and the individual bring to the Northline operation.
Wellness and benefits programs – Such as our Employee Assistance Program, offering our teammates support when they need it.
Regular team building
Discounts on travel, fitness and health, entertainment and sports, banking, automotive, flowers, gifts, and more
About Northline Northline is an experienced Australian-based, global logistics business with an industry-leading national network and an international reach into more than 100 countries.
Our customers' freight can start or end in international cities, small towns, or remote communities, but wherever the destination, you can rely on Northline to deliver.
At Northline, we believe our people are one of our greatest assets.
We are a progressive Australian family-owned business, we are proud of what we achieve, and we like to recognise and reward those who go above and beyond
Northline and its people help to ensure a safe workplace for all employees.
Candidates will be required to pass a pre-employment medical that incorporates a drug & alcohol screen, as well as a police clearance.
Advertised: 24 Dec 2024 Cen.
Australia Daylight Time
Applications close:
#J-18808-Ljbffr
-
Customer Service Officer
vor 12 Stunden
Adelaide, Österreich Northline VollzeitAs a Customer Service Officer, you will be the first point of contact for our customers, to assist in organising collections, pick-ups, quotes and to offer support for freight enquiries via phone and email. Northline currently have permanent and casual positions available, based around a Monday to Friday working week. This position also requires flexibility...
-
Customer Service Officer
vor 14 Stunden
Adelaide, Österreich Northline VollzeitOur people are more than our best asset.With 13 depots across the nation, we operate through a combination of employees and full-time subcontractors in all mainland capitals and many key regional centres.As a privately owned and operated business, we work as one large family and our down to earth culture reflects this.Communication is key to our success and...
-
Customer Service Officer
vor 24 Stunden
Adelaide, Österreich Northline VollzeitOur people are more than our best asset.With 13 depots across the nation, we operate through a combination of employees and full-time subcontractors in all mainland capitals and many key regional centres.As a privately owned and operated business, we work as one large family and our down to earth culture reflects this.Communication is key to our success and...
-
Northline | Customer Service Officer
Vor 4 Tagen
Adelaide, Österreich Tideri Jobbörse VollzeitOur people are more than our best asset.With 13 depots across the nation, we operate through a combination of employees and full-time subcontractors in all mainland capitals and many key regional centres.As a privately owned and operated business, we work as one large family and our down to earth culture reflects this.Communication is key to our success and...
-
Customer Service Officer
vor 14 Stunden
Adelaide, Österreich Bluescope VollzeitJob DescriptionBlueScope is an Australian-born global success story spanning 15 countries.Our team of over 16,500 people is our strength and we want our people to be safe, successful and well.We're leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future.We're proud of brands, like COLORBOND...
-
Customer Service Officer
vor 13 Stunden
Adelaide, Österreich Vinidex Pty Ltd VollzeitAbout Us Vinidex is a member of the Aliaxis group, a global leader in manufacturing and distribution of fluid handling solutions. As Australia's foremost environmentally conscious manufacturer and supplier of quality PVC pipe, PE pipe and PP pipe systems and solutions for the transportation of fluid, data, and energy. Vinidex has state-based...
-
Customer Service Officer
Vor 4 Tagen
Adelaide, Österreich Randstad Australia VollzeitCasual Recreation Centre - Customer Service OfficerWork within a fun, dedicated and hardworking teamCasual hourly rate of $33.96 ph + superConnect with community members to create positive experiencesWho we areRandstad is seeking casual Customer Service Officers and/or Kiosk Attendants to join the Golden Grove Recreation and Arts Centre and Turramurra...
-
Customer Service Officer
Vor 4 Tagen
Adelaide, Österreich Westpac VollzeitJoin a supportive team in our Westpac Salisbury, branch Permanent part time role - 33.5 hrs per week Customer service role working with the local community How will I help?As a Customer Service Officer, you will be key to Westpac's strategic purpose of creating better futures together, helping our customers, communities and people to prosper and...
-
Customer Service Officer
Vor 4 Tagen
Adelaide, Österreich Korvest Ltd VollzeitEzyStrut, part of ASX listed company Korvest Ltd is a leading supplier and manufacturer of cable support systems, with a proven track record of supplying to the mining, oil and gas, communications, transport infrastructure, and energy industries throughout Australia.Our passion is to provide the highest standards of products, services and value to our...
-
Customer Experience And Security Officer
Vor 4 Tagen
Adelaide, Österreich Skycity VollzeitCustomer Experience and Security Officer - (Customer Service Officer)Join Our Team as a Customer Experience & Security Officer - The Face of Security and Service Excellence in Adelaide!Are you a people-person with a knack for staying cool under pressure?Do you love the idea of making a real impact on the safety and security of others while delivering...
-
Bluescope | Customer Service Officer
Vor 6 Tagen
Adelaide, Österreich Tideri Jobbörse VollzeitJob Description BlueScope is an Australian-born global success story spanning 15 countries.Our team of over 16,500 people is our strength and we want our people to be safe, successful and well.We're leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future.We're proud of brands, like...
-
Retail Customer Service Officer
Vor 7 Tagen
Adelaide, Österreich Australia Post VollzeitHelp us deliver like never before? Australia Post is delivering like never before.From the vehicles that we drive, to the small businesses that make our communities thrive.We're delivering for the environment, for our communities, for our customers and for our people.We're moving forward and we want you to come along for the ride.About the opportunity As...
-
Adelaide, Österreich Tideri Jobbörse VollzeitCustomer Experience and Security Officer - (Customer Service Officer) Join Our Team as a Customer Experience & Security Officer - The Face of Security and Service Excellence in Adelaide!Are you a people-person with a knack for staying cool under pressure?Do you love the idea of making a real impact on the safety and security of others while delivering...
-
Customer Service Officer
Vor 4 Tagen
Adelaide, Österreich Randstad Australia VollzeitRandstad is seeking candidates who are passionate about providing customers with exceptional customer service!We are partnering with a reputable client for an exciting, well-sought after opportunity.About the role: Face to face customer service Permanent PART TIME Monday to Sunday roster with various shifts Adhering to compliance and regulation requirements...
-
Customer Service Officer Tqeh
Vor 4 Tagen
Adelaide, Österreich Central Adelaide Local Health Network VollzeitCustomer Service Officer TQEH Job no: 890034 Work type: Part time Location: Adelaide Metro Western Categories: Administration, Business and Management Central Adelaide Local Health Network The Queen Elizabeth Hospital, Woodville Salary ASO-2 $58,709 - $63,154 p.a.(pro rata) + Superannuation and Salary Sacrifice Benefits Permanent part-time working 30...
-
Customer Service Officer
Vor 4 Tagen
Adelaide, Österreich pl VollzeitRandstad is seeking candidates who are passionate about providing customers with exceptional customer service!We are partnering with a reputable client for an exciting, well-sought after opportunity.About the role:Face to face customer servicePermanent PART TIMEMonday to Sunday roster with various shiftsAdhering to compliance and regulation...
-
Customer Service Officer
Vor 4 Tagen
Adelaide, Österreich Randstad Australia VollzeitRandstad is seeking candidates who are passionate about providing customers with exceptional customer service!We are partnering with a reputable client for an exciting, well-sought after opportunity.About the role: Face to face customer service Permanent PART TIME Monday to Sunday roster with various shifts Adhering to compliance and regulation requirements...
-
Customer Technical Services Metering Officer
Vor 4 Tagen
Adelaide, Österreich SA Water VollzeitAbout the job We have two Customer Technical Service Metering Officer roles where you will provide technical advice and services to customers and SA Water stakeholders on all aspects of customer meters, the operational management and investigation of water supplies, fire service investigations, flow testing and network analysis, leak detection, pressure...
-
Inbound Customer Service Officer
Vor 7 Tagen
Adelaide, Österreich Entrée Recruitment VollzeitAbout the Company Arteva Funding (formerly known as Premium Funding or Principal Finance) is Australia's largest independent premium finance company, providing over 110,000 clients with an insurance premium funding solution each year.Using industry-leading technology that is backed by a friendly team of experts, they deliver an exceptional funding experience...
-
Customer Service Officer Tqeh
Vor 4 Tagen
Adelaide, Österreich Health VollzeitJob no: 890034Work type: Part timeLocation: Adelaide Metro WesternCategories: Administration, Business and ManagementCentral Adelaide Local Health NetworkThe Queen Elizabeth Hospital, WoodvilleSalary ASO-2 $58,709 -$63,154 p.a.(pro rata) + Superannuation and Salary Sacrifice BenefitsPermanent part-time working 30 hours per weekPlease note shift work - all...