Data Labelling Operations Manager
vor 1 Monat
Join the team redefining how the world experiences design.
Thanks for stopping by. We know job hunting can be a little time-consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.
Where and how you can work
Our flagship campus is in Sydney, Australia, but with many of our Canvanauts calling the Philippines home, our office in Manila is a buzzing place. Whether your role needs you in the office, at home or a bit of both, we've created an environment that truly empowers you to thrive.
What you'd be doing in this role
As Canva scales, change continues to be part of our DNA. But we like to think that's all part of the fun. This will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.
Managing labelling operations and improving team guidelines and quality assurance processes for labellers' output to meet Canva's standards. You will also help manage the capacity for labelling projects, ensuring that the team maximizes its manpower and projects are smoothly deployed.
You'll do this by:
Overseeing operations of recurring labelling projects across all Data Labelling Teams
Leading continuous improvement initiatives for labelling guidelines and quality standards
Ensuring team adherence to Canva's high-quality label standards through regular audits and training
Developing and maintaining comprehensive documentation for team processes and spearheading strategic improvements
Enhancing team visibility and managing key stakeholder relationships
Analyzing and reporting on quality assurance and labelling trends to stakeholders
Assisting in contractor management-related tasks, including hiring, onboarding, and offboarding
Collaborating with the Data Labelling Lead to design and implement projects that optimize labelling processes, guidelines, and tools
Helping manage resource allocation and capacity planning across EU and PH labelling teams
Driving cross-functional initiatives to improve operational efficiency and output quality
You're probably a match if
You have an operational background with strong experience working in a collaborative environment
Basic knowledge of data annotation
Experience as a multimedia designer with a strong portfolio showcasing a deep understanding of visual communication fundamentals is a plus
Experience in working across timezones (with labellers in Vienna and Philippines and most internal customers in Sydney).
Exceptional organizational skills and keen attention to detail
Ability to quickly adapt and learn in a dynamic environment
Thrive in a fast-paced, deadline-driven setting
Excellent written and verbal English communication skills
About the team
Canva's Generative AI Platform Group is responsible for the delivery of capabilities which empower transformational ML and AI initiatives, from early ideation and prototyping, through to scaling to meet the needs of millions of Canva users in production. We empower thousands of engineers and product managers to deliver amazing product features which harness the power of cutting-edge technologies.
Data Labelling PH is a key team within this subgroup, currently comprising one in-house Lead and 18 contractors based in the Philippines. Our goal is to effectively mobilize our contractors, leveraging the team's strengths to efficiently address customer requests while maintaining high quality standards.
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