Overnight Customer Sales Consultant

vor 2 Monaten

Brisbane, Österreich Tideri Jobbörse Vollzeit

Position: Customer Sales Consultant – Global Touring
Reporting to: Trade Sales Team Leader
Location Base: Brisbane, Australia
Contract: Permanent – Full Time
Roster: Overnight shifts (Rotating between the hours of 9pm to 10am)
The Global Touring team inspires people through life-changing travel experiences.
We're a group touring company, and through our brands Topdeck Travel and Back-Roads Touring are ever developing our product range, driving growth in our key markets (Australia, New Zealand & North America), innovating our product delivery and ensuring we deliver a first-class customer experience that is unique to each brand.

Topdeck and Back-Roads may serve very different customers, however, our 'one best way' approach is consistent and effective in supporting the specific strategy and activity for each brand.
At Global Touring, each team member works across both of our brands with equal commitment.

We're looking for someone to join the team that aligns perfectly with our brand and values... if this sounds like you then keep reading

Overview Global Touring Trade Sales Consultants are the front line in delivering expert and unparalleled service to hundreds of thousands of explorers from across the globe.
Reporting to the Trade Sales Team Leader you will focus on increasing passenger numbers and creating an exceptional customer experience that exceeds expectations of our trade partners and customers.

Key Responsibilities Actively sell all Topdeck & Back-Roads Products and are responsible for all aspects of the booking from initial enquiry to trip departure.
Full ownership & accountability for the booking process from start to finish.
Up sell where possible (eg.
flights, insurance, additional services as required).
Effectively manage all communication channels as required (phone, email, chat, social).
Actively pursue & follow up enquiries to close the sale and actively increase conversion.
Ensure all enquiries are responded to in a positive and timely manner adhering to our 2 – 12 hour turn around.
Ensure all processes & procedures are read, understood and adhered to.
Continuously strive for a high standard of Customer Service and Customer Experience.
Actively build rapport with key agents to facilitate relationships & repeat bookings.
Attend travel & trade shows/ EXPOS as required.
This may require time away from home.
Assist with ADHOC tasks distributed by Team Leaders or the Customer Service Manager.
Responsible and Sustainable Responsibilities A commitment to improving recycling processes within our offices.
A commitment to stopping the use of all single-use plastic items in our offices.
A commitment to promote the use of reusable items such as Tupperware and water bottles in our offices.
A commitment to protect our company culture of openness to all people regardless of gender, age... Experience & Role Requirements Experience & a passion for Sales.
Exceptional Customer Service Skills.
High level of attention to detail.
Exceptional Time management and organisation skills.
Professional written and verbal communication skills.
Some travel required - Domestic with some international.
Thorough knowledge of all Topdeck & Back-Roads products.
Key Behaviours A passion for all things travel related.
Ability to think outside the box, be proactive and use initiative.
Actively live the Global Touring Brands and support the growth of the business.
Ability to work autonomously with little direction.
Right now, we're all working in head office and from home.
We are currently working in a model of 3 days office-based and 2 days home/remote working per week.
With the overnight shifts, the training will be facilitated in the office, but once trained, it can be full time remote.

Hungry for more?
Simply click apply, and send us your CV, and we'll be in touch shortly.

Global Touring Values Our values aren't just words on a page.
They're the backbone; the steering wheel; the soundtrack to how we embrace each day.
Like a well baked brownie, every ingredient combines to achieve the rich consistency fueling the soul of Global Touring.

Stay Curious We are natural born explorers.
Our people question old solutions, apply alternative thinking and embrace being challenged in the search for outcomes.
We're excited by the journey on and off the road – expanding our knowledge, adapting to feedback and questioning the status quo.

Choose Transparency We take the right way, not the easy way.
We're straight up even through the toughest conversations; tackling challenges head-on and with integrity.

Don't pass the buck If we do it, we do it well.
We are empowered to make decisions based on data and experience – holding each other accountable along the way.

Together we go further Across oceans and office desks, it's more than a love for travel that keeps us connected.
There are no silos here; we are each other's toughest critics and loudest supporters – especially around the ping pong table.

#J-18808-Ljbffr

  • Sales Consultant

    vor 3 Monaten

    Brisbane, Österreich Blue Moon Estate Sales Of Lexington And Louisville Vollzeit

    At Aggreko, we provide energy solutions so communities can thrive and businesses can grow. We bring power, heat and cooling to customers and communities wherever they need it.We are hiring immediately for a Sales Consultant - a role that will help us to power progress for our customers.The RoleYou will be joining a world leading business within our Multiline...

  • Sales Consultant

    vor 3 Monaten

    Brisbane, Österreich Blue Moon Estate Sales Of Lexington And Louisville Vollzeit

    At Aggreko, we provide energy solutions so communities can thrive and businesses can grow.We bring power, heat and cooling to customers and communities wherever they need it.We are hiring immediately for a Sales Consultant - a role that will help us to power progress for our customers.The Role You will be joining a world leading business within our Multiline...

  • Telstra Retail: Customer Service

    vor 1 Woche

    Brisbane, Österreich Telstra Corporation Vollzeit

    Telstra Retail: Customer Service & Sales ConsultantApplyLocations:Telstra Store StrathpineTelstra Store CoomeraTelstra Store BrooksideWestfield Chermside Shop 188 Cnr Gympie Rd Hamilton RdTelstra Store Kippa-RingEmployment TypePermanentClosing Date17 Jan 2025 11:59pmJob TitleTelstra Retail: Customer Service & Sales ConsultantJob SummaryAs a Retail Sales...

  • Telstra Retail: Customer Service

    vor 2 Wochen

    Brisbane, Österreich Telstra Vollzeit

    Employment Type: Permanent Closing Date: 10 Jan 2025 11:59pm Job Title Telstra Retail: Customer Service & Sales Consultant Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service.You achieve this by providing an exceptional in-store customer journey, and through your collaborative...

  • Sales Consultant

    vor 2 Monaten

    Brisbane, Österreich Freedom Furniture Australia Pty Limited Vollzeit

    Come take a seat as a Sales Consultant at Freedom & enjoy uncapped earning potential! Why You'll Be Excited About This Role At Freedom our mission is to make beautiful things for the home available to everyone.As a Sales Consultant, you'll be at the heart of this mission, helping customers find the perfect pieces to make their houses feel like home.You'll be...

  • Sales Consultant

    vor 2 Monaten

    Brisbane, Österreich Freedom Furniture Australia Pty Limited Vollzeit

    Come take a seat as a Sales Consultant at Freedom & enjoy uncapped earning potential!Why You'll Be Excited About This RoleAt Freedom our mission is to make beautiful things for the home available to everyone. As a Sales Consultant, you'll be at the heart of this mission, helping customers find the perfect pieces to make their houses feel like home.You'll be...

  • Telstra Retail: Customer Service

    vor 2 Wochen

    Brisbane, Österreich Telstra Vollzeit

    Employment Type: PermanentClosing Date: 10 Jan 2025 11:59pmJob TitleTelstra Retail: Customer Service & Sales ConsultantJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative...

  • Sales And Customer Service Consultant

    vor 3 Wochen

    Brisbane, Österreich Medibank Vollzeit

    Select how often (in days) to receive an alert:At Medibank, we know our greatest potential lies in the people who work with us. We strive to create the best health and wellbeing for all of Australia.About the Community Team: We're dedicated to our purpose, "Better Health for Better Lives" for both our people and our customers. Our geographically based,...

  • Sales Consultant

    vor 1 Monat

    Brisbane, Österreich Plush Vollzeit

    With over 350,000 happy customers, 24 years of experience and 45 showrooms nation-wide, Plush staff pride themselves on being Australia's sofa specialists.Plush first opened its doors in Nunawading, Victoria in October 2000. The original concept for Plush or as it was known then, Plush Leather, was to provide customers with designer leather sofas at...

  • Aftermarket Sales Consultant

    vor 18 Stunden

    Brisbane, Österreich Bartons Motor Group Vollzeit

    Located in Brisbane's Bayside, Bartons are a rapidly growing family-owned business that retails over 600 New & Used vehicles per month.Representing 8 brands across two locations, including Hyundai, Mitsubishi, Nissan, Subaru, GWM, Chery, MG and LDV we pride ourselves on exceeding our customer's expectations.About the roleAs Barton's continues to grow, we...

  • Aftermarket Sales Consultant

    vor 17 Stunden

    Brisbane, Österreich Bartons Motor Group Vollzeit

    Located in Brisbane's Bayside, Bartons are a rapidly growing family-owned business that retails over 600 New & Used vehicles per month.Representing 8 brands across two locations, including Hyundai, Mitsubishi, Nissan, Subaru, GWM, Chery, MG and LDV we pride ourselves on exceeding our customer's expectations.About the role As Barton's continues to grow, we...

  • Sales Consultant

    vor 1 Monat

    Brisbane, Österreich Inchcape Plc Vollzeit

    Keystar Autoworld specialise in new and used Subaru, Mitsubishi, Kia, Volkswagen, Isuzu and Jeep vehicles.Our highly successful Keystar team located at Morayfield - New Cars is looking for an organised and energetic Sales Consultant who is passionate about selling vehicles and providing exceptional customer service by understanding the needs of our customers...

  • Sales Consultant

    vor 3 Monaten

    Brisbane, Österreich Inchcape Plc Vollzeit

    Keystar Autoworld specialises in new and used Subaru, Mitsubishi, Kia, Volkswagen, Isuzu and Jeep vehicles.Our highly successful Keystar team located at Morayfield is looking for an organised and energetic Sales Consultant - used cars who is passionate about selling vehicles and providing exceptional customer service by understanding the needs of our...

  • Sales Consultant

    vor 3 Monaten

    Brisbane, Österreich Tideri Jobbörse Vollzeit

    Keystar Autoworld specialise in new and used Subaru, Mitsubishi, Kia, Volkswagen, Isuzu and Jeep vehicles.Our highly successful Keystar team located at Kippa-ring is looking for an organised and energetic Sales Consultant who is passionate about selling vehicles and providing exceptional customer service by understanding the needs of our customers and making...

  • Retail Sales Consultant

    vor 2 Monaten

    Brisbane, Österreich Manpower Australia Vollzeit

    We are seeking a passionate and dynamic Retail Sales Consultant to join our client. This role involves working across two stores: Queens Plaza and Chermside. You will be working approximately 15 hours per week, with the potential for additional hours during peak periods and special events with shifts typically scheduled from Wednesday to Monday.Key...

  • Retail Sales Consultant

    vor 2 Monaten

    Brisbane, Österreich Tideri Jobbörse Vollzeit

    We are seeking a passionate and dynamic Retail Sales Consultant to join our client.This role involves working across two stores: Queens Plaza and Chermside .You will be working approximately 15 hours per week, with the potential for additional hours during peak periods and special events with shifts typically scheduled from Wednesday to Monday.Key...

  • Sales Consultant

    vor 2 Monaten

    Brisbane, Österreich Swarovski Vollzeit

    Sales Consultant - Carindale At Swarovski, where innovation meets inspiration, our Sales Consultants are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience. We are searching for a curious and charismatic Sales Consultant to help us place crystal into the hearts and hands of our customers, to join...

  • Used Vehicle Sales Consultant

    vor 1 Monat

    Brisbane, Österreich Sime Darby Motors Vollzeit

    Part of the Sime Darby Motors Group, Westside BMW is more than just a showroom - it encompasses all that is BMW under one roof.An opportunity has become available for a dynamic and customer centric sales professional to join our BMW sales team.Reporting to the General Sales Manager, you will have a desire to exceed customer expectations and enjoy going the...

  • Technical Sales Consultant Ii

    vor 1 Monat

    Brisbane, Österreich Tideri Jobbörse Vollzeit

    We are looking for the right people - people who want to innovate, achieve, grow and lead.We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers.Experience the challenges, rewards and opportunity of working for one of the world's largest providers of products and services to the global...

  • New Truck Sales Consultant

    vor 1 Woche

    Brisbane, Österreich Sci-Fleet Motors Vollzeit

    Add expected salary to your profile for insightsWe currently have an exciting opportunity available for an experienced automotive Sales Consultant to join our New Truck Sales Team located in Coopers Plains, Brisbane.Who is Sci-Fleet Hino?From its humble beginnings in 1979, Sci-Fleet has grown to be one of the largest organisations within the motor vehicle...