Academic Partnerships, Llc | Student Support Coordinator | Australia
vor 1 Woche
Location : Hybrid & Remote - Melbourne, AustraliaLocation : Remote - Brisbane, AustraliaDriven, empowering, transformative.
Academic Partnerships creates collaborative, student-centered partnerships with the universities we partner with.
At AP, we drive change through innovation in online education using the strengths, experience, and culture of our people.
Our 'One AP' culture is built on the foundation of our mission – to increase access to high-quality, affordable, and workforce-relevant education.Job Summary :The Student Support Coordinator (SSC) is a key member of the AP Australia team.
Reporting to the Senior Manager, Operations and Student Support, our ideal candidate will bring a proactive, service-oriented approach, be responsible for building and maintaining close relationships with students from enrolment through to graduation, resolving any issues to ensure satisfaction and academic success.
They will coordinate efforts with a range of partner institution stakeholders, including academic teams, technical and wellbeing support.
The SSC is the first point of contact for all our students and is responsible for providing full pastoral support as students complete their program of study.Job Responsibilities :Provide effective service to new, continuing, and resuming students by developing and implementing highly proactive outreach services with particular attention paid to retention and student success.
Monitor student performance and attendance, analyse problem areas, determine solutions, and conduct intervention activities and processes.Identify and successfully resolve student concerns through prompt issue resolution and coaching designed to improve student retention and other strategies to meet partnership benchmarks and goals.Responsible for handling incoming service-related questions or concerns for students, faculty and key partnership contacts eliminating delays that impede student and partnership success.Ensure timely turnaround of communication and services, meeting established service level agreements and triaging student cases to the relevant university resources.Follow contact strategies on an ongoing basis to maintain a relationship with students.Ensure student registration either through direct enrolment activities or leading students through the enrolment process.Deliver new student orientation sessions and / or assist students to navigate the online learning platform and help set them up for success in their online studies.Responsible for maintaining documentation of outreach services in the CRM.Provide regular activity / engagement reports and data entry.
Responsible for carrying out audit reports on student registration, retention, and persistence.Identify operational process improvements as it relates to student support and develops and documents new processes.Provides coaching, training, and coverage for new team members.Job Requirements :Bachelor's Degree from an accredited institution2 years of customer service or operations experienceA naturally curious person who gets energy from human interactionsClient service-oriented individual with outstanding written and oral communication skillsAbility to relate well to others and perform duties with a high degree of integrity, confidentiality, and adherence to professional ethical standards.Ability to work in a fast-paced environment, excellent problem-solving and decision-making abilities.Intermediate level in Microsoft Excel and proficient in Word, Outlook, and PowerPoint.A conscientious individual who needs little supervision in following up on assigned students, tasks, and special projects; Excellent organisational, multi-tasking skills and high level of attention to detail.Ability to work under pressure of deadlines and / or time limitations.Ability to work independently as well as part of a team.Academic Partnerships is an equal opportunity employer and supports a diverse and inclusive workforce.#J-18808-Ljbffr
-
Central Coast, Österreich Tideri Jobbörse VollzeitLocation : Hybrid & Remote - Melbourne, Australia Location : Remote - Brisbane, Australia Driven, empowering, transformative.Academic Partnerships creates collaborative, student-centered partnerships with the universities we partner with.At AP, we drive change through innovation in online education using the strengths, experience, and culture of our...
-
Student Support Coordinator
vor 2 Monaten
Central Coast, Österreich Tideri Jobbörse VollzeitLocation : Hybrid & Remote - Melbourne, Australia Location : Remote - Brisbane, Australia Driven, empowering, transformative.Academic Partnerships creates collaborative, student-centered partnerships with the universities we partner with.At AP, we drive change through innovation in online education using the strengths, experience, and culture of our...
-
Central Coast, Österreich Tideri Jobbörse VollzeitPosition Academic Student Services Coordinator Applications Close 10 January 2025 Role Description Seventh-day Adventist Schools (Greater Sydney) Ltd is seeking a dedicated Academic Student Services Coordinator to join our team at Wahroonga Adventist School.This non-teaching position is 0.8 full-time equivalent with flexibility to work only one week during...
-
Central Coast, Österreich Catholic Education Western Australia VollzeitTeacher / Coordinator (Education Support & Students with Disabilities) St Peter's Primary School - INGLEWOOD – Western Australia Full time Education Support Teacher & Students with Disability Coordinator – Full-time, Ongoing St Peter's Primary School is seeking a passionate, dynamic and enthusiastic teacher to join our diverse, committed and vibrant...
-
Buscojobs | Oshc Coordinator
Vor 7 Tagen
Central Coast, Österreich Buscojobs VollzeitBusco Oshc Coordinator St Patricks Primary Sch...Bluestone Recruitment11.12.2024Senior Project Engineer - $80 Mil Education Project - Western Sydney2000 Sydney, New South Wales New South Wales Bluestone Recruitment 11.12.2024Highly respected and busy Tier 3 builder are looking for a Senior Project Engineer to join the team working on a $80 million Education...
-
Buscojobs | Buscojobs | Oshc Coordinator
vor 1 Woche
Central Coast, Österreich Tideri Jobbörse VollzeitBusco Oshc Coordinator St Patricks Primary Sch... Bluestone Recruitment11.12.2024 Senior Project Engineer - $80 Mil Education Project - Western Sydney 2000 Sydney, New South Wales New South Wales Bluestone Recruitment 11.12.2024 Highly respected and busy Tier 3 builder are looking for a Senior Project Engineer to join the team working on a $80 million...
-
Expression Of Interest
vor 2 Monaten
Central Coast, Österreich Tideri Jobbörse VollzeitExpression of Interest - Academic Sessional StaffSchool of Education, Fremantle About the University Since its inception in 1989, Notre Dame has become a leader in higher education and now has over 12,000 students enrolled across its three main campuses in Broome, Fremantle, and Sydney.About the School The School of Education aims to develop passionate,...
-
Student Counsellor
vor 1 Monat
Central Coast, Österreich Tideri Jobbörse VollzeitAccredited courses from leading Australian universities, TAFEs and colleges How to Become a Student Counsellor in Australia: careers in Personal Development The role of a Student Counsellor is both rewarding and impactful, as these professionals play a crucial part in supporting students through their academic and personal challenges.They work within...
-
Central Coast, Österreich Tideri Jobbörse VollzeitAt Keypath, we invite you to be part of something transformative.As a global EdTech leader, we collaborate with prestigious universities to create and deliver online education solutions that tackle global social and economic challenges head-on.Join our dynamic, fast-growing international team that thrives on collaboration, innovation, and lifelong...
-
Expression Of Interest
vor 3 Monaten
Central Coast, Österreich Notre Dame VollzeitExpression of Interest - Academic Sessional StaffSchool of Education, FremantleAbout the UniversitySince its inception in 1989, Notre Dame has become a leader in higher education and now has over 12,000 students enrolled across its three main campuses in Broome, Fremantle, and Sydney.About the SchoolThe School of Education aims to develop passionate,...
-
Senior Coordinator, Library Learning Services
vor 1 Monat
Central Coast, Österreich Tideri Jobbörse VollzeitDetails - Senior Coordinator, Library Learning Services Senior Coordinator, Library Learning Services Apply now Job no: 568016Work type: ContinuingLocation: Campus IndependentCategories: Education and Training, Library, Open Selection, Educational ServicesFull time, Continuing position Campus Independent- Can be based at any of La Trobe's Victorian or...
-
Lender Partnerships Support
vor 4 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitThe Lender Partnerships Support Manager is responsible for assisting the Manager of Lender Partnerships with all Residential lender obligations including event entitlements, sponsorship, invoicing, and updating lender information in relevant sources.This role is essential in further strengthening LMG's partnerships and relationships with residential lenders...
-
Bosch Home | Student Programs | Australia
vor 3 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitBSH Home Appliances is part of the Bosch Home Appliances Group.We make life easier with our products which include cooking, dishwashers, laundry, coffee machines, refrigeration, floor care and food preparation.An international group with an annual turnover of more than 15 billion euros, we delight customers all over the world: with intelligent technology,...
-
Academic Administrator
vor 2 Monaten
Central Coast, Österreich Tideri Jobbörse VollzeitAn opportunity to join one of Australia's leading Independent Boys' Schools Ongoing Professional Development Opportunities Join a supportive and dynamic team About the position The Scots College is an innovative and creative teaching and learning environment for boys T-12.We pride ourselves on our quest for excellence, our faith and tradition and a culture...
-
La Trobe | Manager, Student Advocacy | Australia
vor 2 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitThe Manager, Student Advocacy leads the Student Advocacy service and team of Student Advocates and is responsible for the independent and impartial support to students across all campuses.The Manager ensures that advocacy services are provided with the highest levels of integrity, discretion, and professionalism, acting in the best interest of students while...
-
Academic Head Of Languages
vor 1 Monat
Central Coast, Österreich Tideri Jobbörse VollzeitOakhill College is an Independent Catholic Secondary School conducted in the Lasallian tradition, with an enrolment of 2,200 students, boys Years 7 to 10, co-educational in Years 11 and 12.Oakhill College is located in Castle Hill, NSW, and offers a wide range of subject choices and extra-curricular activities.We value our people, so along with access to an...
-
Academic Administrator
vor 3 Monaten
Central Coast, Österreich The Scots College VollzeitAn opportunity to join one of Australia's leading Independent Boys' SchoolsOngoing Professional Development OpportunitiesJoin a supportive and dynamic teamAbout the positionThe Scots College is an innovative and creative teaching and learning environment for boys T-12.We pride ourselves on our quest for excellence, our faith and tradition and a culture of...
-
Casual Academic English Teacher
vor 2 Monaten
Central Coast, Österreich English Australia VollzeitCasual Academic English Teacher (ELICOS)CQUEnglish is a NEAS Quality Endorsed centre and offers courses in English for Academic Purposes for adult learners on pathways into CQUniversity degree programs.Our students benefit from our drive for excellence in learning and teaching in a supportive and friendly environment.CQUEnglish is currently seeking...
-
Central Coast, Österreich Tideri Jobbörse VollzeitGood Shepherd Lutheran College is a co-educational, non-government school for ELC to Year 12 students, with three campuses across Darwin: Howard Springs, Palmerston, and Leanyer.Applications are sought for a suitably qualified and experienced teacher to join the Middle/Senior teaching team at Howard Springs in the leadership role of Year Level...
-
Central Coast, Österreich Tideri Jobbörse VollzeitTraineeship and Work Experience Coordinator Your opportunity is to live and work in the Adventurous South West region of Queensland, using your high-level skills to coordinate and deliver amazing growth opportunities for students to experience the diverse range of careers that Health can offer.Working with SWHHS staff, Registered Training Organisations,...
