Softwash Systems

Job Summary : The Systems Administrator provides specialist BAU and project delivery skills across a number of Trapeze's critical infrastructure platforms.
The role works across several areas of the business and supports both internal and customer platforms.Key Duties and ResponsibilitiesReporting to the Team Leader – Systems Administration and working collaboratively as part of a cross-functional team, undertake the following high-level responsibilities in a professional manner :System AdministrationUndertake BAU administration tasks across the following platforms :Server and storage infrastructureAWS and Azure cloudWindows Server and workstationWindows imaging, updates and patchingDatabase administrationBackup and recoveryNetworking, routing and switchingSecurityManage service desk tickets to ensure timely resolution of incidents, requests and problems.Resolve issues in a timely manner and proactively take measures to prevent from reoccurring.Monitor platforms to ensure any issues are detected and resolved before they become customer-impacting.Identify opportunities for process, platform or technology improvement.Ensure documentation is updated in a timely manner.Project DeliveryImplementation of new internal and customer platforms.Work as part of cross-functional teams to ensure projects are delivered against time, cost and quality measures.Assist with assessment of new technologies for suitability within the Trapeze environment.Desktop SupportProvide local IT support for Trapeze colleagues in Dubai as required.Take responsibility for managing IT procurement and IT inventory management for Dubai and Riyadh.OtherUndertake any other reasonable tasks consistent with training and skill levels required for this position as requested.Education and ExperienceRelevant tertiary qualifications or an equivalent level of experience in a related role.5 years demonstrable experience in a System Administration role across complex enterprise architectures supporting hardware, virtualization, networking and cloud.Understanding of database architectures and related infrastructure design to optimize performance and reliability.Experience with migration of on-premise platforms to public cloud infrastructure.Track record of successful infrastructure project delivery.Personal AttributesSolutions driven with a focus on delivering the right outcomes for the business.Effective communication and interpersonal skills in dealings with team members and other stakeholders.An attention to detail and an aptitude to learn.Mature and professional approach to work with an ability to instill a high level of confidence with others.Excellent troubleshooting and problem solving skills within a multi-facetted environment.A co-operative approach to "go the extra mile" to achieve results.Ability to observe WH&S requirements associated with electrical equipment, datacenter environments, and server equipment handling.Travel / OtherThe position may involve occasional travel between regions supported (Middle East, Australia, Africa).The position will involve on-call roster rotation.#J-18808-Ljbffr