Case Consultant, Retail
vor 1 Monat
Job Description - Case Consultant, Retail & Group (240000CZ) Description Are you committed to bringing your best to life every day?
At MLC Life Insurance, we're proud of our history of protecting Australians for over 135 years.
We provide flexible, affordable, and innovative insurance products to almost 1 million Australians.
We're Australian-led and managed, and part of a global network through our partnership with one of the world's leading life insurers, Nippon Life Insurance Group.
We're driven by a powerful purpose, providing our customers and their families with a Promise for Life to be there when they need us most – and that's a great purpose to bring us together at work every day.
We work hard to deliver a total customer experience that keeps our customers and partners at the forefront of all our decisions.
We're a values-driven business that strives for high performance and growth as we look towards the future.
The Role We have multiple permanent positions available for Case Consultants to join both our Group and Retail Claims teams across Melbourne, Brisbane, or Sydney.
Please note, these roles are due to start February 2025. With a generous salary package and participation in our short-term incentive program, you will start with a group of new work mates where your first 4 weeks will be spent in an interactive learning environment (face to face, virtual, and online) understanding the foundational aspects of claims management.
Within your first few months and partnered with a specialist, you will continue to learn on the job to build your knowledge and skills, getting more confident as you work toward your own delegated authority.
Post training and as you continue to flourish in your role, you will manage a caseload of claims with empathy, respect, and a proactive approach.
About You Must bring prior claims management experience, preferably within the life insurance industry.Experience working in customer service or financial services, Allied Health, Nursing, or related medical fields is advantageous.Ability to communicate and influence positive outcomes.Highly customer-centric and will enjoy working in a collaborative environment.A basic understanding of medical terminology will be well regarded.Bringing Our Best to Life - Why Join Us? We do work that makes a genuine difference to our customers, partners, and community.We have a supportive, inclusive, and flexible team culture, including hybrid working.We support your growth and development, and careers across our business units and teams that are as unique as our people.We reward and celebrate our successes through our incentive and recognition programs.We offer tools, resources, and benefits to support your wellbeing, including additional lifestyle leave and our Family Life hub.We connect and celebrate our diversity at work through our social committees and employee groups, and we contribute to our community with paid volunteer leave and through our sustainability commitments.Should an applicant be the preferred candidate, background checks (including Federal Police Checks, Employment checks, ASIC banned and disqualified persons and Bankruptcy checks) will be completed prior to the candidate's employment being confirmed.
The outcomes of the background checks do not automatically bar candidates; however, they will be assessed against the inherent requirements of the position.
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Case Consultant, Retail
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Melbourne, Österreich Mlc Life Insurance VollzeitJob Description - Case Consultant, Retail & Group (240000CZ)DescriptionAre you committed to bringing your best to life every day? At MLC Life Insurance, we're proud of our history of protecting Australians for over 135 years. We provide flexible, affordable, and innovative insurance products to almost 1 million Australians. We're Australian-led and managed,...
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Melbourne, Österreich Mlc Life Insurance VollzeitJob Description - Case Consultant, Retail Claims (240000CC) Description Are you committed to bringing your best to life every day?At MLC Life Insurance, we're proud of our history of protecting Australians for over 135 years.We provide flexible, affordable, and innovative insurance products to almost 1 million Australians.We're Australian-led and managed,...
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