Guest Services

vor 2 Monaten


Melbourne, Österreich Accor Hotels Vollzeit

Company Description

At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That's why we offer the greatest career opportunities, industry training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.
Who we are… Hotel Chadstone Melbourne MGallery is part of worldwide hotel group, Accor. Inspired by the creative journey of fashion, the hotel provides guests with a layered and sensorial experience that is unique and without comparison. Located on the door step to Chadstone - The Fashion Capital, the hotel is in the lifestyle and entertainment destination of Melbourne. Five star luxury and glamour creates the perfect setting for colleagues to create special moments that our guests will remember. Join us at Hotel Chadstone Melbourne MGallery, where we create stories that stay.

Job Description

What you'll be doing: Answer all incoming calls via the switchboard in a professional and polite mannerProvide exceptional service to our guests in every interaction by anticipating their needs, responding to requests promptly, efficiently, and courteouslyCreate genuine connections with guests by listening, demonstrating care and empathy.Handle guest complaints in a positive manner escalating as requiredCommunicate effectively with other departments such as Housekeeping, Food & Beverage to assist guests in regard to room changes, diningbookings etc.Keep other members of front office team informed on guest feedback, requirements etc. during and on shift changeParticipating in training and development programs to enhance skills and capabilities to increase the guest experienceWhat we can offer you: A fun work environment where your job is simply to make people happyA genuine sense of community… our team is one big familyShare your love of Melbourne Our guests want your insider-knowledge on what to experience when they visit this great cityDevelop invaluable skills that you can use in all walks of life – customer service, communication, time management, problem solving and resilienceIf hospitality is your thing, the career opportunities are endless as part of Australia's largest hospitality employer, AccorBe part of a company that cares for our community and our environment with industry-leading initiatives that make you proud to come to work every day Qualifications

What we're looking for: An energetic, team-focused and can-do attitudeEnthusiasm to connect with guests and to hear their storyExceptional communication skills both written and verbalHigh level of computer literacyExcellent attention to detailThe ability to work across a 7 day roster - evenings, mornings and weekends Additional Information

What's in it for you Great benefits - worldwide accommodation and food & beverage discounts from you first day, Chadstone shopping centre discounts (at selected stores), free nights' accommodation on your anniversary with Accor, Employee Assistance Program, discounted health insuranceLive in Melbourne's South-East? Work close to home and avoid the CBDEndless learning & career development opportunities with Australia's largest hospitality group – AccorIndustry-leading training and development opportunities with Accor AcademyBe part of a dynamic hotel environment with a supportive and fun teamApply now to begin your journey with Hotel Chadstone Melbourne MGallery, we look forward to receiving your application.

#J-18808-Ljbffr


  • Guest Services Agent

    vor 2 Monaten


    Melbourne, Österreich Standard International Management, Llc. Vollzeit

    Join an exciting pre-opening Hotel team and the most powerful international brand in the Boutique Hotel business, into the Australian Hotel scene.Standard International is a New York based hospitality company founded in 1999.The Standard's irreverent and playful sensibility, combined with a careful consideration of design, detail and service, has established...

  • Guest Services Agent

    vor 3 Monaten


    Melbourne, Österreich The Standard, London Vollzeit

    Join an exciting pre-opening Hotel team and the most powerful international brand in the Boutique Hotel business, into the Australian Hotel scene. Standard International is a New York based hospitality company founded in 1999. The Standard's irreverent and playful sensibility, combined with a careful consideration of design, detail and service, has...

  • Guest Service Agent

    vor 2 Wochen


    Melbourne, Österreich Accorhotel Vollzeit

    Company Description Work Your Way to Pullman & Mercure Melbourne Albert Park! Situated opposite the picturesque Albert Park Lake and views of the Melbourne CBD skyline, our dual-brand hotel hosts 378 rooms, restaurant, bar, pool, gym and one of the largest conference spaces in Melbourne with 31 conference spaces; offering business and leisure travellers a...


  • Melbourne, Österreich Accor Hotels Vollzeit

    Company DescriptionWhy work for Accor?We are far more than a worldwide leader.We welcome you as you are and you can find a job and brand that matches your personality.We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...

  • Guest Service Agent

    vor 2 Monaten


    Melbourne, Österreich Accorhotel Vollzeit

    Company DescriptionWork Your Way to Pullman & Mercure Melbourne Albert Park!Situated opposite the picturesque Albert Park Lake and views of the Melbourne CBD skyline, our dual-brand hotel hosts 378 rooms, restaurant, bar, pool, gym and one of the largest conference spaces in Melbourne with 31 conference spaces; offering business and leisure travellers a...

  • Guest Service Agent

    vor 1 Woche


    Melbourne, Österreich Accor Hotels Vollzeit

    Work Your Way to Pullman & Mercure Melbourne Albert Park!Situated opposite the picturesque Albert Park Lake and views of the Melbourne CBD skyline, our dual-brand hotel hosts 378 rooms, restaurant, bar, pool, gym and one of the largest conference spaces in Melbourne with 31 conference spaces; offering business and leisure travellers a lavish space to meet...

  • Guest Service Agent

    Vor 7 Tagen


    Melbourne, Österreich Accor Hotels Vollzeit

    Work Your Way to Pullman & Mercure Melbourne Albert Park! Situated opposite the picturesque Albert Park Lake and views of the Melbourne CBD skyline, our dual-brand hotel hosts 378 rooms, restaurant, bar, pool, gym and one of the largest conference spaces in Melbourne with 31 conference spaces; offering business and leisure travellers a lavish space to meet...

  • Guest Service Agent

    vor 2 Wochen


    Melbourne, Österreich Accor Hotels Vollzeit

    Company Description Work Your Way to Pullman & Mercure Melbourne Albert Park! Situated opposite the picturesque Albert Park Lake and views of the Melbourne CBD skyline, our dual-brand hotel hosts 378 rooms, restaurant, bar, pool, gym and one of the largest conference spaces in Melbourne with 31 conference spaces; offering business and leisure travellers a...

  • Guest Service Agent

    vor 1 Monat


    Melbourne, Österreich IHG Hotels & Resorts Vollzeit

    This is a Guest Service Agent role with one of the leading companies in AU right now 🔥 -- IHG Hotels & Resorts -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at IHG Hotels & Resorts 🧐🧐**WHAT’S THE JOB?** The moment a guest steps into one of our hotels, they...


  • Melbourne, Österreich Buscojobs Vollzeit

    Guest Service Representative Location: Glenelg, South AustraliaJoin the Front Office Team at Stamford Grand AdelaideAbout Stamford Hotels and Resorts Stamford Hotels and Resorts, a part of the Stamford Group, manages the Group's portfolio of luxury premium hotels located in Australia.The hotel portfolio consists of nearly 1800 rooms and over 1000...

  • Guest Service Agent

    Vor 5 Tagen


    Melbourne, Österreich Royce Hotel Vollzeit

    Set in an old 1920's automobile showroom, The Royce Hotel is a boutique 5 Star hotel located next to the Botanical Gardens on St Kilda Road.Inspired by the golden age of hotels, when opulence was expected, indulgence encourages, originals were applauded and the fabulous celebrated.About the role Reporting to the Front Office Manager, as a Guest Service Agent...

  • Guest Services Agent

    vor 2 Wochen


    Melbourne, Österreich Lancemore Hotel Group Vollzeit

    Be part of our fun, supportive team Competitive salary, excellent work conditions and employee discounts Casual Role The Lancemore Mansion hotel is looking for friendly and well presented Team Member who will fit into our culture of delivering outstanding customer service.Currently we are looking for a casual position representing the guest service team ...


  • Melbourne, Österreich Buscojobs Vollzeit

    Bluebird Lake Placid Lake Placid, NY, USPosted 2 days agoOverview : This position maximizes revenue and creates value by providing excellent customer service.This includes effective reservation sales, handling all guest accounts efficiently and accurately, and assisting in all phases of guest experience such as check-in, check-out, and problem...

  • Guest Service Agent

    vor 2 Monaten


    Melbourne, Österreich Accor Apartments & Realty Vollzeit

    Tuesday, 19 November 2024Mantra on Jolimont is located in the heart of Melbourne's sporting and entertainment precinct, with the MCG, Rod Laver Arena, AAMI Park and Hisense Arena all within walking distance. The property is a compact 8-level building offering a range of accommodations, including studio, one and two bedroom apartments, onsite dining at...


  • Melbourne, Österreich Buscojobs Vollzeit

    Guest Services Manager We are looking for an excellent Guest Services Manager on Duty to rise with us and empower the better you!Our Company Marriott International is the world's leading global hospitality company, with more brands, more hotels, and more opportunities for associates to grow and succeed.With 8,500 properties, you'll find us in your...

  • Guest Service Agent

    vor 2 Monaten


    Melbourne, Österreich Accor Apartments & Realty Vollzeit

    Tuesday, 19 November 2024Mantra on Jolimont is located in the heart of Melbourne's sporting and entertainment precinct, with the MCG, Rod Laver Arena, AAMI Park and Hisense Arena all within walking distance. The property is a compact 8-level building offering a range of accommodations, including studio, one and two bedroom apartments, onsite dining at...

  • Guest Service Agent

    vor 2 Wochen


    Melbourne, Österreich Accor Apartments & Realty Vollzeit

    Mantra Mooloolaba, Cnr Mooloolaba Esplanade and Venning St, Mooloolaba, Queensland, Australia Req #3539Mantra Mooloolaba Beach has prime position on the busy Mooloolaba beachfront, less than 90 minutes north of Brisbane.Its roomy apartments and proximity to shops and cafes below, makes the Property a family favourite holiday destination.There is plenty to do...

  • Guest Service Agent

    Vor 6 Tagen


    Melbourne, Österreich Rydges Hotels Limited Vollzeit

    We are seeking a talented, vibrant and dynamic QT Guest Service Agent, that will bring individuality, creativity and passion into turning the ordinary into extraordinary.Looking for a fun and exciting place to work this summer?We'll have you covered!About EVT QT Hotels & Resorts is part of EVT, one of Australia and New Zealand's leading experience...

  • Guest Service Agent

    vor 2 Wochen


    Melbourne, Österreich Accor Apartments & Realty Vollzeit

    Peppers Silo, 89/91 Lindsay Street, Invermay, Tasmania, Australia Req #2643Friday, 6 September 2024Peppers Silo Hotel is an inspiring $30 million redevelopment of the Kings Wharf grain silos in Launceston, Tasmania.The nine-storey hotel consists of 108 rooms, including 52 in the barrels of the former silos, and overlooks the nearby tourist drawcards of...

  • Guest Service Agent

    vor 1 Monat


    Melbourne, Österreich Accor Hotels Vollzeit

    Job Schedule: Temps CompletJob type: CDIBrands: ACCORJob Title: Guest Service AgentRegion: MEA SPACCompany Description:Why work for Accor?We are far more than a worldwide leader.We welcome you as you are and you can find a job and brand that matches your personality.We support you to grow and learn every day, making sure that work brings purpose to your...