Customer Relationship Mngr

vor 19 Stunden

Sydney, Österreich Global Blue Vollzeit

Customer Relationship ManagerApply locations: Australia - SydneyTime type: Full timePosted on: Posted 30+ Days AgoJob requisition id: JR0003465Nature and aim of the position –Responsible for driving Hit Rate & Sales for most Sydney based merchants and ACT.Management of Merchant Relationships with existing merchant base.Source new opportunities & business for our payment products for POS and eCommerce.Assist with the management of Key Merchants where required.Main duties and responsibilities –Strong focus on the management of existing Merchant Relationships to increase Hit Rate, sales & retain business.Training of merchants on DCC and its benefits as required.Find new business/leads for the business in the region and onboard new clients.Initiate planned communication processes with Client/merchants and Global Blue.Develop solid relationships with existing merchants as well as potential new clients to Global Blue.Identify opportunities to grow Hit Rate via incentives and merchant events.Setting and implementing Merchant Incentive Targets as/when required.Support Management with Relations for Major Hotel Groups and key retailers.Main KPI'sAchieve Group Hit Rate target monthly.Achieve Quarterly Meeting/training targets as set by the business.Achieve Quarterly assigned individual KPI's as set by the business.Relates to / cooperates withMain Function interactions: Merchants – Management at hotels – GM/HM/RDM/FOM/Front Office staff.Main cross-Function interactions: Financial Controllers and Finance team/Accounts and Chargeback departments/ IT Managers and support staff where applicable.Within the business: Reports to – Head of CRM APAC with dotted line to TL Australia / Liaises with team members/Merchant onboarding Team /Customer Care/Service delivery team/Chargebacks team for merchant issues/internal teams for terminal and reporting queries and issues when required.Background and EducationMature candidate with experience in establishing and maintaining client relationships.Minimum of 3 years' industry experience and a track record of proven success.Experience in cold calling viewed favourably.Tertiary qualifications in Business/Marketing/Tourism or Hospitality.Sales Experience in a BDM or Account Management role.Must be an Australian citizen.Specific skills and knowledgeConfident with excellent communication skills whilst being professionally presented.Superior customer service experience and ability to resolve any client concerns.Good work ethic and passionate about achieving set targets.Lead generating skills and cold calling (desirable).Strong attention to detail and highly organised.Ability to meet deadlines and work with minimal supervision.Call Cycle management.Ability to present and deliver training to small and large groups.Capable of dealing with different levels of management.Strong troubleshooting skills and calm under pressure.Prepared to go the extra mile – not afraid of hard work.
#J-18808-Ljbffr

  • Customer Relationship Mngr

    vor 19 Stunden

    Sydney, Österreich Global Blue Vollzeit

    Customer Relationship ManagerApply locations: Australia - SydneyTime type: Full timePosted on: Posted 30+ Days AgoJob requisition id: JR0003465Nature and aim of the position – Responsible for driving Hit Rate & Sales for most Sydney based merchants and ACT.Management of Merchant Relationships with existing merchant base.Source new opportunities & business...

  • Global Blue | Customer Relationship Mngr

    vor 3 Stunden

    Sydney, Österreich Tideri Jobbörse Vollzeit

    Customer Relationship Manager Apply locations: Australia - Sydney Time type: Full time Posted on: Posted 30+ Days Ago Job requisition id: JR0003465 Nature and aim of the position – Responsible for driving Hit Rate & Sales for most Sydney based merchants and ACT.Management of Merchant Relationships with existing merchant base.Source new opportunities &...

  • Banking Customer Relationship Advisor

    vor 1 Monat

    Sydney, Österreich EMPLOY Vollzeit

    A mortgage provider is seeking a Banking Customer Relationship Advisor with banking call centre experience to work in their busy call centre. The role requires individuals with excellent phone manner, and you must be an Australian Citizen or have permanent residency to be eligible for this role. This position is temporary and will run until June 2025,...

  • Premium Relationship Representative

    vor 3 Wochen

    Sydney, Österreich Aia Hong Kong And Macau Vollzeit

    Premium Relationship Representative page is loadedPremium Relationship RepresentativeApply locations Sydney: 1 Market St time type Full time posted on Posted Today time left to apply End Date: December 9, 2024 (12 days left to apply) job requisition id JR-53398The Premium Relationship team are dedicated to supporting our key Financial Adviser practices at...

  • Relationship Banking Officer

    vor 3 Wochen

    Sydney, Österreich Australia And New Zealand Banking Group Limited Vollzeit

    Select how often (in days) to receive an alert:Relationship Banking OfficerDepartment: Small to Medium Enterprise Banking NSW/ACTDivision: Australia CommercialLocation: SydneyAbout UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of...

  • Relationship Banking Officer

    vor 3 Wochen

    Sydney, Österreich Australia And New Zealand Banking Group Limited Vollzeit

    Select how often (in days) to receive an alert:Relationship Banking OfficerDepartment: Small to Medium Enterprise Banking NSW/ACTDivision: Australia CommercialLocation: SydneyAbout UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of...

  • Customer Relationship Manager | Community Bank Byford

    vor 1 Monat

    Sydney, Österreich Efinancialcareers Ltd. Vollzeit

    Customer Relationship Manager | Community Bank Byford & Districts | WADo more, dream more, become more. Welcome to Bendigo.About usWe're big enough to offer you every opportunity, but not so big that we lose the community feel that we're famous for. You can be bold and take calculated risks, knowing you have the backing of your team and leaders. Join us in...

  • Customer Relationship Manager | Community Banks Lancelin

    Vor 4 Tagen

    Sydney, Österreich Efinancialcareers Ltd. Vollzeit

    Customer Relationship Manager | Community Banks Lancelin & Gingin | WADo more, dream more, become more. Welcome to Bendigo.About usWe're big enough to offer you every opportunity, but not so big that we lose the community feel that we're famous for. You can be bold and take calculated risks, knowing you have the backing of your team and leaders. Join us in...

  • Business Relationship Director | Sydney

    vor 1 Monat

    Sydney, Österreich Bendigo And Adelaide Bank Vollzeit

    Business Relationship Director | Sydney Help enable prosperity and sustainability in regional Australian communities. Join a team that genuinely cares, values you and is always getting more diverse. Countless ways to flex your hours and days to make work your way. We've never been 'just a bank'.Just like you should never be 'just an employee'.We're united in...

  • Business Relationship Director | Sydney

    vor 1 Monat

    Sydney, Österreich Tideri Jobbörse Vollzeit

    Business Relationship Director | SydneyHelp enable prosperity and sustainability in regional Australian communities.Join a team that genuinely cares, values you and is always getting more diverse.Countless ways to flex your hours and days to make work your way.We've never been 'just a bank'.Just like you should never be 'just an employee'.We're united in our...

  • Relationship Manager

    vor 2 Monaten

    Sydney, Österreich Australian Red Cross Lifeblood Vollzeit

    Company: Australian Red Cross LifebloodPosition: Relationship ManagerSalary: $90k-105k + Superannuation + Salary PackagingLocation: Sydney/Warrane (Permanent full-time position with WFH flexibility)Discover life-giving possibilitiesLifeblood is more than just a job or a career; it's an opportunity to be part of something that matters.As an organisation, our...

  • Imi Cib

    vor 2 Monaten

    Sydney, Österreich Intesa Sanpaolo Group Vollzeit

    Support the Relationship Managers in achieving the profitability, commercial and risk goals for the customers in question.Support the Relationship Managers in targeted customer visits to achieve defined commercial goals.Support the Relationship Manager in drafting commercial pitches and credit applications as well as in opening account related...

  • Customer Relationship Manager | Community Bank Byford

    vor 1 Monat

    Sydney, Österreich Tideri Jobbörse Vollzeit

    Customer Relationship Manager | Community Bank Byford & Districts | WA Do more, dream more, become more.Welcome to Bendigo.About usWe're big enough to offer you every opportunity, but not so big that we lose the community feel that we're famous for.You can be bold and take calculated risks, knowing you have the backing of your team and leaders.Join us in...

  • Premier Relationship Manager

    vor 2 Monaten

    Sydney, Österreich Hsbc Vollzeit

    Some careers have more impact than others.At HSBC we exist with the purpose of Opening up a World of Opportunity.We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity.We bring together the people, ideas and capital that nurture progress and growth, helping to...

  • Relationship Manager, Hybrid

    vor 1 Monat

    Sydney, Österreich Rea Group Vollzeit

    Relationship Manager, Hybrid We're REA REA Group is one of the great Australian start-up success stories.From humble beginnings in a garage in Melbourne's east in 1995, we have grown into a leading global digital business specialising in property.Our people are at the heart of everything we do.We take care of each other, and we invest in our culture.At REA,...

  • Relationship Coordinator

    vor 1 Monat

    Sydney, Österreich Tmgm Vollzeit

    TMGM stands at the forefront of online trading and investment services, proudly serving as Chelsea FC's Official Regional Online Forex and Trading Partner in Asia Pacific. With a global presence and offices spanning three continents, TMGM has earned its reputation as a trusted CFD trading provider. We embody excellence through a commitment to regulatory...

  • Relationship Manager, Hybrid

    vor 1 Monat

    Sydney, Österreich Rea Group Vollzeit

    Relationship Manager, Hybrid We're REA REA Group is one of the great Australian start-up success stories.From humble beginnings in a garage in Melbourne's east in 1995, we have grown into a leading global digital business specialising in property. Our people are at the heart of everything we do.We take care of each other, and we invest in our culture.At REA,...

  • Relationship Manager

    vor 1 Woche

    Sydney, Österreich This Is An It Support Group Vollzeit

    Who We AreAt Pepper Money, we're dedicated to helping people succeed—whether it's buying a family home, a dream car, developing professionally, or growing their business.We've become one of the largest, most trusted, and award-winning non-bank lenders in Australia and New Zealand.Over our 24 years, we've achieved a lot, but our proudest accomplishment is...

  • Recruitment Relationship Manager

    vor 19 Stunden

    Sydney, Österreich Parity Consulting Vollzeit

    Recruitment Relationship ManagerAre you passionate about a varied role which involves engaging with diverse clients, providing tailored support, and collaborating across teams? It's rewarding both personally and financially!The CompanyAt Parity Consulting, we're experts in connecting business leaders with top-tier talent in Product, Transformation,...

  • Recruitment Relationship Manager

    vor 19 Stunden

    Sydney, Österreich Parity Consulting Vollzeit

    Recruitment Relationship ManagerAre you passionate about a varied role which involves engaging with diverse clients, providing tailored support, and collaborating across teams.It's rewarding both personally and financially!The CompanyAt Parity Consulting, we're experts in connecting business leaders with top-tier talent in Product, Transformation, Marketing,...