Ashurst | Application Specialist
Vor 3 Tagen
Product Management & Development (Information & Communication Technology)
Full time
We're looking for a skilled CRM Product Support & Solutions Specialist to provide comprehensive support for LexisNexis Interaction CRM and its integrations, including Windows operating systems for these products.
The role focuses on current on-premises CRM instances in Australia and the UK.
Background skills in supporting disaster recovery (DR) for CRM and managing the product lifecycle are essential.
Experience in transformation from on-premises to cloud is highly desirable as part of the roadmap but not essential.
About You:
To be successful in this role you will display the following skills and experience:
Expertise in Interaction CRM: Extensive experience with LexisNexis Interaction CRM, including configuration, troubleshooting, and administration.
Interaction Modules: In-depth knowledge of various CRM modules, such as IQ, Opportunities, Engagement, and other relevant modules to maximize the CRM's capabilities.
Contact Management: Expertise in managing and optimising the contact management functionality within Interaction CRM to ensure effective and accurate client relationship tracking.
On-Premises and Cloud SaaS Knowledge: Proven experience supporting both on-premises and cloud-based SaaS applications, with a strong understanding of hybrid environments.
Product Ecosystem Knowledge: Proficiency with related products like eMarketing solutions, Qorus, and SharePoint Online, including support and integration.
Database and Web Management (SQL, IIS): Strong proficiency in SQL for database management, tuning, and reporting, with experience managing IIS and XML for web application support and system integration.
Data Analytics & Reporting: Ability to manage data quality and integrity, deduplicate data, and generate actionable insights through data analytics.
Customer-Centric Approach: Strong interpersonal skills with a focus on user satisfaction, delivering effective technical support and training.
About Ashurst:
Ashurst is a leading progressive global law firm with a rich history spanning more than 200 years.
We are proud of our history and are future-focused, having expanded into new technologies through our NewLaw division, Ashurst Advance, and our consulting arm.
Our in-depth understanding of our clients and commitment to providing excellent standards of service have seen us become a trusted adviser to local and global corporates, financial institutions and governments in all areas of commercial law.
To find out more please visit .
What makes Ashurst a great place to work?
Competitive remuneration with the flexibility to reward high performance; Complimentary gym memberships; Corporate health plans; A global professional development offering for all employees; An industry-leading programme that celebrates diversity and inclusion.
We are committed to delivering positive impacts to our communities through our Social Impact programme, with a strong emphasis on working with First Nations people through our pro bono practice.
We aim to recruit, retain and promote the best people from the widest possible talent pools.
We are committed to offering a safe and welcoming environment for all employees to ensure they are supported to work at their best.
Ashurst is a leading global law firm with over 4,500 lawyers and business services staff around the world.
The firm's in-depth understanding of its clients and commitment to providing exceptional standards of service has seen it become a trusted adviser to local and global corporates, financial institutions and governments on all areas of commercial law.
#J-18808-Ljbffr
-
Application Specialist
vor 2 Wochen
Brisbane, Österreich Ashurst VollzeitProduct Management & Development (Information & Communication Technology) Full time We're looking for a skilled CRM Product Support & Solutions Specialist to provide comprehensive support for LexisNexis Interaction CRM and its integrations, including Windows operating systems for these products.The role focuses on current on-premises CRM instances in...
-
Ashurst Reach Legal Consultant – Employment – Brisbane
vor 2 Monaten
Brisbane, Österreich Ashurst VollzeitAbout Ashurst: Ashurst is a leading global law firm with a history spanning more than 200 years, and clear strategy for our future growth. Our in-depth understanding of our clients and commitment to providing exceptional standards of service have seen us become a trusted adviser to local and global corporates, financial institutions and governments in all...
-
Ashurst Reach Legal Consultant – Technology
vor 2 Monaten
Brisbane, Österreich Ashurst VollzeitJob Title Ashurst Reach Legal Consultant – Technology - Brisbane Location Brisbane Description The Opportunity: 3-6 months Full time Brisbane This is an opportunity to join an organisation in the sporting and entertainment sector Build your portfolio legal career with this well-known business About You: You are a senior IT specialist You have experience...
-
Brisbane, Österreich Ashurst VollzeitAbout Ashurst:Ashurst is a leading global law firm with a history spanning more than 200 years, and clear strategy for our future growth. Our in-depth understanding of our clients and commitment to providing exceptional standards of service have seen us become a trusted adviser to local and global corporates, financial institutions and governments in all...
-
Brisbane, Österreich Ashurst VollzeitAbout Ashurst: Ashurst is a leading global law firm with a history spanning more than 200 years, and clear strategy for our future growth.Our in-depth understanding of our clients and commitment to providing exceptional standards of service have seen us become a trusted adviser to local and global corporates, financial institutions and governments in all...
-
Application Specialist
vor 2 Wochen
Brisbane, Österreich Ashurst VollzeitProduct Management & Development (Information & Communication Technology)Full timeWe're looking for a skilled CRM Product Support & Solutions Specialist to provide comprehensive support for LexisNexis Interaction CRM and its integrations, including Windows operating systems for these products. The role focuses on current on-premises CRM instances in...
-
Brisbane, Österreich Ashurst VollzeitAbout Ashurst:Ashurst is a leading global law firm with a history spanning more than 200 years, and clear strategy for our future growth.Our in-depth understanding of our clients and commitment to providing exceptional standards of service have seen us become a trusted adviser to local and global corporates, financial institutions and governments in all...
-
Brisbane, Österreich Ashurst VollzeitAbout Ashurst:Ashurst is a leading global law firm with a history spanning more than 200 years, and clear strategy for our future growth.Our in-depth understanding of our clients and commitment to providing exceptional standards of service have seen us become a trusted adviser to local and global corporates, financial institutions and governments in all...
-
Brisbane, Österreich Ashurst Llp VollzeitAbout Ashurst: Ashurst is a leading global law firm with a history spanning more than 200 years, and clear strategy for our future growth.Our in-depth understanding of our clients and commitment to providing exceptional standards of service have seen us become a trusted adviser to local and global corporates, financial institutions and governments in all...
-
It Service Management Specialist
vor 2 Monaten
Brisbane, Österreich Ashurst Llp VollzeitAshurst is a leading global law firm with a rich history spanning more than 200 years.Our in-depth understanding of our clients and commitment to providing excellent standards of service have seen us become a trusted adviser to local and global corporates, financial institutions, and governments in all areas of commercial law. The Opportunity We have a...
-
It Service Management Specialist
vor 1 Monat
Brisbane, Österreich Ashurst Llp VollzeitAshurst is a leading global law firm with a rich history spanning more than 200 years. Our in-depth understanding of our clients and commitment to providing excellent standards of service have seen us become a trusted adviser to local and global corporates, financial institutions, and governments in all areas of commercial law.The OpportunityWe have a...
-
Global Integrations
vor 2 Monaten
Brisbane, Österreich Ashurst VollzeitProduct Management & Development (Information & Communication Technology) Full time We have an opportunity for an experienced Integrations & Automation Lead to join our IT Platforms - Integrations & Automation team, on a permanent basis in Brisbane. Our IT Platforms - Integrations & Automation team provides integrations solution development, RPA process...
-
Application Specialist
vor 1 Woche
Brisbane, Österreich This Is An It Support Group VollzeitThe successful candidate will provide effective change management, capacity planning, incident management, risk management and continuity planning utilising best practices in systems support and service delivery, within the ITIL framework.Role responsibilities:Ensure end to end service delivery for enterprise systems within Queensland Health by establishing...
-
Application Specialist
vor 1 Woche
Brisbane, Österreich Tideri Jobbörse VollzeitProvide customer focused seamless, end-to-end integration of all of the ICT services necessary to deliver to defined service levels, the enterprise information systems required for clinical and administrative functions across Queensland Health.The successful candidate will provide effective change management, capacity planning, incident management, risk...
-
Applications Support Specialist
vor 3 Wochen
Brisbane, Österreich Specsolutions VollzeitHelp Desk & IT Support (Information & Communication Technology)Full timeAbout the ClientOur client is an Australian-owned, integrated transport, logistics, and rural supply company which provides end-to-end services to the food processing, food services, fresh produce, rural and horticultural industries, through their specialised transport and rural...
-
Applications Support Specialist
vor 3 Wochen
Brisbane, Österreich Mura Connect VollzeitHelp Desk & IT Support (Information & Communication Technology)Full timeAbout the ClientOur client is an Australian-owned, integrated transport, logistics, and rural supply company which provides end-to-end services to the food processing, food services, fresh produce, rural and horticultural industries, through their specialised transport and rural...
-
Application Specialist
vor 2 Wochen
Brisbane, Österreich The State Of Queensland VollzeitProvide customer focused seamless, end-to-end integration of all of the ICT services necessary to deliver to defined service levels, the enterprise information systems required for clinical and administrative functions across Queensland Health.The successful candidate will provide effective change management, capacity planning, incident management, risk...
-
Applications Support Specialist
vor 3 Wochen
Brisbane, Österreich Tideri Jobbörse VollzeitHelp Desk & IT Support (Information & Communication Technology) Full time About the ClientOur client is an Australian-owned, integrated transport, logistics, and rural supply company which provides end-to-end services to the food processing, food services, fresh produce, rural and horticultural industries, through their specialised transport and rural...
-
Senior Application Specialist
vor 4 Wochen
Brisbane, Österreich The State Of Queensland VollzeitJustice and Attorney-General (Organisation site)Systems Development & Support; Regulatory Support Services; Harm Prevention and Regulation; Brisbane CityAs an application specialist, you will use your technical expertise to support and enhance core line of business applications used to underpin the Division's regulatory licensing and compliance...
-
Specialist Applications Engineer
vor 15 Stunden
Brisbane, Österreich L3Harris Technologies VollzeitUnder the L3Harris Communications (Australia) Global Field Services Australia Department, the Specialist Applications Engineer will work with the Asia Pacific (APAC) Application Engineering Manager to support existing international business units.This team is responsible for supporting the system design, installation, maintenance and training for the APAC...
