Supervisor

vor 11 Stunden

Central Coast, Österreich Laundy Hotels Vollzeit

Vibrant and inclusive working environmentCareer development opportunitiesLocal Community VenueLaundy Hotels are seeking a full-time Supervisor to join the team at Chittaway Bay Tavern in Chittaway Bay.If you are a self-starter with a passion for the hospitality industry, we encourage you to apply for this exciting opportunity.WHY LAUNDY HOTELS?Laundy Hotels are a fourth-generation hospitality group, priding itself on exceptional customer service and community engagement.The Laundy's learned hospitality the old-fashioned way.
We encourage an innovative and creative mindset, that can be translated into both our people and those we service.
Our dedication to seeing our team members grow and flourish in their careers is at the core of what we do – all whilst delivering an exceptional customer experience to our communities.Our growing portfolio sees over 40 diverse venues, spanning across Sydney and regional New South Wales.THE OPPORTUNITYChittaway Bay Tavern is looking for a full-time Supervisor who is committed to delivering exceptional service across the following positions:Take full accountability for the operational performance and success of the front-line teamDevelop and mentor staff to enhance their knowledge of food products, tasting notes, service standards, team culture, and guest relationship managementProvide hands-on staff training to improve skills and ensure consistent service excellenceConduct operational compliance audits to maintain high standardsEnsure RSA compliance and uphold responsible service practicesEnsuring floor, bar and gaming procedural complianceMonitor shift hours and organise staff breaks efficientlyMonitor product consistency & spend per headUphold a seamless sequence of service to guarantee exceptional guest experiencesOpen and closing venue in accordance with Laundy expectationsWHO ARE YOUAs a driven, passionate and focused individual you will possess the following attributes and skills:Minimum 1+ years of experience in a similar roleA passion for delivering exceptional customer service and maintaining high operational standardsHands-on and proactive in day-to-day operationsDemonstrated leadership abilities with excellent communication skillsIn-depth knowledge of food and dietary requirementsStrong expertise in floor operations to ensure smooth serviceExtensive understanding of food and beverage productsMeticulous attention to detail, ensuring the highest quality at all timesPossession of RSA and RCG certificationsIf this advertisement resonates with you, please get in touch with your application today.
We look forward to speaking with you
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