Loyalty Campaign Specialist
vor 1 Monat
Loyalty Campaign Specialist at Freedom Why You'll Be Excited About This Role Imagine being at the heart of customer engagement, where your creative strategies and data-driven insights directly impact how thousands of customers experience Freedom.
As our Loyalty Campaign Specialist, you're crafting personalised customer experiences that connect, engage, and transforms how people connect with our brand across Australia and New Zealand.
Your work will be pivotal in bridging digital communication with customers.
You'll design email campaigns that don't just sell products, but tell stories, create experiences, and build lasting relationships.
You'll turn complex data insights into compelling, targeted communications that resonate with customers.
How This Will Transform Your Career Starting your journey with Freedom opens doors to endless possibilities in brand marketing, media, and digital marketing.
You'll gain invaluable hands-on experience in a supportive environment that's committed to your professional growth.
As a corporate member of the Australian Marketing Institute, you'll gain access to professional development opportunities that underpin our high-performance marketing team.
Why You'll Like Working Here At Freedom, our 40-year success story is built on our people.
As a certified Great Place to Work, we've created a culture where innovation meets collaboration, and where your ideas are not just heard - they're celebrated.
Flexible hybrid working arrangementsCompetitive salary package with superannuationGenerous 25% staff discount on all Freedom products'Freedom to Flex' program - work from anywhere in the world for up to 4 weeks a yearMonthly themed Town Hall events to connect with wider teamsRegular team collaboration opportunitiesWhat You'll Be Working On As our Loyalty Campaign Specialist, you'll be the driving force behind our customer engagement strategy.
Your key responsibilities will include:
Managing direct marketing channels (email, SMS, MMS) with a focus on creating targeted, personalised customer journeysLeading end-to-end execution of loyalty and CRM channel plansApproving and optimising all Business-as-Usual (BAU) email campaignsDesigning targeted customer journey campaignsImplementing sophisticated A/B testing to optimise campaign performanceCollaborating with cross-functional teams to create compelling, data-driven communicationsWhat Type of Person Will Succeed We're looking for a confident team player who thrives in a fast-paced environment.
The ideal candidate will have:
3+ years of experience in CRM, Loyalty, Digital Marketing, or eCommerceA tertiary degree1-2 years of experience with major marketing automation platforms ideally Acoustic but open to othersStrong creative and analytical skillsThe ability to multi-task, negotiate, and influence othersExperience in a fast past environment used to running campaigns at a high frequencyHow to Apply We're excited to grow our team and want to learn more about you.
Please apply for the role and ensure to attach your resume.
We can't wait to hear from you and potentially welcome you to the Freedom team.
Freedom to grow.
Freedom to think.
Freedom to be.
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