Expression Of Interest
vor 10 Stunden
Business Success Manager Sydney location We Are Fujitsu We use technology to make happier lives.
We are a global leader in technology and business solutions that transform organizations and the world around us.
We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.
About the role The purpose of Business Success Manager is to provide coordination and management for the Region Demand Management process support to the Head of DSPU in the delivery of region IT.
Aligned with global transformation objectives, this role is responsible for ensuring, the rollout and secured operation of IT, consumption of global IT services, management f legacy IT, including ownership of local IT requirements, and escalation management.
Responsibilities and Accountabilities Operational Management Manage and set priorities for the design, maintenance, development, and evaluation of all infrastructure systems, including LANs, WANs, Internet, intranet, security, wireless implementations, software database applications, server and workstations in line with Global and Regional Strategies.
Conduct feasibility studies for various upgrade projects, improvements, and other conversions which include network operations, system software, communication and operating systems.
Assessing and recommending hardware and software standards for network and system operations in conjunction with owners and stakeholders in line with Global and Regional guidelines.
Test network and server performance and provide performance statistics and reports; develop strategies for maintaining network and server infrastructure.
Take responsibility for supporting and troubleshooting network and system problems and Priority 1 incidents.
Manage operational costs; conduct near- and long-term financial forecasts for expanded functionality/user base.
Establish and maintain regular written and in-person communications with the organizations executives, decision-makers, stakeholders, department heads, and end users regarding pertinent infrastructure activities.
Practice IT asset management, including maintenance of component inventory and related documentation.
Manage the MIS relationship, deliverables, and service level agreements.
Manage service availability by monitoring, analysing and reporting on service availability Manage service availability to deliver agreed levels of availability in a cost effective manner.
Ensure resiliency of all technical infrastructure and services by ensuring successful testing at least annually or whenever significant changes are made to environment.
Develop disaster recovery plans and strategies for critical systems and services.
End to end ownership of all technical network projects within the region.
Strategy & Planning Design and implement short- and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements.
Examine and evaluate current systems and identify system requirements to liaise with users to track additional requirements and features.
Participate in the development of IT strategies in collaboration with the executive team.
Conduct research and make recommendations on products, services, protocols, and standards in support of all infrastructure procurement and development efforts.
Collaborate with IT team and stakeholders to produce new systems and validate changes by testing systems.
Develop and execute the lifecycle strategies for IT infrastructure for continuous improvement.
Using project management methodologies, principles and techniques to develop project plans in such a way to execute and deploy smoothly.
Constantly focused on the project cost, resource and timelines, always work upon the 3 major factors of the project to make it profitable and sustainable.
Develop and implement a strategy for reducing the complexity of information systems within region in a cost-effective manner, for example by decreasing the number of services or moving away from legacy systems.
Collaborate with stakeholders at all levels, in the conduct of investigations for strategy studies, business requirements specifications and feasibility studies.
Prepares business cases which define potential benefits, options for achieving these benefits through development of new or changed processes, and associated business risks.
Develop, implement, and maintain policies, procedures, and associated training plans for infrastructure administration and project management.
Assist with the planning and deployment of infrastructure security measures.
Requirements and Experience Minimum 10 years' experience in consulting, preferably in strategy consulting Demonstrated ability to analyse and apply critical thinking to complex business issues and/ or opportunities An ability to articulate and justify the need for change and recommend solutions to for targeted business outcomes and measurable improvements Strong work ethic and ability to deliver both individual and team projects Professional and polite demeanour Ability to develop compelling business cases and various documentation Well-developed presentation and communications skills Strong ability to manage time commitments across multiple engagements Why Fujitsu?
We are an organization with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity, and inclusion.
We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work.
We call this Be Completely You.
We put people first.
We believe in the power of diversity to drive innovation and our AWEI (Australian Workplace Equality Index) Gold Employer status, and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.
We offer tailored career paths across our global organization to support your professional and personal growth.
Our customers trust us.
We have an excellent reputation across the region and globally.
Best in-class reward and recognition programs flexible work, volunteering leave, and more.
We live our values of aspiration, trust, and empathy, all day, every day.
Commitment to Diversity, Equity and Inclusion As an inclusive employer, Fujitsu aims to recruit a diverse range of talents to help us achieve our purpose.
In line with our diversity, equity, and inclusion strategy, we highly welcome applications from women and gender-diverse people; Aboriginal and Torres Strait Islander people ; Maori and Pacific people; LGBTI+ people; people with a disability; culturally and linguistically diverse people; veterans, Australian Defence Force (ADF) and emergency responders .
Transgender and gender-diverse applicants can request a copy of our Frequently Asked Questions to assist with the recruitment journey.
If you don't tick every box in this job description, please don't rule yourself out.
Research suggests that underrepresented groups tend to only apply if they meet every requirement.
We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity, rather than ticking boxes so if this resonates with you, then please apply.
For more information, please email ****** .
Search Firm Representatives PLEASE READ: Fujitsu does not accept unsolicited assistance from search firms for employment opportunities.
All CVs or resumes submitted by search firms to any employee at our company without a valid written agreement in place for this position will be considered the sole property of our company.
No fee will be paid if a candidate is hired by Fujitsu due to an agency referral where no existing agreement is in place with the Fujitsu Talent Acquisition Team.
Where agency agreements are in place, introductions must be through engagement by the Fujitsu Talent Acquisition Team.
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