Business Banking Service Manager
vor 1 Woche
Newly created team – located in Brisbane city Permanent fulltime role with hybrid working Career growth and development How will I help?
Our Business Banking Service Managers are essential in building and strengthening relationships with customers, referral partners, and local communities.
You'll provide personalised service, build trust, and understand customers' goals to deliver tailored solutions.
In this role, you will collaborate with customers to structure lending solutions and produce high-quality credit submissions.
You will also support them with new or evolving banking needs that arise from service requests.
By working flexibly, proactively, and efficiently, you will ensure superior service that meets and exceeds our customers' expectations.
What's in it for me?
As part of a newly established team, you'll have the chance to shape best practices and take full ownership of your daily workflow.
You'll play a significant part of the future of a business that has been around for over 200 years.
Our purpose is to create better futures together.
So, we'll back you in the development of your career, internal career prospects, and flexible working.
You'll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure.
Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers.
This includes leave to organise adoptions, surrogacy, and foster care arrangements.
And we continue to pay your super contributions while you take all the time you need to get your new family settled.
What do I need?
Ideally, you have experience in business lending and a solid understanding of banking products and services.
With strong credit knowledge and a talent for building positive customer relationships, you consistently deliver results and work collaboratively to exceed expectations.
Your strong business acumen, attention to detail, and excellent organizational skills are essential, but above all, it's your eagerness to learn and commitment to supporting our customers that will set you apart.
What's it like to work there?
We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other.
At Westpac, making a difference means creating impact, unlocking our own and each other's passions, and transformative success stories to create better futures together.
As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.
We'll empower you to shape your career path.
Through personalised upskilling, mentoring, and training opportunities, you're in control of where you start and how you'll grow.
As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion.
Hear from some of our people and their experiences working with us.
How do I apply?
Start here.
Just click on the APPLY or APPLY NOW button.
At Westpac, we're all about creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone—our customers, employees, and the wider community.
If you're interested in discussing workplace flexibility, please feel free to mention it in your application.
We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply.
If you have questions about the recruitment process, please email ******.
Do you need reasonable adjustments during the recruitment process?
We can provide reasonable adjustments for individuals with disability and/or neurodiversity.
If you require an adjustment to be made during the recruitment process at any stage, please email ******
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