Southern Cross Care Nsw

vor 2 Wochen

Central Coast, Österreich Tideri Jobbörse Vollzeit

Area Manager - Retirement Living and Home Care Southern Cross Care NSW & ACT – Bateau Bay NSW
About 2 months ago , from Southern Cross Care
We have a long history of providing exceptional care that empowers older people to live a full life.
As a not-for-profit aged care provider, we're able to invest in providing an exceptional experience to our clients as well as support and develop our frontline staff to achieve this.
When you join us, you will be provided with not-for-profit salary packaging benefits and the support of an experienced leadership team.

The Roles - we are currently recruiting for two full-time opportunities reporting into the Head of Retirement Living & Home Care.
We are excited to explore applications from applicants that have proven experience in running a business, or business unit or from a property management background from the Aged Care sector.

Area Manager for Central Coast based in Bateau Bay and Caves Beach.
Area Manager for North Coast based in either Tweed, Grafton or Casino The Area Manager – Home Care and Retirement Living is responsible for overseeing and managing the delivery of home care and retirement living services within an SCC Region, ensuring the delivery of safe quality care, operational efficiency, compliance withthe aged care quality standards, regulatory requirements and the achievement of financial and strategic goals.
You will lead a team ofregistered nurses, care managers and support staff to provide exceptional care to consumers, while also managing relationships with consumers, families, and key stakeholders.

Where applicable in the region, the Area Manager will be the Village Liaison Officer and may also be responsible for maintenance officer/s.

This is an excellent opportunity for an experienced home care professional looking to take on a leadership role within a trusted brand to grow and develop through our organisation.

Operational:
Lead and manage the home care and retirement living operations within the region, ensuring alignment with SCC's strategic plan and goals.

Work with key stakeholders to maximise service delivery opportunities.
Respond to all consumer complaints within required timeframes to ensure compliance with industry legislation/regulation and also maintain SCC's relationship and reputation with the consumer and within the region Consumer Care and Service Delivery: Ensure the provision of high-quality care and service delivery
that meets the individual consumers needs, goals and preferences

Staff Management and Development: Manage and lead a team of service advisors, home care employees, registered nurse – home care, rostering support staff, village liaison officer (where applicable) and maintenance officer/s (where applicable), providing leadership, guidance and support to ensure high quality service delivery.

Compliance and Quality Assurance: Implement and monitor quality assurance processes, conducting regular audits to maintain high standards of care and service delivery.

Financial Management: Monitor financial performance, identifying opportunities to improve efficiency and profitability.

Strategic Planning and Growth: Identify opportunities for growth within the region, including the expansion of services and consumer base.

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