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Administration Supervisor
vor 2 Monaten
Administration Supervisor - Alfred Brain 5 days ago
Pay: Competitive
Location: Melbourne/Victoria
Employment type: Full-Time
Job Description Req#: B44A7
Alfred Health is a leader in health care delivery, improvement, research and education.
We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.
Permanent Appointment Full time: 80 hours per fortnight with ADO 5 Weeks Annual Leave Administration Officer Grade 2 Located at The Alfred Great Staff Benefits The Department Alfred Brain Specialist Clinic is responsible for the overall delivery of a number of non-admitted or ambulatory services across the organisation.
These services include pre and post-hospital admission and management of medical conditions, including chronic disease and complex health problems.
These services are provided in conjunction with diagnostic services such as pathology and imaging.
The Role
The Administration Supervisor for the Alfred Brain Specialty Clinics reports to the Nurse Unit Manager for Alfred Brain.
The Administration Supervisor will effectively and efficiently perform a range of administrative, reception and clerical tasks to support and assist the day-to-day function of Alfred Brain Specialist Clinics.
The Administration Supervisor is responsible for supervising the administration team and liaising with the Nurse Unit Manager to ensure all clinics are running smoothly.
Responsibilities may include reception, patient enquiries, clinic preparation, electronic appointment scheduling, and referral management.
The job will see you:
Leading your administration team to deliver best customer outcomes.
Greeting patients, handling referrals, answering phone calls, and booking patient appointments.
Supporting clinical staff (Doctors and Nurses) with administrative tasks.
Qualifications/Experience Required Essential:
Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational) Highly Desirable:
Previous administration experience in a health setting Desirable:
Understanding and experience supporting MBS clinics in a similar setting Understanding of confidentiality and privacy legislation Knowledge of Cerner Programs Typing accuracy and speed of at least 40wpm Understanding of medical terminology Understanding and experience of Medicare billing processes Demonstrated ability to plan work flow, prioritise and delegate in order to meet deadlines Benefits Salary Packaging Discount Health Insurance Staff Parking On-Site Gym Close Proximity to Public Transport Please include a Cover Letter for your application to be considered.
Enquiries to: Leah Riches, Nurse Unit Manager: Alfred Brain Specialty Clinics, Email:
Applications close: Thursday 7th November 2024 AEDST
Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.
Applications from Aboriginal and Torres Strait Islanders are encouraged.
In accordance with the Health Minister's Covid-19 Mandatory Vaccination Order, all Alfred Health employees are required to be fully vaccinated (3 doses) for COVID-19 or hold an acceptable medical exemption.
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