Service Advisor
vor 1 Monat
Add expected salary to your profile for insights
At Eagers Automotive, we are working towards our vision of being Australia's most admired Automotive Group, with a legacy spanning over a century of rich company history and a workforce of over 8,000 employees across Australia and NZ.
There are endless options for progressing your career.
We are more than just automotive retailing; we are a multi-faceted cohort of great people doing great things. About the role: We currently have a fantastic opportunity available in Cannington for a Service Advisor working exclusively with our EV brand - BYD.
We have transformed the vehicle purchasing experience by creating an enjoyable, non-pressured retail shopping adventure.
With our custom-built, state-of-the-art facilities and innovative new concept, we are seeking like-minded partners and professionals to join us in promoting the BYD brand.
Start your career with us today Reporting to the Service Manager, this role will be responsible for providing the best possible service to customers while maintaining an efficient and profitable operation of the service department.
This includes booking, greeting, and managing daily customer relations.
This role is not a standard Service Advisor role as it focuses on customer service.
Duties will include the following: Assisting Service Manager with day-to-day operationsMaintaining positive customer and employee relationsAnswering customer enquiries regarding their vehicle serviceQuoting additional service workEnsuring all customer requirements are metBuilding relationships with customers and internal stakeholdersDelivering high-quality customer serviceThe Service Advisor role is strongly customer-focused with elements of sales and automotive knowledge.
Therefore, a background in these fields would be highly advantageous but not essential.
About you: If you take pride in your customer service skills by going above and beyond, value reliability and efficiency, and have a positive 'can do' attitude - we are looking for you
You will ideally possess: Previous experience in a customer service roleHigh level of integrity and work ethicSuperb interpersonal skillsHigh attention to detailExcellent communication and organisational skillsJoin a multi-national company, where you have access to a network of opportunities across locations and brands.
We offer a Learning & Development program called Learning Together, with access to development and training opportunities such as our partnership with AIM (Australian Institute of Management), offering over 150 training courses ranging from computer training, finance and admin, to sales and communication skills.
We also provide a top-of-the-line Employee Assistance Program with leading provider, Telus Health, where employees have access to their MyCoach service on all areas of life (mental health, health and nutrition, financial advice, family and relationships, and stress management).
Lastly, extensive employee benefits include discounts on Crown Perth Accommodation, Private Health insurance, vehicle purchasing, parts and maintenance, as well as additional paid Maternity Leave for eligible team members, and much more…
BYD is part of Australia's largest and most dynamic automotive retailer, Eagers Automotive, employing over 8,000 team members across 250 dealerships within Australia & New Zealand.
We represent over 33 car brands and 11 truck & bus brands, priding ourselves on delivering an exceptional guest experience.
We are an equal opportunity employer and strongly encourage people of all backgrounds to apply.
Eagers Automotive - Moving Together We have an exciting opportunity for a passionate and dedicated individual who is looking to start their career
Come and join us at BYD
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