Service Development Manager

vor 1 Monat


Melbourne, Österreich Ara Electrical Services Vollzeit

Position: Service Development ManagerCompany: ARA Electrical ServicesAbout ARA Electrical: ARA Electrical Services, a leading electrical contractor and engineering firm, has achieved an impressive average growth of 28% annually over the past three years. As we continue our expansion, we are seeking a passionate and motivated individual to lead and grow our service and maintenance team, driving success now and into the future.Role Overview: As the Service Development Manager, you will be responsible for running the service and maintenance team, supporting small and technical projects, and developing the team to grow sustainably, including key clients and new electricians. This role is ideal for someone with extensive hands-on experience in electrical services and a passion for leadership. Your creative vision will help shape the team's growth and drive new opportunities in the market.The successful candidate will be fully supported by the senior leadership team and have access to the extensive resource capabilities of our engineering team.In return, you will enjoy industry-leading pay and conditions, flexible working arrangements, and the use of a work vehicle.Key Responsibilities:ManagementDevelop and execute a growth strategy for the service and maintenance division.Lead, mentor, and manage the service and maintenance team, ensuring high performance and quality standards.Recruitment and onboarding of new electricians.Monitor and support the professional growth and training of team members.Assign labor to projects, ensuring efficient resource allocation and scheduling.Drive the development of new skillsets within the team to meet market demands.Project ManagementSupport and oversee small and technical projects from inception to completion.Prepare tender documents and service and maintenance contracts.Handle invoicing and financial aspects of service and small, technical projects.Business DevelopmentMaintain and grow relationships with existing clients, ensuring high levels of client satisfaction.Focus on identifying and developing new clients and opportunities in the Victorian manufacturing industry.The Ideal Candidate:A licensed industrial electrician with supervision or management experience or,Bachelor or Diploma of Engineering with team supervision or management experience.Proven experience in industrial manufacturing environments, electrical installations, or maintenance within an industrial setting.Strong leadership skills.Exceptional communication and interpersonal skills, with the ability to build and maintain client relationships.Highly motivated with a creative vision for growing the service division.Strong knowledge of the electrical services industry, including key clients, stakeholders, and relevant Australian standards (e.g., AS3000).
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