Accor Hotels | Assistant Manager
vor 3 Wochen
Job Schedule: Temps Complet Job type: CDI Brands: ACCOR Location: Pullman Brisbane King George Square, Brisbane, Australia
Reference: REF42370O
Region: MEA SPAC
Company Description:
Join us at Accor, where life pulses with passion
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, and 10,000 restaurants in 110 countries.
While each brand has its own personality, they all share a common ambition: to keep innovating and challenging the status quo.
You will join a caring environment and a team where you can be all you are, with opportunities for professional growth and career development.
Job Description:
Assist with the management of all operational departments as required.
Management of roster, costings, and forecasting.
Professional development of Guest Service Agents & Porters to ensure strong succession planning.
Involvement in and management of setting KPI's for Front Office & guest satisfaction.
Process and assist with check-in and check-out of guests, ensuring all procedures are adhered to.
Assist in all areas of the hotel to eliminate potential issues including Food & Beverage operations.
Immediately attend to guest requests, leading by example to other team members.
Responsibility for the health and safety of all patrons, guests, and staff members.
Oversee the whole guest experience from reservation through to departure.
Qualifications:
Your ability to 'surprise' our guests with your natural bright and bubbly customer service style sets you apart.
You can manage your time and handle juggling numerous tasks at once.
You have experience in Opera, Microsoft Word, and Outlook, hold a Senior First Aid Certificate, and have an open manual driver's license.
You will be available to work varied shifts from early mornings to late evenings, including weekends, overnight, and Public Holidays as per our business demands.
In return, we will provide you with:
Career development opportunities and a fun, rewarding environment.
Hotel discounts worldwide.
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent.
We offer reasonable adjustments to support you during the recruitment process.
Why work for Accor?
We welcome you as you are and support your growth and learning every day, ensuring that work brings purpose to your life.
Discover the life that awaits you at Accor, and do what you love, care for the world, and dare to challenge the status quo
#J-18808-Ljbffr
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