Buscojobs | Commonwealth Bank | Senior Business Analyst
vor 11 Stunden
Senior Business Analyst
Join a fast-paced, complex, agile environment
Opportunity to work on projects that matter to our customers aligned to the group's journey.
Together we can deliver exciting projects for a better experience for our internal users.
Do work that matters
This role sits in Business Bank (BB), which offers a wide range of services and solutions to our small to medium business, large enterprise customers, and regional and agribusiness customers.
The BB EBB Customer & Risk team is an integral Line 1 function that supports all business product teams to meet their strategic objectives.
The team is also accountable for assisting Business product teams with managing their product risks by effectively identifying, understanding, managing, and controlling risks to maintain Business Banking's overall risk appetite.
The BB Customer Remediation team is accountable for customer remediation on product incidents.
This is a 12-month Secondment or Max Term Opportunity.
See yourself in our team
Providing technical and/or logical assurance over a high-profile pipeline of product and system remediation projects that will further stabilize and enhance the business banking systems;
You will support the Program Director, Principal Product Owner & Scrum Master, Senior Business Analyst (Remediation), playing an integral role in ensuring that Remediation Guidelines are adhered to in determining and managing the scope, requirements, and systems designs for the projects.
Specifically you will:
Work collaboratively with Product Owners, Scrum Masters, technical experts, and testers to review, define, calculate, and deliver Remediation and Refund activities within Remediation Guidelines to meet business and customer needs at all times.
Work with the Program members to provide assurance on project scope and requirements, according to the following principles: A consistent customer experience A future-proofed end-to-end system and process Operational risk reduction Identify and manage gaps, determining the effectiveness of proposed solutions and developing Business Requirements documents and models.
Identify and raise the risks associated with the Remediation approach.
Ensure solutions meet the requirements outlined by the Regulator and the external independent validator.
Provide active input to the planning and run-sheet activities for remediation delivery.
Ensure the Product Owners and Scrum Masters are informed of all activities/opportunities/risks, and where necessary escalate issues/problems quickly.
Apply a logical and common-sense approach to the process of gathering, organizing, and synthesizing large amounts of information from various sources, and have responsibility for accurate and complete record keeping of all events.
Undertake any other tasks assigned by your manager that you have the capability to perform safely in line with relevant internal Bank policies and external regulatory requirements.
We are interested in hearing from people who have:
Business analysis experience in a financial services environment.
Detailed understanding of banking products and their features (lending, deposits, and/or transaction banking), including an understanding of interest calculations.
Advanced Excel skills.
Experience liaising with senior stakeholders to deliver on complex tasks.
Comfort with working across multiple streams in a fast-paced, dynamic, and collaborative environment.
Demonstrate a strong commercial acumen with a desire to base decisions on data and business value.
Experience working with bank lending, merchants, payments, or transaction products.
Relevant business undergraduate qualifications or relevant business experience (Mandatory).
Recognized industry certifications, including Agile project delivery qualifications/certification (Desirable).
If this sounds like you, apply today
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application.
We're keen to support you with the next step in your career.
Advertising End Date: 20/12/2024
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