Team Leader

vor 4 Wochen

Wollongong, Österreich Medibank Vollzeit

At ahm, we think work should work with you.
Because let's face it, life's too short for a job you dread. Work means different things to different people.
We're all about making real, meaningful change. Our mission? Simple. To improve the health and wellbeing of Australians, starting with our team. We're constantly shaking things up to make work better for everyone.
Are you passionate about coaching and empowering others? As a Team Leader in our Growth Squad, you'll have the exciting opportunity to empower a talented team of specialists across Inbound Sales, Retention, Outbound Sales, and Messaging Sales.
You'll play a key role in building a culture of autonomy, driving high performance, and creating memorable customer experiences.
Some amazing benefits of working in this role:

Flexible work - 100% remote
Fantastic discounts/perks on offer
Competitive Salary + Bonus
Career growth - internal mobility and opportunities are very important to us and you will find that you are able to take charge of your career in the way that you see fit

Key Responsibilities

Coaching & Development: Mentor the team to sharpen their skills and improve the customer experience.
Drive Performance: Organize, schedule, and motivate your team to hit those targets
Continuous Improvement: Lead the charge on initiatives that wow our customers and nail first-call resolutions.
Empowerment & Autonomy: Foster a culture where everyone owns their customer interactions from start to finish.

About You
You're an experienced Sales/Retention Leader with a flair for exceeding KPIs and building a collaborative team culture.

Management Experience: Minimum of a few years (health insurance industry desirable)
Sales Savvy: Proven success in smashing targets
Remote Leadership: Skilled at managing and motivating remote teams
Adaptability: Agile with change and quick problem-solving abilities

Oh, and make sure your broadband is reliable (NBN or ADSL), because we're all about seamless connections Don't worry, we'll provide all the necessary gear.
Ready to Make Your Mark?
Join ahm Insurance and be part of a team that celebrates excellence, innovation, and growth. Apply now and let's create something amazing together
Inclusion and Accessibility
We believe in everyone's potential and strive to make ahm inclusive for all because different perspectives make us better. We encourage applications from everyone, including Aboriginal and Torres Strait Islander candidates, those with disabilities, and LGBTQIA+ individuals. For any adjustments or alternative formats during the recruitment process, please contact us at ******.

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