Manager - Tax Content

We are looking for a talented and detail-oriented Tax Content Manager to join our Content Solutions team which brings tax professionals in Australia and New Zealand the next-generation digital research platform, CCH iKnowConnect.
Come and join a market leader in tax information.
This is a full-time role with flexible working conditions. As a Tax Content Manager you will:
Design, develop, maintain, and enhance content and workflow solutions for accountants to support the efficiency and accuracy of their tax compliance and tax advisory services.Draw on your tax experience and knowledge to create practical content for use by tax professionals in accounting firms or in-house tax teams.Lead a team of Content Analysts to direct the practical content and workflow solutions strategy, collaborating with product and commercial teams, to shape customer experiences that drive broader business goals. Responsibilities: Create analytical, practical, and actionable content and tools for tax professionals to access via our Wolters Kluwer digital research platform, CCH iKnowConnect.Exercise subject matter expertise in tax law and tax compliance requirements to conduct ongoing reviews to refine and enhance existing content and workflow solutions and tools (including Excel-based calculators and workpapers).Monitor and update content and workflow solutions to reflect changes in tax law, ensuring timely publication of content.Create actionable content to help accountants stay updated with tax law changes.Understand the workflow and needs of accountants to enable them to advise clients and stakeholders on tax positions and business decisions; collaborate with stakeholders to gather requirements and feedback for content development.Develop a thorough understanding of the needs of your customer group and create content to meet these needs; monitor customer feedback and business intelligence to inform the customer experience; execute content strategies to improve customer recruitment and retention.Direct, influence, and coordinate external content contributors.Manage a team of 3 Content Analysts. About You: 10+ years' experience in Australian tax compliance and advisory services.Bachelor's degree in accounting, commerce, finance or law or a related field.CPA or CA, or related professional certification.Interest in developing technology solutions for accountants and tax advisors in Australia.Knowledge of Australian tax law and accounting requirements, particularly the accounting workflows and tax compliance process in small to medium enterprises, including individuals, companies, trusts, partnerships, and self-managed superannuation funds.Deep knowledge of topics such as Division 7A and CGT concessions.Knowledge or experience with New Zealand tax compliance desirable.Able to translate highly technical legal detail into engaging content for client comprehension.Detail-oriented, with excellent analytical and problem-solving skills.Excellent verbal and written communication skills.Experience using Office suite, especially Excel.Able to coordinate tasks and manage deadlines effectively.Experience with legal research databases and tools desirable.Our Values Wolters Kluwer continuously strives for an inclusive company culture in which we attract, develop, and retain high-performing, productive, engaged, and diverse talent to deliver on our strategy.
As a global company, having a diverse workforce from different backgrounds, nationalities, races, genders, gender identities, ages, sexual orientations, physical disabilities, religions, expertise, and talents is of the utmost importance.
We pride ourselves on our culture, which promotes inclusion, accessibility, and flexible working arrangements.
Culture and Benefits We care for our people and as part of that we offer:Flexible Working Arrangement – promoting work-life balance.Learning and Development opportunities.Access to health and wellness programs.Insurance Options.Parental leave benefits that exceed legislative requirements.The opportunity to work within a global organization with experienced leaders.You can learn more about what we do by visiting our: If making a difference matters to you, then you matter to us.
Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day.
We're innovators with impact.
We provide expert software and information solutions that the world's leading professionals rely on, in the moments that matter most.
You'll make a real difference in the lives of millions of people.
Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world.
You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance.
Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong.
About Wolters KluwerWolters Kluwer reported 2023 annual revenues of €5.6 billion.
The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide.
Our customers work in industries which impact the lives of millions of people every single day.
Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time.
Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers.
We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs.
Our 188-year legacy and portfolio represent thousands of customers worldwide.
Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions.
Building Diverse TeamsAs a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking.
We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work.
We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion.
This principle is ingrained in our company values and articulated in our Code of Business Ethics.
At Wolters Kluwer, you'll feel valued for your contributions, and you'll know that your health, safety, and well-being are important to us.
Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous.
In 2024 we were awarded Ragan's Top Places to Work for Employee Wellbeing: Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our 'Together we thrive' well-being program.
Equal Opportunity EmployerWolters Kluwer and all its subsidiaries, divisions, and customer/business units are an Equal Opportunity / Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status.
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