Principal Solution Architect
Vor 7 Tagen
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job DescriptionThis Platform Solution Architect is a functional and technical expert consulting with customers on implementing ServiceNow Workflow solutions based on best practices – all with the goal of accelerating and driving customer business outcomes. The role requires the person to be laser-focused on solving for the most relevant customer challenges - providing support during sales cycles, on direct engagements with our Customers and Partners, and advocating for customer needs within ServiceNow (e.g., Product Management, Customer & Partner Excellence, Training & Certification).
Platform Solution Architect brings architectural guidance, business acumen in the industry (e.g., Employee Experience, Customer Service, Information Technology, etc.), along with deep product expertise, innovation, and knowledge capital to our customers and partners.
What you get to do in this role: Be a lead member of an overall engagement project team focused on delivering successful and substantive customer outcomes, focused on inter-connectivity between Workflow applications and a customer's technology landscape, while informing customer on governance best practicesInteract with senior leadership or even CXO roles to support discussions related to their implementation roadmap and change management best practices for implementing applications within a WorkflowSupport pre-sales activities like conducting sales presentations, leading solutioning/scoping discussions/workshops, estimating implementation engagement efforts in partnership with Services Account Executives, Solution Sales Executives/Consultants, Sales Account Executives, and Partner Sales OrganisationsEstablish mutually beneficial relationships with Workflow product owners and stakeholders, to promote awareness of Workflow Solutions capabilities and roadmapsPromote continuous improvement practices for delivery/engagement materials in partnership with related Customer & Partner Excellence TeamEnable and mentor other members of the ServiceNow delivery team and partner ecosystemUp to 50% travel annually, driven by customer needs and internal meetingsQualificationsTo be successful in this role you have: At least 12 years of consultation and/or configuration experience related to implementing complex, highly-capable, technologies – inclusive of integrations and portalsAt least 5 years of advisory consultation experience related to implementing across multiple ServiceNow Workflow solutionsVast experience with leading creator, integration, software/platform experienceDemonstrated ability to influence and consult senior leaders (identification of needs, providing options with pros, cons and risks) in an organisation, while also providing thought leadership to sponsors/stakeholders in solving business process and/or technical problemsCustomer-centric mentality, willing to go the extra mile for the customer, and will break down all barriers to ensure customer successInteracts well with both technical and non-technical customers, attains relevant technical and business requirements, analyses information, and designs comprehensive solutionsCapable of developing visually rich and professional conceptual design documents targeted to varying audiences of business and technical aptitudeExperience conducting solutions presentations and obtaining customer acceptance to solution designStrong capabilities in forging trust, engaging a remote or in-person audienceStrong aptitude toward communicating complex business and technical concepts using visualisation and modelling aids. Ability to conceptualise and design sophisticated wireframes, workflows, and diagramsA passion to continually study new technologies and functionality, as well as be involved in projects that push the capabilities of existing technologiesServiceNow Certifications (required or must achieve within the first 60 days):Certified System Administrator (CSA)Certified Application Developer (CAD)ITSM Certified Implementation Specialist (CIS)CSM Certified Implementation Specialist (CIS)Service Provider Implementer (CIS-SP)Core Platform micro-certifications (Mobile, Performance Analytics, UI Builder, ATF, Integration Hub, Virtual Agent, NLU, Flow Designer, Service Portal, CSDM)Desired ServiceNow Certifications (required or must achieve within the first 120 days):Certified Technical ArchitectNot sure if you meet every qualification? We still encourage you to apply We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate Additional InformationWe approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work.
Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ****** for assistance.
Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
#J-18808-Ljbffr
-
Principal Solution Architect
Vor 5 Tagen
Sydney, Österreich Pyramid Global Technologies VollzeitAbout the job Principal Solution ArchitectJob Description of Principal Solution Architect in Sydney: Responsibilities Building end-to-end solution architecture for Telco & Enterprise modernization projects incorporating solutions on RAN, Core, Orchestration, OSS, BSS, Cloud, and other telecommunications system components.Engage and establish an advisory...
-
Principal Solution Architect
Vor 5 Tagen
Sydney, Österreich Pyramid Global Technologies VollzeitAbout the job Principal Solution ArchitectJob Description of Principal Solution Architect in Sydney:ResponsibilitiesBuilding end-to-end solution architecture for Telco & Enterprise modernization projects incorporating solutions on RAN, Core, Orchestration, OSS, BSS, Cloud, and other telecommunications system components.Engage and establish an advisory...
-
.Net Solution Architect
vor 4 Wochen
Sydney, Österreich Clearcompany VollzeitLead transformative projects as a Solution Architect or step up from Principal Engineer. Shape architecture, drive innovation, enjoy flexibility / WFH.Step into a Game-Changing Opportunity:Are you ready to make a lasting impact on a high-stakes project with an industry-leading company? My client is seeking multiple dynamic Solution Architects to lead a...
-
Solution Architect
vor 1 Monat
Sydney, Österreich Alpha Plus Solution VollzeitAlpha Plus Solution (APS) is an innovative technology firm specializing in delivering advanced IT solutions and consulting services to the healthcare industry.Headquartered in Sydney, we are committed to driving transformation in healthcare through expertly designed software and seamless system integrations.Qualifications & experience Minimum of 7+ years in...
-
Sydney, Österreich Tideri Jobbörse VollzeitAbout the job Principal Solution Architect Job Description of Principal Solution Architect in Sydney: Responsibilities Building end-to-end solution architecture for Telco & Enterprise modernization projects incorporating solutions on RAN, Core, Orchestration, OSS, BSS, Cloud, and other telecommunications system components.Engage and establish an advisory...
-
Principal Salesforce Architect
vor 1 Woche
Sydney, Österreich Cognizant VollzeitSalesforce Principal Architect Are you a seasoned Salesforce expert looking to significantly impact a dynamic and innovative environment? Join Cognizant as a Salesforce Principal Architect and lead the charge in delivering world-class solutions for our clients.As a Salesforce Principal Architect, you will be responsible for engineering, architecting, and...
-
Principal Architect
vor 1 Tag
Sydney, Österreich Bae Systems VollzeitPrincipal Architect | NSW-Liverpool Street20-Dec-2024BAE/1835355EXTNSW-Liverpool StreetCategory: Information TechnologyPosition Type: Permanent - Full TimeApplication Close Date: 19-Jan-2025At BAE Systems AustraliaDo interesting work that MATTERSENJOY what you doGROW your careerBe YOUWe work in a thriving sector – one that puts us at the forefront of...
-
Principal Salesforce Architect
vor 2 Wochen
Sydney, Österreich Cognizant VollzeitSalesforce Principal ArchitectAre you a seasoned Salesforce expert looking to significantly impact a dynamic and innovative environment?Join Cognizant as a Salesforce Principal Architect and lead the charge in delivering world-class solutions for our clients.As a Salesforce Principal Architect, you will be responsible for engineering, architecting, and...
-
Principal Salesforce Architect
vor 2 Wochen
Sydney, Österreich Cognizant VollzeitSalesforce Principal ArchitectAre you a seasoned Salesforce expert looking to significantly impact a dynamic and innovative environment? Join Cognizant as a Salesforce Principal Architect and lead the charge in delivering world-class solutions for our clients.As a Salesforce Principal Architect, you will be responsible for engineering, architecting, and...
-
Principal Architect
Vor 3 Tagen
Sydney, Österreich Bae Systems VollzeitPrincipal Architect | NSW-Liverpool Street20-Dec-2024BAE/1835355EXTNSW-Liverpool StreetCategory: Information TechnologyPosition Type: Permanent - Full TimeApplication Close Date: 19-Jan-2025At BAE Systems AustraliaDo interesting work that MATTERSENJOY what you doGROW your careerBe YOUWe work in a thriving sector – one that puts us at the forefront of...
-
Principal Architect
Vor 3 Tagen
Sydney, Österreich Bae Systems VollzeitPrincipal Architect | NSW-Liverpool Street20-Dec-2024BAE/1835355EXTNSW-Liverpool StreetCategory: Information TechnologyPosition Type: Permanent - Full TimeApplication Close Date: 19-Jan-2025At BAE Systems Australia Do interesting work that MATTERSENJOY what you doGROW your careerBe YOUWe work in a thriving sector – one that puts us at the forefront of...
-
Principal Architect
vor 30 Minuten
Sydney, Österreich Bae Systems VollzeitPrincipal Architect | NSW-Liverpool Street20-Dec-2024BAE/1835355EXTNSW-Liverpool StreetCategory: Information TechnologyPosition Type: Permanent - Full TimeApplication Close Date: 19-Jan-2025At BAE Systems Australia Do interesting work that MATTERSENJOY what you doGROW your careerBe YOUWe work in a thriving sector – one that puts us at the forefront of...
-
Principal Solution Architect
vor 2 Wochen
Sydney, Österreich ServiceNo VollzeitJob Description This Platform Solution Architect is a functional and technical expert consulting with customers on implementing ServiceNow Workflow solutions based on best practices – all with the goal of accelerating and driving customer business outcomes.The role requires the person to be laser-focused on solving for the most relevant customer challenges...
-
Cognizant | Principal Salesforce Architect
vor 2 Wochen
Sydney, Österreich Tideri Jobbörse VollzeitSalesforce Principal Architect Are you a seasoned Salesforce expert looking to significantly impact a dynamic and innovative environment?Join Cognizant as a Salesforce Principal Architect and lead the charge in delivering world-class solutions for our clients. As a Salesforce Principal Architect, you will be responsible for engineering, architecting, and...
-
Sydney, Österreich Autodesk VollzeitPosition OverviewAs a Principal Solution Architect, you will be a technical subject matter expert with experience defining and integrating Autodesk technology-based solutions that create competitive advantage for companies in Architecture, Engineering, and Construction industries.You'll work with our customers' leadership teams to architect solutions with...
-
Solution Architect
Vor 4 Tagen
Sydney, Österreich Pyramid Global Technologies VollzeitJob Description for Solution Architect in Sydney Role: Solution ArchitectMinimum Requirements: Minimum 5 years applied experience in ITPractical experience in 1 or more OSS areas: Service Fulfilment, Service & Resource Inventory, Catalog driven Fulfilment, Discovery & Reconciliation, Service Order ManagementExperience in 4+ years in project...
-
Principal Solution Architect
vor 2 Wochen
Sydney, Österreich ServiceNo VollzeitCompany DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...
-
Principal Solution Architect
vor 2 Wochen
Sydney, Österreich ServiceNo VollzeitCompany DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...
-
Solution Architect
Vor 5 Tagen
Sydney, Österreich Pyramid Global Technologies VollzeitJob Description for Solution Architect in Sydney/Melbourne.10+ years As the Senior Solution Architect, your key purpose is to design and facilitate the delivery of architectural solutions to deliver new and enhanced business capabilities.Some of your key responsibilities include:Collaborating with the business stakeholders to refine and understand the...
-
Solution Architect
Vor 5 Tagen
Sydney, Österreich Pyramid Global Technologies VollzeitJob Description for Solution Architect in Sydney/Melbourne.10+ years As the Senior Solution Architect, your key purpose is to design and facilitate the delivery of architectural solutions to deliver new and enhanced business capabilities.Some of your key responsibilities include:Collaborating with the business stakeholders to refine and understand the...
