Systems Analyst
Vor 2 Tagen
Queensland Fire Department Status: Permanent Flexible Full-time
Classification: AO5
Salary: $101,172.10 - $109,781.37 per annum
Division: Strategy & Corporate Services
Region/Directorate: Information & Technology
Work Unit: Fire & Rescue IT Solutions
Location: Albion, 4010
Closing Date: Midnight 5 January 2025
Reference No: QLD_QFD_20331_24
Current Queensland Fire Department employees and volunteers must apply via their internal careers site About us The Queensland Fire Department (QFD) provides fire prevention, preparedness and response services to fire in the built and landscape environments, as well as scientific and specialist capabilities to Queensland communities.
The QFD provides a multi-hazard emergency response, including road crash rescue, bushfire, hazardous material, technical and vertical rescue, severe weather incidents, remote and swiftwater rescue, and provides a number of functions supporting community safety outcomes.
The department encompasses Queensland Fire and Rescue (QFR), Rural Fire Service Queensland (RFSQ), as well as the broader department which work together to pre-empt, prevent, mitigate and manage the consequences of fires and other emergencies on Queensland communities and support our large volunteer membership across the state.
The QFD is an organisation that is focused on reframing the department's relationship with Aboriginal and Torres Strait Islander peoples, communities, and organisations through the Path to Treaty, Closing the Gap and building our cultural capability.
Purpose of role The Fire and Rescue IT Solutions and Services are responsible for providing contemporary and innovative technology solutions and services to meet the operational needs of the fire and rescue capability.
The Community Safety Systems team is responsible for establishing, managing, and coordinating a variety of engagement activities across ICT processes, services, systems, and applications to ensure the delivery of high-quality ICT services and solutions for Community Safety and Rural Fire capabilities.
Reporting to the Solutions Delivery Manager, you will be a key member of the team, responsible for the effective and efficient support function for the day-to-day running of the departments operational and community safety systems, including the provision of help desk services, training, advice and continuous improvement recommendations to support state and regional staff to meet organisational objectives.
The Systems Analyst will also be responsible for the planning and scheduling, development, management, configuration, and support of applications.
Key requirements Highly desirable requirements Have experience in database administration and/or possess high level computer skills and an understanding of database design and development.
Experience or understanding in Structured Query Language (SQL) for Oracle and Microsoft SQL Server databases.
Your key accountabilities Your part in the ongoing success of our department, in supporting frontline services will see you responsible for a variety of work, including, but not limited to:
Provide relevant information, statistics and reports to assist in the business planning processes for branch initiatives and support sustainability of the systems.
Manage the provision of programming and analytical support, including the development of present and future strategic information systems and the interface/alignment between the departments systems.
Provide Tier 2 support of systems modules and assist in the day to day running of the helpdesk functions for all applications used by internal and external clients.
Oversee the process for conducting research for the purposes of developing and/or acquiring suitable data, database administrative tools for auditing, cleaning, transformation and manipulation of data.
Analyse data and provide reports, including creation of ad hoc reports as required and the development of recurrent reporting tools where there is an identified need.
Manage the overall change control process, including liaising with management, users and programmers on issues, upcoming changes and/or requirements to ensure system performance and user confidence.
Assist with project initiatives, system and integration testing, including prioritisation and development processes for system enhancements and bug fixes, ensuring appropriate documentation is developed.
Ensure tasks are managed in a user-focused manner within defined service levels, including undertaking problem solving and fault finding of issues to meet functional and organisational requirements.
Capabilities To determine your suitability for the role, you will be assessed on the following Leadership Competencies for Queensland behavioural profiles that link to the "key accountabilities" for this role:Leadership Competency Stream – Individual Contributor (leading self)Vision Leads strategically Leads change in complex environments Results Builds enduring relationships Drives accountability and outcomes Accountability Fosters healthy and inclusive workplaces Demonstrates sound governance Once you join us we will want you to exemplify the QFD shared values of:
Respect Integrity Trust Courage Loyalty To find out more about the behaviours and competencies required for this role, visit Leadership competencies for Queensland | For government | Queensland Government
Want more information?
Please contact Melanie Gregson, Manager on phone 07 3635 1*** or email ******.
You can also visit our website to find out more information about joining our team.
How to apply Please refer to the QFD Public Service Application Guide (All PS Classifications/Streams and Senior Officer) for information on how to apply for this role and contact us to discuss any reasonable adjustments if required.
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