Bhc Creating Liveable Communities | Housing Manager
Vor 2 Tagen
Housing Manager (Property Manager) – Mon-Fri & flexible work options Competitive + NFP salary packaging + extra leave
BHC Creating Liveable Communities is an independent, not-for-profit property developer, owner and manager of affordable and community housing.
BHC's Vision is "Creating homes, empowering lives, enabling transformation" and Mission "to deliver our Vision by building and maintaining quality affordable homes for people in need and engaging with and supporting people to sustain their tenancies".
A permanent opportunity presents for an experienced Housing Manager (Property Manager) with a strong background in the management of rental housing, including households with complex needs such as those living with a disability.
With strong growth plans for developing more affordable rental stock, the role offers an opportunity to join the Company at a very exciting time as we work to deliver on our two strategic goals of 'Growing the supply of affordable housing ' and 'Supporting residents and communities to thrive '.
Our head office is located at 333 Ann Street in the CBD by Central Station, with the majority of BHC's portfolio located in the inner city and Brisbane suburban locations.
As a modern organisation, we offer staff the option to combine working from head office with working from home/site offices with a proportion of the week spent in the field.
Given the nature of the role, please note that this position is primarily office and site-based, with the option to WFH around 1 day per week if desired after training, and with other flexible work options on offer.
For a full Position Description with more information, please visit the Careers section of our website.
More about the Role & Our Team
Part of a team of 11 Housing Managers and led by 3 Tenancy Services Managers, you will be responsible for the day-to-day property management and delivery of effective tenancy management practices for BHC managed properties.
Most of our properties range from 3-bedroom through to studios and boarding rooms.
What sets our Housing Managers apart is their community-minded focus and commitment to working with tenants to ensure that both BHC and our tenants benefit from a long-term tenancy through ensuring that tenancies are sustainable, well-managed and compliant with all relevant regulations and requirements.
As a Housing Manager, your role can include a combination of overseeing a diverse portfolio of properties, working within our Client Services Hub answering inbound tenancy enquiries from our residents, and opportunities to participate in project work of interest to you.
You won't report to multiple owners, and you can be assured that we are serious about the long-term investment in maintaining the standard of our properties.
We strive to balance providing a home for and potentially improving the wellbeing of lower income and vulnerable people, with the commerciality of working in a professional and sustainable business environment.
As a BHC Housing Manager, you will be working within a broader BHC team that includes a focused Resident and Communities Team, Facilities Management Team, Income Based Rents Team, Planning & Training Manager (P&TM) and NRAS Compliance Coordinator (where required), and Client Service/Allocations team members.
Why join our team?
At BHC, there is a strong focus on a good working culture (including work-life balance, flexible work options) with many staff having worked in the organisation long-term.
As a mission-based organisation that provides housing for people on lower incomes, values-based people tend to be drawn to working with BHC.
There are plenty of professional development opportunities (formal and informal), and a strong history of internal promotions and movement across teams.
All staff have access to an individual professional development budget of $2,000 every two years.
Longevity of tenure is for the same reason staff are attracted to the organisation – because they enjoy making a difference and are given autonomy and ownership.
Staff also have access to generous salary packaging benefits to increase take-home pay including $15,900 of your salary tax-free every year, plus $2,650 tax-free that can be put towards holiday accommodation or meals/entertainment, and novated leasing options.
Discounts at major retailers on groceries, fuel, technology and phone bills to fashion, restaurants and entertainment is also available through our Flare Benefits program to help you save every day with well-known brands.
Your wellbeing matters to us.
You will receive access to a paid 'wellbeing day' off each quarter per year to relax, rebalance and focus on your health and wellbeing; an ex-gratia paid day over Christmas, flexible work arrangements, fortnightly massages and reflexology, social events during work hours, proactive mental health support (including workshops, an EAP program for staff and their families), and a market-leading parental leave policy for both parents offering up to 14 weeks' full pay in addition to government paid parental leave.
Access to pro-rata long service leave is available after 7 years, that is portable within the community services sector.
The office environment is modern with a culture that reflects our core values of making a difference, working with integrity, supporting each other, working safely, our differences, being accountable and delivering quality, and celebrating achievements.
About You
You will be a responsive and experienced Housing Manager (Property Manager), skilled in balancing the needs of your tenants with business sustainability (e.g.
arrears management, vacancy days).
While your experience with all aspects of property management is important, you will also be able to demonstrate:
Excellent interpersonal skills, with the ability to effectively and sensitively communicate with a diverse range of client groups face to face, by telephone and in writing.
Capacity to work with clients with complex needs.
Confidence with the use of computers and proven ability to learn new software packages.
Sound organisational skills with the ability to work to deadlines and manage multiple demands.
The ability to effectively balance a community-minded outlook and the 'bigger picture' by assisting tenants to sustain their tenancies.
The personal maturity necessary to work within the affordable housing industry, including strong emotional resilience and the desire to act as a positive role model.
Possessing and maintaining a current drivers' license is required as access to company vehicles is available.
Skills around property inspections (considered favourably).
To apply
Please apply including your resume and cover letter detailing how you meet the position requirements (even if you meet most but not all, we still would love to hear from you).
Please note a national police check (arranged and paid for by BHC) will be required.
We are a 2024 Circle Back Initiative Employer and commit to respond to every applicant.
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