Night Manager

vor 2 Monaten

Central Coast, Österreich Tideri Jobbörse Vollzeit

Front Office & Guest Services (Hospitality & Tourism)
Set in the heart of the adrenaline seeking capital of New Zealand, LyLo Queenstown is a unique accommodation provider surrounded by soaring mountains and funky POD style accommodation.

We are looking for a night owl who wants to make the most of their days.
Are you an experienced Night Manager wanting to take the next leap in your tourism career?
Come join the LyLo crew.
As a key member of the front office team, you will be the Manager on Duty and responsible for the safety and security of our guests and property overnight.
Customer service is your middle name, answering their queries or providing them outstanding service with a smile

Responsibilities: In the absence of Executive Management, the Night Duty Manager will have the following responsibilities: Oversee and co-ordinate operational activities of all departments while maintaining the established standards of service.
Ensure the health and safety of all guests, visitors, and employees.
Guarantee the running of the hotel in accordance with hotel policies, procedures, guidelines, and manuals to ensure compliance, safety, and profitability.
Handle, record, and report all incidents which have occurred in the hotel, affecting employees, third parties, or requiring evacuation.
Handle, record, and report all guest comments and complaints with tact, diplomacy, urgency, and a genuine sense of caring at all times.
Benefits & Perks: LyLo is part of EVT, a proudly Australian-owned company with over 100 years' experience in hospitality, entertainment, and leisure in Australia & New Zealand.

Incredible team member discounts from your first day on-the-job.
30% off stays at EVT hotels – Rydges, QT, Atura, LyLo, and more.
$2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts, and more.
Awesome winter and summer savings and discounts at Thredbo.
Rapid career growth opportunities through our EVT network.
Local community involvement, volunteering, and charitable giving.
Australia and NZ's largest and most diverse experiences company.
If you're interested in keeping up to date with all available positions at EVT, including our cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts here .

Application Questions: Your application will include the following questions:
How many years' experience do you have as a Night Manager?
Which of the following statements best describes your right to work in New Zealand?
Have you worked in a role which requires a sound understanding of OH&S/WHS?
Do you have customer service experience?
How many years' experience do you have as a Night Duty Manager?
Note: Don't provide your bank or credit card details when applying for jobs.

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