Airtree Ventures Pty | Service Operations Manager
Vor 4 Tagen
Whether you're working from home or on your way to the office, chances are you're probably reading this because you're seeking a new adventure, or you're up for a new challenge.
GROW Inc might just be that for youSo, who is GROW Inc?Founded in 2016, we're the Australian FinTech success story you probably haven't heard about.
We're solving big problems in the Superannuation and Managed Funds industry.
The administration platforms (the software that tracks everything to do with your super) are built on things you or your parents would recognise from the glory days of 90's computing.How are we doing it?We're solving this by disrupting the wealth management industry with DLTA, our platform built on Distributed Ledger Technology which improves the financial wellbeing of Australians.
We're making Super more timely and information more accessible whilst enabling wealth management companies to offer more cost effective solutions.We're rebels with a cause.
We're authentic, diverse, and embrace our differences as we continue to put a dent in the universe.
We know diversity of thought helps us to build better solutions for our customers which is why we encourage the entire GROW team to bring their whole selves to work each and every day.Job DescriptionAs we continue our high growth trajectory, we are seeking an accomplished leader in Service Management to lead our drive towards enhanced efficiency and excellence in all aspects of our Operational delivery.
This role will support our Operations teams and clients by ensuring stability of our Production Systems, acting on issues quickly and effectively and ensuring the smooth operation of software applications and systems in a live environment.As well as this you will also be looking at enhancing the streamlining of systems and best practice tools to support both IT Operations in their day to day delivery, reducing costs of IT spend.
We are looking for a seasoned professional to work together with both Product and Technology, Operations and Clients to ensure all agreed SLA's are managed and communicated, optimising the collaboration with the broader GROW organisation.
Key responsibilities include:System Availability and Uptime and SecurityIncident resolutionIT Asset ManagementPromote and support best practicesFacilitate CommunicationsManagement of the Service Desk and IT Operation functionsQualificationsTertiary education in information technology, information management, business management or related fieldStrong leadership skills, must have prior experience managing and leading teamsExperience leading the delivery of a customer focused IT Service Operations function within a matrix organisationExperience implementing and continuously maturing a service management framework and processes at an enterprise level within a matrix organisationAdaptability, able to embrace change and effectively respond to evolving project requirements and prioritiesIncident Management experience, familiar with various IT Ops tactics such as Blameless Post Mortem, '5 Why' problem solving techniques, and SMART action plan setting methods.Proven hands-on experience in a production support role, with a focus on system administration or cloud infrastructure (e.g., AWS, or Google platform).Previous hands-on experience with any monitoring and alerting tools such as ElasticSearch, Cloudwatch, Sentry, Dynatrace, Sumologic etc.Experience Creating and managing API SLA dashboards to track and report on service levels availability and performance.Prior experience integrating alerting systems with various messaging platforms such as Slack, Microsoft Teams, Email would be ideal.Experience in developing strategies to improve customer experience, drive operational efficiencies, improve processes and generally adopt a spirit of continuous improvementExcellent problem-solving and troubleshooting skills with a good understanding of the OSI model.We value diversity of thought and believe that everyone has the ability to make a difference here at GROW.
We understand that you may not meet every requirement requested, however if you're inspired by our mission and feel that you'd be a great fit for our team then we'd still love to hear from you.Additional InformationWhy you'll love working at GROWBirthday Leave - Take an extra day off per year on your birthdayWeekly Pay Cycle - No more waiting for PayDayHybrid Work Arrangement - We have a true hybrid arrangementExciting Discounts - Think movie tickets, gift cards & even electronicsLooking for a job can be stressful, and we don't want you agonising over the wording of your cover letter, so don't include one.
Just make sure your CV is well-written and detailed enough so we can get a better idea of the type of person you are.
Even if you don't meet every single requirement, but you feel inspired to join our mission, we encourage you to send in your application.
You never know, you could be the perfect person to join our teamWe are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.#J-18808-Ljbffr
-
Central Coast, Österreich Tideri Jobbörse VollzeitWhether you're working from home or on your way to the office, chances are you're probably reading this because you're seeking a new adventure, or you're up for a new challenge.GROW Inc might just be that for you!So, who is GROW Inc?Founded in 2016, we're the Australian FinTech success story you probably haven't heard about.We're solving big problems in the...
-
Airtree Ventures Pty | Strategy
Vor 4 Tagen
Central Coast, Österreich Tideri Jobbörse VollzeitStrategy & Operations Program Manager Australia | Remote We are seeking a driven and dynamic Strategy & Operations Program Manager to lead cross-functional initiatives, oversee complex programs, and align strategic objectives with organizational goals.This role is pivotal in driving operational excellence and enabling high-impact business outcomes.Key...
-
Airtree Ventures Pty | Compliance
Vor 4 Tagen
Central Coast, Österreich Buscojobs VollzeitBrighter TogetherOur mission is to make sustainability affordable and accessible for everyone.By offering financial solutions to homeowners, we're making renewable energy and home improvements more accessible to the everyday Aussie.Our founder and CEO, Katherine McConnell, has been awarded Telstra Business Woman of the Year in 2020 as well as winning the...
-
Airtree Ventures Pty | Compliance
Vor 4 Tagen
Central Coast, Österreich Buscojobs VollzeitBrighter Together Our mission is to make sustainability affordable and accessible for everyone.By offering financial solutions to homeowners, we're making renewable energy and home improvements more accessible to the everyday Aussie.Our founder and CEO, Katherine McConnell, has been awarded Telstra Business Woman of the Year in 2020 as well as winning the...
-
Airtree Ventures Pty | Senior Esg Advisors
Vor 4 Tagen
Central Coast, Österreich Tideri Jobbörse VollzeitAbout the Job We're looking for our next sales superstars!Hybrid Role: Sydney/Melbourne/Sunshine Coast preferred Welcome to Fair Supply!We're a fast-moving, female-founded startup solving global problems by mixing deep subject matter expertise with data, design & technology.As a small but growing team of specialists, we care deeply about our craft, and using...
-
Software Engineer
Vor 4 Tagen
Central Coast, Österreich Airtree Ventures Pty VollzeitGet excited - here's a Video (7 mins) on ProcurePro & why we're hiring for this role.Watch here.Please note: We want to hear from direct applicants.Applications from recruitment agencies will not be considered.About ProcureProMission: To save 1 BILLION construction administration hours.What we do: Our market leading technology helps major builders contract...
-
Airtree Ventures Pty | Retail Associate
Vor 4 Tagen
Central Coast, Österreich Tideri Jobbörse VollzeitAt Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs).Zoomo offers the world's leading platform for commercial use e-bikes.We operate across the USA, UK, Europe, Canada and Australia.In 4 years, Zoomo has helped transition millions of urban miles to light electric vehicles, built a team of over 300 world-class engineers,...
-
Airtree Ventures Pty | Contracts Manager
Vor 4 Tagen
Central Coast, Österreich Buscojobs VollzeitCompany DescriptionJob DescriptionJoin the team redefining how the world experiences design.Thanks for stopping by.We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.Where and how you can workThis role will be based in Austin, TX with the team visiting the office roughly...
-
Central Coast, Österreich Buscojobs VollzeitJob DescriptionJoin the team redefining how the world experiences design. Thanks for stopping by.We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.Where and how you can work Our flagship office is in Sydney, Australia, but we've made our way from down under, to hubs in...
-
Central Coast, Österreich Tideri Jobbörse VollzeitThe Opportunity : Gridsight is a rapidly growing Grid / CleanTech startup that is accelerating global electrification and decarbonisation.Our AI-powered software generates insights that ensure electrical utilities maximise reliability, optimise operations, and integrate renewable energy sources seamlessly into the grid.Having recently raised our Series A...
-
Central Coast, Österreich Buscojobs VollzeitJob DescriptionJoin the team redefining how the world experiences design.Thanks for stopping by.We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.Where and how you can workOur flagship office is in Sydney, Australia, but we've made our way from down under, to hubs in...
-
Central Coast, Österreich Buscojobs VollzeitDogs, cats, budgies and everything in between - pets deserve the world.They make us want to be better humans.That's why we've made it our mission to build the most engaged and passionate community of pets and pet parents across the world.And we're looking for talented team mates who can help us do it.Founded in Sydney, our team of 500+ pet obsessives span...
-
Airtree Ventures Pty | Product Manager
Vor 4 Tagen
Central Coast, Österreich Tideri Jobbörse VollzeitOur mission and where you fit in At Employment Hero, we're an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.Since our inception in 2014, we've had some pretty impressive growth (100% YoY), reached unicorn status in 2022, and now serve 300,000 businesses globally, with 2 million+ users on the platform.We have...
-
Airtree Ventures Pty | Project Coordinator
Vor 4 Tagen
Central Coast, Österreich Buscojobs VollzeitCompany DescriptionWhether you're working from home or on your way to the office, chances are you're probably reading this because you're seeking a new adventure, or you're up for a new challenge.GROW Inc might just be that for you!So, who is GROW Inc?Founded in 2016, we're the Australian FinTech success story you probably haven't heard about.We're solving...
-
Airtree Ventures Pty | Project Coordinator
Vor 4 Tagen
Central Coast, Österreich Buscojobs VollzeitCompany Description Whether you're working from home or on your way to the office, chances are you're probably reading this because you're seeking a new adventure, or you're up for a new challenge.GROW Inc might just be that for you!So, who is GROW Inc? Founded in 2016, we're the Australian FinTech success story you probably haven't heard about.We're solving...
-
Airtree Ventures Pty | Data Integrity Officer
Vor 4 Tagen
Central Coast, Österreich Buscojobs VollzeitCompany DescriptionWhether you're working from home or on your way to the office, chances are you're probably reading this because you're seeking a new adventure or you're up for a new challenge.GROW Inc might just be that for you!So, who is GROW Inc?Founded in 2016, we're the Australian FinTech success story you probably haven't heard about.We're solving...
-
Central Coast, Österreich Buscojobs VollzeitAt Prospa, we exist to unleash the potential of every small business.We are building the future of small business and simplifying cashflow by building a leading platform that helps customers make payments, fund growth and reduce admin.The roleThe Business Development Manager, reporting to the National Sales Manager, will play a crucial role in the Sales &...
-
Central Coast, Österreich Buscojobs VollzeitAt Prospa, we exist to unleash the potential of every small business.We are building the future of small business and simplifying cashflow by building a leading platform that helps customers make payments, fund growth and reduce admin.The role The Business Development Manager, reporting to the National Sales Manager, will play a crucial role in the Sales &...
-
Central Coast, Österreich Tideri Jobbörse VollzeitJob Description Join the team redefining how the world experiences design.Thanks for stopping by.We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.Where and how you can work Our flagship office is in Sydney, Australia, but we've made our way from down under, to hubs in...
-
Airtree Ventures Pty | Technical Account Manager
Vor 7 Tagen
Central Coast, Österreich Buscojobs VollzeitWe build tools to help the best software teams stay happy and productive.We've rethought how CI / CD should work and have built a platform that is fast, reliable, secure, and is able to scale to the needs of the most demanding high-growth tech companies including Shopify, Pinterest, Wayfair, Cruise, PagerDuty, Culture Amp, and Canva.About the RoleBuildkite...
