Ringcentral | Resource Planner
Vor 3 Tagen
Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral).
It's not everyday that you consider starting a new career.
We're Acquire BPO, and we're happy that someone as talented as you is considering this role.
First, a little about our client: RingCentral is a $2 Billion+ annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies.
They invest more than $250 million annually to ensure their AI-enabled technology and platforms meet or exceed the needs of customers.
This is where you and your skills come in.
We're currently looking for a Resource Planner.
The Resource Planner will provide optimal workforce planning for various contact channels and ensure flawless delivery of customer service.
Responsibilities: Planning and Scheduling: Complete all scheduling requirements including creating and optimizing business rules and policies.
Administer and maintain workforce planning systems.
Accurately forecast, create schedules and adjust staffing based on real time data.Analytics and Reporting: Analyze real-time data and raise anomalies to minimize customer impact, while assisting in short-term forecasting and scheduling.Forecasting: Utilize data-driven analysis to make recommendations for workforce management strategies, improve customer experience and control labor costs.Collaboration and Communication: Conduct outlook meetings with stakeholders and provide insights and recommendations for decision making.
Partner with stakeholders to transition new projects and campaigns seamlessly.Process Improvement: Support the monthly business review planning cycle to continually transform and improve the workforce and operating model.To succeed in this role you must have the following: 2+ years' experience as a roster coordinator or workforce planner, BPO or contact center preferred.Desired Qualifications: Workforce Capacity Planning and Forecasting skills: Experience in a similar role with proven experience with forecasting, scheduling, analysis, and interpretation of Contact Centre data trends.Analytical and Problem-solving skills: Proven ability to collect, process and critically interpret data from a variety of sources.Presentation skills: Proven ability to present information in a format to successfully influence outcomes.Collaboration and Communication Skills: Strong communication skills with the ability to build and manage relationships both externally and internally.Integrity: High degree of confidentiality to manage sensitive and privileged information.Willing to work on night shift, shifting schedules and holidays.Willing to work on hybrid setup (10-11 days in office per month, Cubao or Ortigas).What we offer: Comprehensive HMO package (medical and dental).Paid time off and paid sick leave.Quarterly Performance Bonus.Employee Assistance and Wellness Programs.About RingCentral / Acquire BPO: RingCentral, Inc. is a US-based company engaged as a global provider of cloud-unified communications and collaboration solutions.
Acquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in 16 locations across the Philippines, Australia, the Dominican Republic, and the US.
Acquire BPO is an equal-opportunity employer that truly values diversity.
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
By completing your application for this role, you: Agreed that the information collected through this site will only be processed with your prior consent and for the purpose of facilitating your employment opportunities.
#J-18808-Ljbffr
-
Ringcentral | Resource Planner
vor 2 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitSay hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral).It's not everyday that you consider starting a new career.We're Acquire BPO, and we're happy that someone as talented as you is considering this role.First, a little about our client: RingCentral is a $2 Billion+ annual revenue...
-
Ringcentral | Senior Data Analyst | Australia
vor 1 Monat
Central Coast, Österreich Tideri Jobbörse VollzeitRingCentral, Inc. is a US-based company engaged as a global provider of cloud unified communications and collaboration solutions.It is being serviced in the Philippines by its offshore partner Acquire Asia Pacific Philippines, Inc. Acquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in 16 locations...
-
Boom Logistics Limited | Allocator
vor 2 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitMining - Operations (Mining, Resources & Energy) Full time Add expected salary to your profile for insights About Boom Logistics Ltd:Boom Logistics Ltd is a leading Australian provider of lifting, rigging, and transport services, specialising in safe, efficient, and reliable solutions across industries such as construction, mining, energy, and...
-
Buscojobs | Mineral Resources Limited | Shutdown Planner
vor 5 Stunden
Central Coast, Österreich Tideri Jobbörse VollzeitMinRes can offer you!MinRes is an industry leader, globally recognised for our progressive mining, processing, and transport solutions.Centering our operations around the well-being and advancement of our team, we've created a work environment that is both inclusive and growth-promoting.ASX 200 Company - A dynamic global leader with cutting edge innovation...
-
Project Planner
vor 1 Woche
Central Coast, Österreich Ugl Pty Limited VollzeitJob Description - Project Planner (262280)Project Planner - 262280UGL's Telecommunications business is a trusted provider of construction and maintenance services to Telco providers nationally.Building on our strong reputation of delivering fibre and wireless infrastructure and customer connections we are poised for significant growth.Our future is exciting,...
-
Estate Planner
vor 2 Monaten
Central Coast, Österreich Tideri Jobbörse VollzeitAccredited courses from leading Australian universities, TAFEs and colleges Definition of an Estate Planner An Estate Planner plays a vital role in helping individuals and families navigate the complexities of managing their assets and planning for the future.This career is centred around providing expert advice on how to structure and distribute wealth,...
-
Production Planner
vor 3 Monaten
Central Coast, Österreich Tideri Jobbörse VollzeitProduction Planner (Pressure Vessel Division) Full-time Seek Job Category: Manufacturing Transport & Logistics Thornton Engineering is a family-owned company established in 1975, specialising in the design and fabrication of high-quality steel products for major projects across various industries in Australia.We provide a supportive and collaborative working...
-
Project Planner
vor 1 Monat
Central Coast, Österreich Buscojobs VollzeitWe have an exciting new opportunity at PCE for a Project Planner to work as part of our Preconstruction team.The Project Planner will be responsible for all aspects of PCE planning activity across the PCE business.Contract: Permanent, Full timeLocation: HybridReports to: PreconstructionCompetitive remuneration package including 25 days annual leave plus bank...
-
Project Planner
vor 2 Monaten
Central Coast, Österreich Buscojobs VollzeitWe have an exciting new opportunity at PCE for a Project Planner to work as part of our Preconstruction team.The Project Planner will be responsible for all aspects of PCE planning activity across the PCE business.Contract: Permanent, Full timeLocation: HybridReports to: PreconstructionCompetitive remuneration package including 25 days annual leave plus bank...
-
P6 Planner
vor 1 Monat
Central Coast, Österreich Buscojobs VollzeitThis job offer is not available in your country.About usAbergeldie is a locally owned contractor with 30 years' industry experience in Australia and New Zealand.We design and deliver projects in the Water, Bridges, Transport, Underground, Energy and Remediation industry sectors.Projects include dams, bridges, tunnels, water and wastewater treatment process...
-
Project Planner
vor 1 Monat
Central Coast, Österreich Tideri Jobbörse VollzeitWe have an exciting new opportunity at PCE for a Project Planner to work as part of our Preconstruction team.The Project Planner will be responsible for all aspects of PCE planning activity across the PCE business.Contract: Permanent, Full time Location: Hybrid Reports to: Preconstruction Competitive remuneration package including 25 days annual leave plus...
-
Maintenance Planner
vor 1 Monat
Central Coast, Österreich Tideri Jobbörse VollzeitChaleen Botha Pty Ltd t/a Chaleen Botha Recruiter – Kurrajong Heights NSW Job Type: Permanent position | Full time position Job DescriptionJONES BROS FAMILY FARM Pty Ltd MAINTENANCE PLANNER Kurrajong Heights, New South Wales 2758 SALARY $73K - $83K pa FULL-TIME About Us: Jones Bros. Family Farm is a leading producer of high-quality eggs.We are dedicated to...
-
Maintenance Planner- Mobile Plant
vor 1 Monat
Central Coast, Österreich Buscojobs VollzeitThis job offer is not available in your country.Christmas Island, Port Hedland, Karratha & Pilbara WAMining - Engineering & Maintenance (Mining, Resources & Energy)Full timeA subsidiary of Phosphate Resources Limited, which employs approximately 200 people across its businesses on the Island.We are the major employer on the Island and the Island's history...
-
Project Planner
vor 1 Woche
Central Coast, Österreich Ugl Pty Limited VollzeitJob Description - Project Planner (262280)UGL's Telecommunications business is a trusted provider of construction and maintenance services to Telco providers nationally.Building on our strong reputation of delivering fibre and wireless infrastructure and customer connections we are poised for significant growth.Our future is exciting, and we want you to be a...
-
Project Planner
vor 2 Wochen
Central Coast, Österreich Ugl Pty Limited VollzeitJob Description - Project Planner (262280)UGL's Telecommunications business is a trusted provider of construction and maintenance services to Telco providers nationally.Building on our strong reputation of delivering fibre and wireless infrastructure and customer connections we are poised for significant growth.Our future is exciting, and we want you to be a...
-
Buscojobs | Senior Planner
Vor 3 Tagen
Central Coast, Österreich Tideri Jobbörse VollzeitCompany Description Are you interested in working on some of the world's most exciting projects, with some of the world's leading businesses?At Turner & Townsend we're passionate about making the difference.That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous...
-
Study Select | Estate Planner
Vor 3 Tagen
Central Coast, Österreich Buscojobs VollzeitAccredited courses from leading Australian universities, TAFEs and collegesDefinition of an Estate Planner An Estate Planner plays a vital role in helping individuals and families navigate the complexities of managing their assets and planning for the future.This career is centred around providing expert advice on how to structure and distribute wealth,...
-
Central Coast, Österreich Tideri Jobbörse VollzeitResource Materials Planning and Purchasing Production, Planning & Scheduling (Manufacturing, Transport & Logistics) Full time Elphinstone Pty Ltd is a leading manufacturer of quality products for the global underground and surface mining industries.In addition, Elphinstone provides manufacturing and engineering services in the defence, transport and...
-
Buscojobs | Senior Planner
vor 1 Monat
Central Coast, Österreich Tideri Jobbörse VollzeitThis job offer is not available in your country.Department: Energy and Natural Resources Company Description Are you interested in working on some of the world's most exciting projects, with some of the world's leading businesses?At Turner & Townsend we're passionate about making the difference.That means delivering better outcomes for our clients, helping...
-
Maintenance Planner
vor 2 Monaten
Central Coast, Österreich Tideri Jobbörse VollzeitMining - Engineering & Maintenance (Mining, Resources & Energy) Our client, a well-known provider of specialised shutdown support across Australia, is looking for several experienced Maintenance Planners / Schedulers to join their team.This role is ideal for candidates with a background in managing fixed plant maintenance projects from planning to...
