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Specialist Clinics Administrator
vor 2 Wochen
Contact: ****** - Administration Manager Blake Patterson
Reference: 2434
Occupation: Administration/Secretarial
Salary Range: $29 - $33
Austin Health is the major provider of tertiary health services, health professional education, and research across three campuses in the north-east of Melbourne and state-wide.
We have a highly engaged, diverse, and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.
About the Specialist Clinics Division: Specialist Clinics is part of the Access, Critical Care, Imaging & Ambulatory Services Division.
Specialist Clinics at Austin provides planned non-admitted services that require the focus of acute hospital services/specialists to ensure the best outcome for a patient.
These services are an important interface in the health system between tertiary hospital services and primary care services.
Currently, Specialist Clinics provide over 317,000 attendances per annum, making it one of the largest services in the state and the largest service provider at Austin Health.
We provide access to:
Medical, Nursing, and Allied Health professionals for assessment, diagnosis, and treatment in an outpatient setting.Ongoing specialist management of chronic and complex conditions in collaboration with community providers pre-and post-hospital care, related diagnostic services such as pathology and imaging, teaching, training, and research opportunities.Patients are referred to Specialist Clinics by general practitioners (GPs), specialists, other community-based healthcare providers, as well as clinicians from within areas of Austin Health.
Specialist Clinics is on a journey of innovation, recently implementing digital reform and continuous improvement projects aimed at improving efficiency across all areas of the business to enhance our consumer experience.
About the role The Specialist Clinics Administrator role is to provide professional, efficient, and patient-centred care to administration functions within Austin Health Specialist Clinics Division to enhance patient access and service delivery.
This role is ongoing, with full-time and part-time options available.
The Specialist Clinics Administrator works as part of a supportive team, meeting the accountability requirements for the Department of Health (DoH) reporting Medicare legislation.
The role is central in participating in Divisional initiatives to enhance patient care and meet Divisional and organisational key performance indicators.
The Specialist Clinics Administrator works across a number of areas within the department including referral registration, clinic administration, call centre, and billing.
About you We are looking for a driven and enthusiastic individual who has previously worked in health and has:
A patient-centred approach to service delivery.The ability to use initiative and work autonomously, as well as in a team.The ability to problem-solve in a variety of complex situations.Excellent computer skills and a willingness to learn new applications.Experience working in a high-volume environment.Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day.
Our people also receive a variety of rewarding benefits, including:
Greater take-home pay through generous salary packaging.A suite of wellness initiatives designed to support you, including discounts on fitness memberships and health insurance, and a comprehensive wellbeing program.Mentoring and career development opportunities.Onsite childcare, easy access via public transport, car parking, and end-of-journey facilities for cyclists.Work with us We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People.
We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities.
We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+, and people of all ages and cultures.
If you feel this role is right for you, we encourage your early application.
Applications will be reviewed as they are received, and interviews may take place prior to the closing date.
This means we reserve the right to close a job ad prior to the advertised closing date.
All appointments are made subject to a satisfactory National Police Check and, if required, a Working With Children Check.
If you require any reasonable adjustments to the recruitment process or have questions about this opportunity, you are welcome to reach out to the hiring manager: Blake Patterson, Administration Manager.
Application closing date: Friday 17 January 2025 To apply for this role, you will be redirected to the Austin Health job application system.
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