Associate Communication Services Engineer
vor 3 Wochen
Associate Communication Services Engineer Apply locations: Support Office WA, Support Office VIC
Time type: Full time
Posted on: Posted Yesterday
Time left to apply: End Date: November 29, 2024 (29 days left to apply)
Job requisition id: R043443
At Bunnings, you'll make a positive difference to our business and beyond.
Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry.
Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.
By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference – to our customers and the communities where we live and work.
We are seeking an experienced Associate Communication Services Engineer to join our Technology team.
About the Role
As the Associate Communication Services Engineer , you will be part of a team of engineers responsible for providing technical guidance, contributing to strategic direction, and offering technical leadership and designs.
Your role will ensure the high availability, stability, scalability, and security of our solutions.
You will support, administer, and maintain telephony, contact centre, push-to-talk, and communications infrastructure.
This includes architectural input and review, design, build and installation, monitoring, optimisation, and hardware and software management.
In addition, you will:
Contribute to and drive technology strategies and roadmaps, setting of standards and procedures, ensuring they are documented, communicated and adhered to.
Foster knowledge transfer and innovation.
Engage in solution design and providing technical and architectural guidance and review.
Contribute to capacity planning and solution lifecycle management.
Undertake on-call responsibilities and be available to work out of hours on project/maintenance activities as required.
About You
Joining a collaborative and dynamic team, you will be an innate problem solver with a strategic, innovative, and outcome-driven mindset.
You will be able to take the lead in critical issue resolution when required.
As a team player with a positive attitude, you will have excellent organisation, time management, project management, change management, stakeholder management, and communication skills.
You will also have:
1 - 3 years hands-on work experience in communication technology administration.
Proven knowledge in project and support work in large network environments.
Experience with Mitel (or other phone systems/PABX technology).
Experience with RingCentral (cloud-based telephony platform).
Experience with Nice InContact CXOne (or other contact centre platforms).
Cisco Certification (CCNA or better) desirable.
Familiarity with SIP protocol.
We're here to support you.
Bunnings strives to ensure everyone is treated fairly and our team are committed to supporting you at any stage of your recruitment journey.
Be sure to let us know if you require an adjustment and we can provide the most appropriate support for you.
Contact us at and a member of the team will be in touch.
You'll be part of a workplace where you'll feel like you belong.
There's so much on offer when you're part of our Bunnings team with benefits including:
Our flexible and informal work environment which helps bring balance between work and home.
Team discount at Bunnings, OnePass and with other Wesfarmers retailers including Kmart, Target, Officeworks and Catch.
Discounts from corporate partners (such as private health insurance, gyms, car rental) and cost price food and drinks at our Bunnings café.
12 weeks paid parental leave, regardless of gender, annual flu vaccinations and health checks.
The opportunity to create a real difference in your local community and environment.
Join us and experience Bunnings from the other side of the counter.
Please note that if your application progresses to the reference check stage, you may be required to submit a police check.
If your search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.
About Us Our Commitment At Bunnings, we believe a diverse team creates the best mix of perspectives which helps us innovate and make better decisions.
We want our team to have diverse thinking, perspectives, backgrounds and education, which supports us in representing the local communities we serve and so our team can bring their whole self to work.
A diverse and inclusive team makes everyone feel valued, respected and connected at work.
We're committed to creating a safe and supportive work environment for all team members regardless of age, disability, gender identity, sexual orientation, race, ethnicity or background.
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