Department Of State | Supervisory It Program Manager
Vor 6 Tagen
This position is located in the New Service Design and Development Division , Office of Consular Systems and Technology Division, Bureau of Consular Affairs (CA/CST/NSDD).
NSDD is responsible for selecting, designing, and implementing new IT services in addition to functioning as the software developer and integrator supporting CA and external customers both domestically and overseas.
Applicants must meet all the required qualification requirements, including education, and any selective placement factors described below by the closing date of this announcement.
If you are qualifying based on education OR if there are mandatory education requirements listed below, you MUST submit a copy of your college transcript with your application.
NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement.
Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F.
Applicants applying for the GS-15 grade level must meet the following requirements:
Have IT-related experience demonstrating EACH of the four competencies AND specialized experience listed below:
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
AND Have at least 1 full year of specialized experience equivalent to the GS-14 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position.
Qualifying specialized experience must demonstrate the following:
Experience in the development, implementation and ongoing management of enterprise-wide digital technology plans, programs, and microservices to improve the delivery of assigned programs and projects.
Experience with theories, techniques, and methodologies of product management, to ensure optimum utilization of assigned resources.
Experience implementing improvements based on analytical results, to include stakeholder and third-party input, to integrate the customer experience and facilitation of services to the public.
Experience delivering large-scale IT projects successful on time, on budget, and on value.
Experience developing strategic plans and experience coordinating, communicating, and implementing large IT system initiatives.
NOTE: In order to qualify for this position, your experience MUST be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.
There is no substitute of education for specialized experience for the GS-15 position.
In addition, applicant's experience must also demonstrate that the candidate possesses the following qualities:
Ability to assign, review, and supervise the work of others; Objectivity and fairness in judging people on their ability, and situations on the facts and circumstances; Ability to adjust to change, work pressures, or difficult situations without undue stress; Willingness to consider new ideas or divergent points of view; and Capacity to "see the job through."
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