Clearance Support Agent
vor 2 Wochen
DHL Express Australia has an exciting opportunity for a Clearance Support Agent to join our Customs team.
We are accepting candidates from Sydney.
HOW DO WE RECOGNISE YOU?
$200 yearly health and well-being allowance $500 yearly international travel allowance Paid parental leave (continuation of superannuation payments) Inclusive culture with employee-led diversity groups EAP for you and your immediate family WHAT WILL YOU BE DOING?
Facilitate the clearance of DHL shipments by communicating the clearance requirements with customers if any discrepancies preventing the successful clearance of these shipments.
Coordinate with the customer to obtain the necessary shipment information and documents to successfully clear the shipments through the regulatory agencies when the existing information or documents are insufficient.
Validate and/or correct the data elements in shipment records to ensure they are the approved format and structure acceptable to the regulatory agencies and systems.
Receive and make timely contact with customers using all forms of communication and assist with pre- and post-clearance resolution.
Full time shifts are: Thursday, Friday, & Saturday 11:00 - 19:00 Part time shifts are: Tuesday - Saturday 12:00 - 20:00 WHAT CAN YOU BRING?
Problem Solving & Decision making skills Excellent written and verbal communication Good reporting, data analysis & Microsoft Office skills Great attention to detail Applicants applying for roles within DHL Express will be subject to alcohol and drugs pre-employment testing.
The recruitment and selection process for this position might require shortlisted applicants to undertake psychometric assessment, pre-employment health assessment and background checks that might also include criminal history and credit checks.
SUPPORTING A DIVERSE WORKFORCE DHL Express is an equal opportunity employer committed to fostering a diverse and inclusive culture.
We do not discriminate on the basis of gender, race, religion, colour, national origin, sexual orientation, age, marital status, veteran status, or disability.
Accordingly, we encourage applications from people of diverse backgrounds.
If you do require an adjustment during the recruitment process, please contact us via email on ******.
Don't hesitate and level up your career today
CONNECTING PEOPLE.
IMPROVING LIVES.
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