Insurance Capability Specialist
vor 2 Monaten
We are seeking a dedicated and dynamic Insurance Capability Specialist to join our team. In this role, you will coordinate efficient and effective training competency and capability development as a vital part of our workforce capability building. Your efforts will ensure that our operational performance is maintained at a high standard. You will achieve business goals, meet future challenges, and build capability for change through a range of strategies and activities.Key Responsibilities:Develop and implement training programs to enhance workforce capability.Ensure operational performance standards are maintained through effective training and development.Apply a range of strategies to achieve business goals and prepare for future challenges.Support the development and multi-skilling of team members.Communicate constructively and positively influence stakeholders at all levels.About you:Knowledge of statutory issues and relevant legislation such as the Insurance Contracts Act, Privacy Principles ACC, and Code of Practice.Sound knowledge of human resource management and employment requirements.Understanding of controls and compliance requirements associated with processing of claims.Resilience to changing circumstances in the workplace.Proven ability to communicate constructively and positively influence stakeholders at all levels.Demonstrated ability to prioritize effectively and maintain a high degree of accuracy.Ability to influence stakeholders.Strong ability to read, analyse, and communicate written and verbal information.Demonstrated ability to remain flexible and respond appropriately to stakeholder and business needs.Confident in making decisions responsibly and with good judgment.Encourages, recognises, and supports the development and multi-skilling of others.Ability to work on multiple initiatives and to see through its completion.What we offer you:Our employee benefits are designed to enrich your work life, your home and the community you live in, some of these include:Financial benefits and discounts on a range of banking, assistance and insurance products.Give back to our communities with paid volunteer leave, payroll giving and volunteering for community events such as MotorFest.A range of flexible working and leave options, parental leave of 13 weeks primary carer leave, purchased leave up to 4 weeks per year, cultural observance leave, substitution of public holidays for cultural/religious reasons, personal leave for wellbeing, gender affirmation leave.Prioritise your wellbeing with discounts on health programs and access to wellbeing initiatives such as annual flu vaccinations, corporate health insurance offer and free and confidential Employee Assistance Program (EAP).Invest in your development with in-house development programs and access to an extensive digital learning platform.You can check out all our employee benefits at RACQ Employee Benefits.Ready to apply to do good stuff daily?Please Note: to objectively and comprehensively assess your potential and suitability for the role, RACQ may require you to complete video interviews, psychometric assessments and/or criminal history check as part of the application process. If you require any adjustments during the application process, please advise the RACQ Careers team.Questions? Please contact ****** or visit RACQ Recruitment Process.RACQ is a 'Circle Back Initiative' employer – we commit to respond to every applicant.
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