Buscojobs | Microsoft | Senior Construction Claims Analyst, Apac
Vor 6 Tagen
Senior Construction Claims Analyst, APAC
Subsidised health insurance + stock discounts
Microsoft's mission is to empower every person and every organization on the planet to achieve more.
We come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.
Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Microsoft Cloud Operations and Innovation (CO+I) is responsible for delivering over 200 Microsoft web portals, Live and Online Services around the world including infrastructure, security and compliance, operations, globalization, and manageability.
We are looking for a passionate individual to help build the network that powers the world's largest online services.
Within CO+I EPC GSC, the Global Claims Management team establishes the strategic framework and governance for the early identification, evaluation, avoidance, mitigation, assessment, and resolution of Contractor and Supplier Claims.
This team supports a global portfolio of complex, multi-disciplinary, multi-billion-dollar, multi-year datacenter construction projects across all Microsoft regions.
We are currently looking to hire a Senior Construction Claims Analyst for the APAC region, who will work closely with the GSC Regional Claims Lead to maintain the SAP Ariba Claims Tool and provide updates to the Global Claims Dashboard, ensuring compliance with the Global Claims Management framework.
This role will assist the region in driving contractual accountability, claims avoidance, early intervention, de-escalation, internal alignment, and settlement with General Contractors (GCs) and OEM Equipment suppliers.
This is an APAC region based position and up to 25% travel may be required.
Qualifications
Required Qualifications
Master's Degree in Engineering, Computer Science, Supply Chain, Data Analytics, Business, Finance or related field AND 5+ years experience in Data Science / Analytics, Finance, Project Management, Supply Chain, and / or Operations OR Bachelor's Degree in Engineering, Computer Science, Supply Chain, Data Analytics, Business, Finance or related field AND 6+ years experience in Data Science / Analytics, Finance, Project Management, Supply Chain, and / or Operations OR equivalent experience.
Preferred Qualifications
Master's Degree in Engineering, Computer Science, Supply Chain, Data Analytics, Business, Finance or related field AND 7+ years experience in Data Science / Analytics, Finance, Project Management, Supply Chain, and / or Operations OR Bachelor's Degree in Engineering, Computer Science, Supply Chain, Data Analytics, Business, Finance or related field AND 8+ years experience in Data Science / Analytics, Finance, Project Management, Supply Chain, and / or Operations OR equivalent experience.
10+ years of experience in construction claims management, data analysis, or a related role.
5+ years of experience working in EPC industry on medium to large scale projects with contract administration / management, claims management, commercial and / or project controls responsibilities.
Experience with capital projects in the Data Center / Infrastructure / Power / Oil & Gas industry.
Familiarity with evaluation of Construction claims – entitlement, delay and quantum analysis and assessments.
Proficiency in SAP Ariba and reporting tools such as PowerBI.
Strong analytical skills with the ability to interpret complex data and generate insights.
Excellent communication and presentation skills, with experience in stakeholder management.
Proactive problem-solving abilities and attention to detail.
Ability to work independently and collaboratively in a fast-paced environment.
Experience in training and supporting users on software and reporting tools.
Responsibilities
The Senior Construction Claims Analyst shall work seamlessly with the Global and Regional Claims Lead to monitor and report on claims activities within their assigned region, ensuring compliance with the CO+I EPC GSC Global Claims Management framework.
This individual will oversee the SAP Ariba Claims Management Module, ensuring its seamless integration and functionality within the Global Claims PBI Dashboard.
The role demands a proactive approach to troubleshooting, data analysis, and the optimization of claims management processes.
Key Responsibilities
Monitoring and Reporting: Oversee and manage claims data within the region, ensuring accurate and timely reporting into the Global Claims PBI Dashboard.
SAP Ariba Claims Management: Act as the primary point of contact for SAP Ariba Claims Management Module, addressing any issues and ensuring smooth operation and integration.
Data Analysis: Analyze claims data to identify trends, discrepancies, and areas for improvement, generating actionable insights for stakeholders.
Training and Support: Conduct training sessions for new and existing users on the SAP Ariba Claims Management Module and related reporting tools.
Process Improvement: Collaborate with the Regional Claims Lead to streamline in-region claims management processes, reduce cycle times, and enhance overall efficiency.
Stakeholder Communication: Prepare and deliver monthly and quarterly reports to Regional EPC and GSC stakeholders, highlighting key metrics, challenges, and successes.
Troubleshooting: Quickly address and resolve any issues related to claims management systems.
Collaboration: Work closely with the Regional Claims Lead for alignment with the regional GSC execution, DCD, DCE, Project Controls, Quality, Commissioning, and other teams.
Key Performance Indicators (KPIs)
Accuracy and timeliness of claims reporting.
Reduction in claims management cycle times.
Successful resolution of technical issues related to SAP Ariba Claims Management Module.
Effective training sessions conducted for SAP Ariba users.
Positive feedback from stakeholders regarding communication and support.
Reporting and Collaboration
This role reports to the Microsoft CO+I EPC GSC Senior Director of Global Claims and works seamlessly with the Regional Claims Lead to align with GSC execution and other teams.
Regular updates and reports will be shared with key stakeholders to ensure transparency and alignment.
Benefits / perks may vary depending on the nature of your employment with Microsoft and the country where you work.
At Microsoft we are dedicated to advancing human and organizational achievement.
We believe that technology is a powerful force for good and that meaningful innovation will contribute to a brighter world where everyone has access to the benefits created by technology.
Our people are what makes us one of the world's most dynamic companies.
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