Transformation Principal
vor 1 Monat
The role of Transformation Stream Leader is to ensure that the company can identify, develop, and deliver large transformation programs in the Network Operations Transformation domain in a continuous, timely and profitable manner.The primary responsibility of the Transformation Principal role is to work with Domain Experts, Use Case Designers, developers, and the Sales team to engage customer teams to identify and develop comprehensive E2E Managed Operations Transformation programs that bring clear tangible value through automation and/or analytics, improving the overall efficiencies of day-to-day operations and lowering risk.Qualifications:This role requires a profile who is comfortable engaging customer C-levels and below and influencing them on extensive transformation plans for tangible business benefits. She/He must have strong expertise in transforming operations, including running/selling comprehensive transformation programs that cover areas in the Telco industry such as OSS, NOC, and Field Operations, as well as CAPEX and OPEX savings programs. Familiarity with Nokia's related portfolio offerings and a willingness to work openly and proactively with partners and BGs within Nokia are essential.The successful candidate needs to be proactive, possess well-developed relationship skills, and demonstrate strategic agility.She/He will lead the team to discover and understand the customer's key business drivers and the macro dynamics of the environment and use that to develop the right type of services and solutions that meet/exceed customer needs.You have:Excellent knowledge about the business and the dynamics of the communications industry, including competitor trends.Experience in project/program management and familiarity with transformation strategies and strategic change management.Proven track record of successfully running or selling complex transformation programs.Confident and charismatic interpersonal skills - good negotiator - ability to convince and influence others.Team spirit and enthusiasm, self-starter, and an autonomous player.Strive for high standards in customer satisfaction, quality, and responsiveness towards customers.Able to design complex programs that combine strategic, operational, management, human, budgetary, capacity, relational, and temporal aspects.High degree of flexibility and initiative, with good time management and organizational skills.Contributes to the development of business with innovative solutions and ideas to drive incremental revenue.Strong business acumen in planning and organizing, information integration, decision-making, and ability to achieve results while focusing on customer requirements and business success.Able to work under pressure and maintain engagement levels and quality during long sales cycles.Excellent written, communication, and presentation skills with fluency in English.Responsibilities:Proactively identify Transformation opportunities within large E2E Managed Services.Engage customer C-levels and influence their decisions around outsourcing and transformation.Research and benchmark best practices to inform improvement and change, seek new ideas from inside and outside the business, and identify innovative solutions.Achieve business and related targets and objectives.Drive a business growth strategy.Build and cultivate high-level relationships with customers as appropriate.Own and lead the transformation program-related matters as well as resolve key issues and escalations in that domain.Build strong teams and motivate them to achieve beyond expectations while fostering an environment of mutual respect and teamwork.Communicate effectively and frequently at all levels of the organization.
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