Supervisor - Knox

WHO WE ARE Known best as the 'Undisputed King of Trainers', JD Sports reigns supreme as one of the biggest and best global Sports Fashion brands across footwear and apparel.
Founded in 1981 in the Greater Manchester UK, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer.
With over 3,400 stores worldwide, we strive to inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion.
In 2017, JD Sports first launched within the Australian market and has since expanded to 60+ stores.
We currently operate in NSW, VIC, QLD, WA, SA & TAS, with plans for continued future growth
Our mission?
To offer unparalleled service and style to all our consumers.
To bring this to life, we are offering access to the biggest brands and best products – and a memorable experience that will set us apart.
Working at JD Sports is a state of mind, an attitude and way of challenging the norm.
We do not conform; we create our own path and are elite within our field.
We're seeking energetic, focused, and passionate individuals to join our team
THE ROLEAt JD Sports, our customer is at the heart of everything we do.
As a Supervisor, you will support the management team by leading your department in providing exceptional customer service to every JD customer.
You will work closely with the store's Management Team and be responsible for maintaining the standards and results within your department.
You will lead by example, drive sales and KPI's, coach and develop your team and upkeep the visual standards, ensuring your department is replenished at all times.
As a Supervisor, you will be responsible for, but not limited to:
Model exceptional customer service, every customer, every timeCoach team to deliver exceptional service and a 'service over task' environmentDrive conversion, sales and KPI performanceWork with BOH team to deliver shop floor product availabilityUphold company retail standards and deliver store visual excellenceSupport management team to improve financial performance within your departmentSupport management team to deliver all internal and external profit protection processesSupport with new team member role Inductions and on-going team trainingWHAT WE'RE LOOKING FORMinimum 2 years of experience within retail or like industryYou are passionate about delivering an amazing service experience for our customersYou have a positive attitude, with capacity to create a motivating environment for your teamYou have excellent time management skills to ensure that daily priorities are executed in a timely mannerStrong interpersonal and communication skills, someone who thrives in social situations through engagement with customers and team membersWHAT'S IN IT FOR YOU?Work in a dynamic business and engage with some of the best product and biggest sports fashion brands in the marketTraining and development opportunities to kickstart, evolve and shape your careerOpportunity to progress across all areas of the business in a wide array of roles including Retail, Support Office, and our Distribution CentreAccess to our attractive staff discount
This can also be used for friends and familyAccess to our Employee Assistance Program & Mental Health championsOne month paid parental leave for full-time employeesWe are passionate about connecting with driven and skilled individuals who are invested in their development, so that together we can evolve our brand's success, alongside evolving your career.
JD values diversity and inclusion and champions a culture where everyone feels valued, included, and celebrated.
What are you waiting for?
Apply today and kick start your JD Sports Journey.
Please note, by applying for this role you consent for us to complete a VEVO Check in order to verify your working rights where required.
About the companyJD Sports is the leading sneaker and sports fashion retailer.
With many limited edition and exclusive designs from adidas Originals and Nike.
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