Manager Operational Capability
vor 1 Monat
Training & Development (Human Resources & Recruitment)
Full time
With more than 218,000 members we've been a part of the Tasmanian community for 100 years – we're Tasmania's shoulder to lean on and voice when it matters.
Our values guide us in all that we do – Engage with Heart, Unleash Potential, Walk the Talk and Together we Thrive.
With our local knowledge and as the state's number one brand we're here to support our members by helping them enjoy life, giving them a helping hand and making their money go further.
About the role:
The Manager, Operational Capability plays a pivotal role in ensuring Group Operations employees are equipped with the necessary knowledge, skills and capabilities to effectively service RACT members whilst maintaining compliance with Group, Industry and regulatory requirements.
Key responsibilities of the role include: Leading the RACT Group Operations Training Academy tasked with ensuring Group Operations employees are equipped with the necessary knowledge, skills and capabilities.Conducting comprehensive training needs analyses across Group Operations.Developing, implementing and maintaining Group Operations training plans supporting RACT's strategic objectives.Assessing ongoing business training requirements including identifying gaps in current training strategy.Ongoing review of training programs and materials to ensure compliance with relevant industry and regulatory standards.Track, measure and report upon the success and execution of training initiatives.Development, implementation and maintenance of the Group Operations induction program.Leading and developing a team of training consultants and coaches to effectively implement the Group Operations training strategy.Supporting RACT Transformation initiatives through the development and facilitation of relevant training.Maintaining appropriate training records including Authorised Representative registers.Successful candidates will have: Relevant tertiary and/or industry qualifications (e.g.
Cert IV in Training and Assessment).3 – 5 years of demonstrated learning and development experience within a complex and highly regulated industry.Demonstrated experience in designing and implementing training strategies and programs aligned with divisional and organisational objectives.Experience with learning management systems and optimising use of technology in learning and development.Experience leading a team of training professionals.Knowledge of adult learning principles and instructional design methodology.Excellent verbal and written communication skills.At RACT, we're not just a workplace – we're a community.
When you join our team, you become part of something bigger.
Your ideas and the work you do will help shape our community and environment.
Here's why you'll love being part of our team:
Flexible work: Life isn't one size fits all, and neither is our work.
Balance your commitments with our flexible work environment.Career growth: We invest in your development because your success is our success.Superannuation contribution matching: For every dollar you contribute to your superannuation, we'll match it up to 2%.Staff discounts: Enjoy significant discounts on RACT products.Extra leave: Three extra days on top of annual leave – because self-care matters.Dog-friendly days: You read that right.
Bring your furry friend to the office – tail wags guaranteedVolunteer opportunities: Make a difference beyond the office walls.By joining RACT you'll be a part of an inclusive culture that celebrates diversity – every individual is valued and respected.
We invite people from all backgrounds to apply.
Ready to join the RACT family?
We would love to hear from you
Reach out to our People and Culture Team at if you have any questions about this role or working with RACT.
Please submit your applications by 5pm Tuesday, 24 December 2024.
We will aim to reach out to candidates in the new year to begin commencing the next stage of recruitment for this role.
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