Senior System Administrator

Senior System Administrator Clerk Grade: 09/10 Salary range: $125,693 to $138,510 base salary per annum + superannuation and annual leave loading Employment Type: Temporary 2 years opportunity Location: Sydney Mckell About the Role As part of Cyber Security NSW, the Capability and Development team works closely with internal and external stakeholders to produce solutions across a broad range of cyber security-based objectives.
Projects include the development of software related to incident management, data/information management, data processing/analysis, automation, and other areas relevant to government environments and objectives.
Reporting to the Manager of Capability and Development, the primary purpose of the Senior System Administrator will be to lead the team's system administration remit including but not limited to, leading the system administration function, creating processes, actioning requests, maintaining and reporting on the produced or managed solutions of the team.
Responsibilities will include: Provide and lead system administration, technical support services and maintenance for a range of applications/web-based applications and solutions built on technologies such as Linux, Apache, and PostgreSQL (in-house developed software and COTS solutions).
Provide and maintain Red Hat Linux infrastructure including administration, hardening and Python based image creation.
Direct management of staff within the system administration function of the team.
Developing standard operating procedures and processes to onboard applications and solutions handed over from project teams to meet business objectives and support optimal service delivery.
Create and perform regular reporting on managed solutions and highlighting any improvement initiatives that are encountered.
Assist Developers and Project teams to maintain and develop systems architecture for new and existing applications and systems.
Create and maintain detailed system documentation detailing baseline configuration and business-as-usual processes.
Maintaining and leading the management of a cloud-based platform such as AWS/GPC/Azure etc.
Carrying out task automation using modern scripting practices and languages to automate processes, gather information and resolve common issues.
Establishes and administers the application of tools, techniques and processes to track, log and correct information related to the managed solution to ensure accuracy and consistency (CMDB, change management, etc).
Identifying any configuration discrepancies in the system, assess/monitor security risks, and implement solutions by adhering to security standards.
Support and lead other team members with projects and escalated issues where needed.
Directly liaise with stakeholders on requirements and issues affecting the managed solutions, environments, or processes.
Take ownership of system security audits and lead the maintenance and compliance of IRAP certification.
Being proactive with system hardening, patching and security minded in all work being performed.
About you: To be successful in this role you will have the following: Essential Criteria: Must have Australian citizenship with (or willing and able to obtain and maintain) baseline clearance or higher (Australian permanent residents or visa holders will not be accepted).
7+ years' experience working in complex IT environments maintaining IT infrastructure/IT platforms as part of BAU (Mixture of cloud and locally supported infrastructure and internal/external service providers).
Extensive experience in establishing new processes and frameworks for applications and solutions from the ground up.
An understanding of the ACSC Information Security Manual (ISM) and practical experience of implementing and managing strategic and technical security controls will be fundamental to the role.
Cloud based service experience (AWS/GPC/Azure etc).
Strong IT Cloud, infrastructure, networking and operations knowledge with a sound understanding of these components in the delivery of end-to-end Business services (Tertiary/Industry certifications highly desirable).
Knowledge of ITIL (desirable).
Ability to interpret code such as Python/Django in a security focused environment (desirable).
You will have strong interpersonal skills (written and verbal), with the ability to communicate, train and work with non-technical users; you take initiative, are able to manage yourself, and have a can-do approach.
Any other supporting tertiary/industry certifications are highly desirable.
Key Application Responses: Applicants must submit: A one to two page covering letter which addresses the above responsibilities and includes a response to the following questions: Describe a time where you have initially failed to solve an issue as a System Administrator.
What steps did you take to mitigate the problem in the short term and how did you communicate this to your stakeholders?
Reducing operational risk and being proactive/forward thinking to the changing landscape of IT will be vital in being successful in this role.
Describe how you would reduce operational risk for an environment you are managing and provide a recent example where you were proactive in this.
A resume at a maximum of four pages which clearly details your skills and experience as relevant to this role.
About Cyber Security NSW Cyber Security NSW is a whole-of-government function located within Digital.NSW in the Department of Customer Service.
We are responsible for ensuring a cyber safe NSW.
The protection of our systems and digital information is important because of the many essential services NSW Government provides including health, emergency services, and transport.
Exciting digital transformation is being undertaken across NSW Government that requires enhanced cyber capabilities through the development of custom, fit-for-purpose solutions.
At the centre of this exciting and growing cyber capability, Cyber Security NSW is working across NSW Government to: Create a whole-of-government integrated approach to managing cyber risk and responding to cyber security threats.
Increase cyber skills and awareness.
Understand the risks from cyber threats to our digital information and systems.
Set cyber security standards.
Ensure we have the tools and know how to respond if a damaging cyber incident occurs.
Closing Date: Friday, 10th of January 2025 at 10:59am Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW.
We are focused on delivering excellent customer service, digital transformation, and regulatory reform.
Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here .
We want you to bring your best self to this application process.
If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact ****** or 02 9494 8351.
For more information, please visit Information on some of the different types of disabilities Information on adjustments available for the recruitment process #J-18808-Ljbffr