Admissions Centre Support Officer

vor 4 Wochen

Brisbane, Österreich Tideri Jobbörse Vollzeit

Apply now
Job no:
574770
Work type:
Full time, Full time temp
Location:
Greenslopes Private Hospital
Categories:
Administration/Support Services
Admissions Centre Support Officer (12-month full-time secondment) and Emergency Centre & Switchboard Support Officer (permanent full-time)
Join Us and You Will:
Grow your career in a supportive, nurturing environment
Have access to flexible working practices
Enjoy working as part of our close-knit, supportive team
Play a critical role in our mission to deliver excellent customer service
There is a permanent full-time and temporary full-time position available.
About the Role
We are seeking passionate and experienced individuals to fill two vital roles within our administrative leadership team:
Emergency Centre & Switchboard Support Officer (permanent full-time)
These roles are the first point of contact for both patients and staff, requiring exceptional communication and problem-solving skills.
As a support officer, you will not only provide outstanding customer service but also guide and support your team.
You will be expected to fill in shifts where needed, demonstrating flexibility and a hands-on approach.
Must be available between Hours: 7:00am – 6pm Monday – Friday.
About You
To succeed in this role, you will be a highly organised, enthusiastic professional with a passion for delivering outstanding customer service.
You will have exceptional communication skills and a proactive attitude with a genuine interest in patient care.
You will also demonstrate:
Demonstrated leadership experience in a customer-focused environment, strong interpersonal skills and ability to motivate a team.
Previous experience in a hospital or a medical practice environment
Exceptional organisational skills and the ability to multi-task and prioritise effectively
Demonstrated problem solving and conflict resolution skills
A high degree of attention to detail and accuracy
Proven ability to work effectively in a team environment and independently as required
Efficient with the use of the patient management systems highly desirable
Demonstrated experience in Microsoft Word, Excel and Outlook
Knowledge of Medical Terminology desirable
What's in it for you?
Professional Advancement:
Recognition, Rewards, Professional Development, and Employee referral programs.
Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
Discounts:
Hospital, Allied Health & Pharmacy discounts - you'll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
Health and Wellbeing:
Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.
Leisure/Social/Financial:
Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
The Hospital
Greenslopes Private Hospital is Australia's leading private teaching hospital, owned and operated by Ramsay Health Care, and located just 5km from Brisbane's CBD.
Our caring and constructive organisational culture and the teamwork of our loyal and committed staff help us to deliver excellent health care and achieve positive outcomes for our patients.
Ramsay believes in a bright future for our company and for every one of our employees.
Greenslopes Private Hospital offers free staff parking, a thriving social club and an onsite childcare.
Requirements
Must provide a
National Police
check conducted within the previous 12 months
According to the role, Ramsay may require a
Working-With-Children
check and
proof of immunisation
against infectious diseases.
To Apply
All applications must be lodged online.
Applications made by recruitment agencies will not be considered.
Ramsay Health Care is committed to Child Safety.
Details of our commitment are set out in our Code of Conduct, available at
www.ramsayhealth.com
Advertised:
07 Nov 2024 E. Australia Standard Time
Applications close:
21 Nov 2024 E. Australia Standard Time
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