Customer Banking Specialist Relief

vor 1 Woche

Newcastle, Österreich Commonwealth Bank Vollzeit

We are seeking an enthusiastic customer service professional to join our Hamilton branch / Central Coast team for a permanent full-time opportunity. Please note that rosters are predetermined.
Before applying please ensure you are available to cover one of the following rosters: 38 hours per week Monday - Friday: 8.30am - 4.50pm Must be able to travel - working across branches in Central Coast Area Do work that matters As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
We've been serving our local communities for over 100 years, with market-leading products, services, and technology.
See yourself in our team As the Customer Banking Specialist Relief in our Branch, you'll:
Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
Support customers with enquiries, maintenance on accounts, and process applications for credit products.
Complete Financial Health Checks to assess customers' financial needs and identify any changes.
Provide options for the customer through education & demonstration of our in-branch technology and digital banking options.
Problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture.
We're interested in hearing from people who have: Proven experience delivering exceptional Customer Service ideally in Financial Services, Retail, or Hospitality.
Excellent communication skills & the ability to articulate financial terms in a clear way.
The ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you do.
Ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions.
A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers.
If this role matches your experience and career goals, apply today

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