Service Owner, Capability Delivery | Sydney, Au
vor 1 Monat
Service Owner, Capability Delivery Westpac Banking Corporation Sydney, Australia
Job Description Service Owner - Capability & Delivery C&TB LoB: 51381 Location: SydneyHybrid Working Model How will I help?
As the Service Owner of the Capability Delivery team within the Acquisition & Activation Village of the Cash & Transactional Banking business, you will drive the development and delivery of new and improved account opening capabilities for both business and consumer everyday bank accounts.
You will lead our dedicated transformation teams to deliver both customer growth and product simplification initiatives i.e.
UNITE, working alongside our technology partners to ensure successful deployment of market leading origination processes and digital experiences.
In this strategic role, you'll collaborate directly with the Strategy Village and Go-to-Market Service Owners to optimally allocate investments and develop comprehensive business cases that highlight the commercial benefits and strategic impacts of initiatives for both short-term and long-term business objectives.
Additionally, you will oversee the management of change risks across all affected channels.
Position Deliverables: Collaboratively design and deliver market-leading digital experiences for account originations and digital onboarding in cash and transactional banking.Constantly finding better ways to deliver outcomes with continuous improvement mindset to accelerate capability delivery to the market.Act as a subject-matter expert on our cash and transactional banking product portfolio, providing insights and guidance across the business.Foster strong collaborations across cash and transactional banking, transformation, finance, digital, and technology teams to support design and delivery.Role model our purpose 'creating better futures together' by advocating for customers every day. Key Accountabilities: Address key pain points and optimising the signup process.Ensure top-tier digital acquisition and customer satisfaction through enhanced digitised experiences.Develop and refine, origination and digital onboarding policies to meet strategic segment objectives.Lead the UNITE workstream to simplify origination pathways, ensuring operational excellence.Manage and assess the effectiveness and sustainability of Origination platforms. What's in it for me?
You'll play a significant part of the future of a business that has been around for 200 years.
Our purpose is to create better futures together.
So, we'll back you in the development of your career, internal career prospects, and flexible working.
You'll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure.
Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers.
This includes leave to organise adoptions, surrogacy, and foster care arrangements.
And we continue to pay your super contributions while you take all the time you need to get your new family settled.
What do I need? Exceptional people leadership skills, demonstrated ability to coach, motivate to bring out best in people and stakeholders to deliver transformational change that sticksExtensive experience in designing and delivering change initiatives within the digital and technology space.Strong understanding of product lifecycle principles and processes.Preferred project management experience in digital and/or technology development.Strong commercial acumen with a demonstrated ability to analyse business contexts and drive informed decision-making.Excellent presentation skills with the capability to structure information and adapt communications effectively across different audiences. What is it like to work there?
We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together.
As well as competitive remuneration and a great culture, joining the Westpac family means you will get some of the best banking, wealth and insurance benefits in the market.
We back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules and career planning tools for you to grow with us.
We will even pay you to do volunteer or community work.
As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.
How do I apply?
Start here.
Just click on the APPLY or APPLY NOW button.
At Westpac, we're all about creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone-our customers, employees, and the wider community.
If you're interested in discussing workplace flexibility, please feel free to mention it in your application.
We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply.
If you have questions about the recruitment process, please email .
Do you need reasonable adjustments during the recruitment process?
We can provide reasonable adjustments for individuals with disability and/or neurodiversity.
If you require an adjustment to be made during the recruitment process at any stage, please call Option 2.3 or email
Westpac is committed to talent mobility and career development for our current employees, including trainees and intern program participants.
People Leaders will prioritise internal candidates. More Jobs From Westpac Banking Corporation
Boost your career Find thousands of job opportunities by signing up to eFinancialCareers today.
#J-18808-Ljbffr
-
Service Owner Lead | Sydney, Au
Vor 5 Tagen
Sydney, Österreich Efinancialcareers Ltd. VollzeitService Owner LeadWestpac Banking Corporation, Sydney, AustraliaJob DescriptionPermanent roleSydney basedBe part of a world class team!How will I help?As the Service Owner Lead, you will be responsible for overseeing the delivery of the necessary Platform and Framework using the Informatica Cloud Platform (IDMC). Your role will involve supporting teams...
-
Service Owner Lead | Sydney, Au
Vor 6 Tagen
Sydney, Österreich Efinancialcareers Ltd. VollzeitService Owner LeadWestpac Banking Corporation, Sydney, AustraliaJob Description Permanent roleSydney basedBe part of a world class team!How will I help?As the Service Owner Lead, you will be responsible for overseeing the delivery of the necessary Platform and Framework using the Informatica Cloud Platform (IDMC).Your role will involve supporting teams...
-
Service Owner | Sydney, Au
Vor 6 Tagen
Sydney, Österreich Efinancialcareers Ltd. VollzeitService owner Westpac Banking Corporation Sydney, Australia Service owner Westpac Banking Corporation Sydney, Australia Job DescriptionAll roles at Westpac Group can be considered for flexible working arrangements, such as flexible hours, working remotely, part time work, or job sharing.Permanent roleSydney basedHow will I help?Working within the Technology,...
-
Service Owner | Sydney, Au
vor 3 Wochen
Sydney, Österreich Tideri Jobbörse VollzeitService Owner Westpac Banking Corporation, Sydney, Australia Dynamic and forward-thinking team culture. Job DescriptionPermanent career opportunity.Location - Sydney.Dynamic and forward-thinking team culture. How will I help?Data Platforms CBB - Consumer Finance & Cash & Transactional Banking is a team of data experts and professionals dedicated to building...
-
Service Owner | Sydney, Au
vor 3 Wochen
Sydney, Österreich Westpac VollzeitService Owner Westpac Banking Corporation, Sydney, Australia Dynamic and forward-thinking team culture. Job Description Permanent career opportunity. Location - Sydney. Dynamic and forward-thinking team culture. How will I help? Data Platforms CBB - Consumer Finance & Cash & Transactional Banking is a team of data experts and professionals dedicated to...
-
Service Owner | Sydney, Au
vor 3 Wochen
Sydney, Österreich Efinancialcareers Ltd. VollzeitService OwnerWestpac Banking Corporation, Sydney, AustraliaDynamic and forward-thinking team culture.Job DescriptionPermanent career opportunity.Location - Sydney.Dynamic and forward-thinking team culture.How will I help?Data Platforms CBB - Consumer Finance & Cash & Transactional Banking is a team of data experts and professionals dedicated to building...
-
Product Owner Digital Foundations | Sydney, Au
vor 1 Monat
Sydney, Österreich Tideri Jobbörse VollzeitProduct Owner Digital Foundations Westpac Banking Corporation, Sydney, AustraliaExcellent opportunity to join the Westpac Institutional Bank Job DescriptionPermanent role Sydney based - hybrid working Excellent opportunity to join the Westpac Institutional Bank How will I help?The Westpac Institutional Bank (WIB) Digital Program is responsible for enabling...
-
Capability Manager | Sydney, Au
vor 1 Monat
Sydney, Österreich Efinancialcareers Ltd. VollzeitCapability Manager Westpac Banking Corporation Sydney, Australia Job DescriptionHow will I help?As a Capability Manager, you will drive capability development and maximize workforce performance by acting as the product owner for capability initiatives. Focusing on leadership and professional development initiatives, you will work closely with business...
-
Business System Owner | Sydney, Au
vor 3 Wochen
Sydney, Österreich Efinancialcareers Ltd. VollzeitBusiness System Owner Commonwealth Bank of Australia, Sydney, AustraliaYour BusinessGroup Operations is the engine room of the CBA Group dedicated to running, improving, and transforming the processes that deliver products, services and productivity benefits to the CBA Group's customers. Our Financial Crime Services (FCS) are accountable for leading a...
-
Business System Owner | Sydney, Au
vor 3 Wochen
Sydney, Österreich Efinancialcareers Ltd. VollzeitBusiness System Owner Commonwealth Bank of Australia, Sydney, Australia Your BusinessGroup Operations is the engine room of the CBA Group dedicated to running, improving, and transforming the processes that deliver products, services and productivity benefits to the CBA Group's customers.Our Financial Crime Services (FCS) are accountable for leading a...
-
Product Owner | Sydney, Au
vor 3 Wochen
Sydney, Österreich Westpac VollzeitProduct Owner Westpac Banking Corporation Sydney, Australia Job Description Role - Product Owner• Permanent Full-time opportunity• Location: Sydney• Hybrid working model (2 days in a week in the office + WFH)How will I help?Westpac is seeking a dynamic and innovative Digital Product Owner to help define and deliver a market-leading Digital Identity...
-
Capability Manager | Sydney, Au
vor 1 Monat
Sydney, Österreich Westpac VollzeitCapability Manager Westpac Banking Corporation Sydney, Australia Job Description How will I help?As a Capability Manager, you will drive capability development and maximize workforce performance by acting as the product owner for capability initiatives.Focusing on leadership and professional development initiatives, you will work closely with business...
-
Capability Manager | Sydney, Au
vor 1 Monat
Sydney, Österreich Tideri Jobbörse VollzeitCapability Manager Westpac Banking Corporation Sydney, Australia Job DescriptionHow will I help?As a Capability Manager, you will drive capability development and maximize workforce performance by acting as the product owner for capability initiatives.Focusing on leadership and professional development initiatives, you will work closely with business...
-
Product Owner Digital Foundations | Sydney, Au
vor 1 Monat
Sydney, Österreich Efinancialcareers Ltd. VollzeitProduct Owner Digital Foundations Westpac Banking Corporation, Sydney, AustraliaExcellent opportunity to join the Westpac Institutional BankJob DescriptionPermanent roleSydney based - hybrid workingExcellent opportunity to join the Westpac Institutional BankHow will I help?The Westpac Institutional Bank (WIB) Digital Program is responsible for enabling the...
-
Business System Owner | Sydney, Au
vor 3 Wochen
Sydney, Österreich Efinancialcareers Ltd. VollzeitBusiness System OwnerCommonwealth Bank of Australia, Sydney, AustraliaYour BusinessGroup Operations is the engine room of the CBA Group dedicated to running, improving, and transforming the processes that deliver products, services and productivity benefits to the CBA Group's customers. Our Financial Crime Services (FCS) are accountable for leading a complex...
-
Product Owner Digital Foundations | Sydney, Au
vor 1 Monat
Sydney, Österreich Efinancialcareers Ltd. VollzeitProduct Owner Digital Foundations Westpac Banking Corporation, Sydney, AustraliaExcellent opportunity to join the Westpac Institutional BankJob Description Permanent roleSydney based - hybrid workingExcellent opportunity to join the Westpac Institutional Bank How will I help?The Westpac Institutional Bank (WIB) Digital Program is responsible for enabling the...
-
Capability Manager | Sydney, Au
vor 3 Wochen
Sydney, Österreich Efinancialcareers Ltd. VollzeitCapability Manager Westpac Banking Corporation Sydney, Australia Job Description9 Month ContractSydneyHybrid working modelHow will I help?This role will be responsible for leading excellence in learning design. This will be achieved by partnering with business stakeholders to define high level strategies and working with Designers to develop their...
-
Product Owner
vor 3 Wochen
Sydney, Österreich Efinancialcareers Ltd. VollzeitProduct Owner - Digital Servicing Westpac Banking Corporation, Sydney, AustraliaExcellent opportunity to join Westpac's Institutional BankJob DescriptionPermanent roleSydney based - hybrid workingExcellent opportunity to join Westpac's Institutional BankHow will I help?The Westpac Institutional Bank (WIB) Digital Program is responsible for enabling the WIB...
-
Product Owner
vor 3 Wochen
Sydney, Österreich Westpac VollzeitProduct Owner - Digital Servicing Westpac Banking Corporation, Sydney, AustraliaExcellent opportunity to join Westpac's Institutional BankJob Description Permanent roleSydney based - hybrid workingExcellent opportunity to join Westpac's Institutional Bank How will I help?The Westpac Institutional Bank (WIB) Digital Program is responsible for enabling the WIB...
-
Sydney, Österreich Efinancialcareers Ltd. VollzeitProduct Manager, Delivery Capability and ExperienceWestpac Banking Corporation, Sydney, AustraliaJob DescriptionFull time permanent opportunityHybrid working (2-3 days in the Sydney office)How will I help?This is an exciting opportunity to join a dynamic new team within Cash and Transactional Banking, where you'll help Australians manage their money and...
