Client Service Officer
Vor 2 Tagen
Join our hard-working team based in Meadowbrook.
We have both Permanent and fixed term temporary full-time opportunities available.
The primary purpose of the role is to contribute to the delivery of a customer-focused payroll service to clients of Queensland Health through payroll and related administrative processes and systems.
Job detailsPosition status: Permanent, Temporary
Position type: Full-time
Occupational group: Administration
Classification: AO3
Workplace Location: Meadowbrook
Job ad reference: QLD/CSD/612949
Closing date: 20-Jan-2025
Yearly salary: $76,963 - $85,591
Job duration: Permanent and Temporary full-time until 19.10.2025
Key ResponsibilitiesYou will be assessed on your ability to demonstrate the following:
Experience in or the ability to rapidly acquire the skills and knowledge to utilize payroll and rostering solutions and maintain rostering and HR master data in an accurate and efficient manner.Well-developed communication skills with demonstrated ability to provide quality customer service to various stakeholders in a large and complex organization.Proven ability to work within a team environment, follow standard business processes, and contribute to process improvements to meet timeframes and ensure team outcomes are achieved.Demonstrated knowledge in or ability to rapidly acquire the knowledge of calculating and reconciling WorkCover reimbursements to ensure correct entitlements are paid to the employee.Demonstrated knowledge, or the ability to acquire knowledge of contemporary Human Resource Management issues, as well as relevant industrial awards, agreements, statutory regulations, and legislation pertaining to payroll.Qualifications, Registrations, and Other RequirementsWhile not mandatory, a relevant qualification would be well regarded.
How to ApplyPlease provide the following information to the panel to assess your suitability:
Your resume, including the names and contact details of two referees who have a thorough knowledge of your capabilities, work performance, and conduct within the previous two years.
It is preferable to include your current, immediate, or past supervisor.A short statement (maximum two pages) that provides details of your skills, experience, and knowledge as required on the role description under the heading 'key competencies (role specific criteria)'.Further InformationWe are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Applications will remain current for a period of up to 12 months and may be considered for other vacancies, which may include an alternative employment basis (temporary; full-time or part-time).
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