Food & Beverage Attendant (Breakfast)
Vor 5 Tagen
Job Description - Food & Beverage Attendant (Breakfast) (HOT0AYDK)
Job Number:Work LocationsHilton Sydney
488 George Street
Sydney 2000
A Food and Beverage Attendant affects every Guest experience with our restaurants, bars, room service, banquets, and in-hotel cafes. We always deliver an experience that will exceed our Guests' food, beverage, and culinary expectations.
What will I be doing? As a Food and Beverage Attendant, you will be responsible for upholding the highest quality standards for the food and beverage operations inside of our restaurants, bars, banquets facilities, in-hotel cafes, and to fulfill room service requests. You will work with your Team Members to deliver a high-quality service experience that exceeds customer expectations through the following tasks:
Receive orders and serve customer requests completely in a timely manner, including but not limited to serving as a barista or cocktail attendant/bartender, if requiredUnderstand menu content, any menu changes, and promotional activitiesKeep your service area clean, tidy, and well-preparedEfficiently manage the proper settlement of all customer accountsAnswer Guest queries in a polite and helpful manner What are we looking for? Food and Beverage Attendants serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Friendly, positive, energetic dispositionCommitted to delivering exceptional guest serviceMotivated to learn new skills and techniquesSmart and tidy, in appearancePositive and willing to participate on a team and work with a winning attitudeExcellent communication skills in the local languageFlexible, reliable, and responsive to a range of work situationsPrepared to manage a variety of customer types, inquiries, and complaintsKnowledge of alcoholic beverages and mixing of drinksPrevious food hygiene experienceElectronic ordering systems experience What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. We are committed to an equitable and inclusive workforce and an environment where Team Members can be their authentic selves with opportunity for all to learn, grow, succeed and thrive. Joining this award-winning Great Place to Work culture means:
Laundered uniform providedFree team member meals served fresh daily100 discounted travel nights per year for you, your friends, or family to enjoy at any of our 7000+ hotels located in 122 countries and territories around the worldFood & Beverage discounts so you don't just stay when you travel but also enjoy dining experiencesAmazing award & recognition programsOpportunities to participate in ESG activitiesFlexibility so you can Thrive and make space for what matters mostHilton Sydney pays above the HIGA: $25.23 - $45.60 / hour based on day (penalties + super + tips + service charge when applicable)
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