Footprints Community Ltd | Senior Manager

Senior Manager - Aged Care Assessment Services Position Title: Senior Manager - Aged Care Assessment Services
We are seeking an experienced Senior Manager - Aged Care Assessment Services to join our team.

Position Location: Greater Brisbane Terms of Employment: Fixed Term Full Time until 30th June 2029 Salary: SCHADS Award Level 8 WHO WE ARE
Footprints Community is a well-regarded not-for-profit organisation that has provided community-based support services across Queensland for over 30 years.
We specialise in assisting older adults, individuals with disabilities, those experiencing mental health challenges, and people at risk of and experiencing homelessness.

We are recruiting to deliver the Aged Care Service (ACAS).
To deliver this important service, we are recruiting a range of team members across various roles and locations.
Whether you are a skilled clinician, experienced assessor, or a passionate support professional, we invite you to join our dedicated team and help us make a real difference in people's lives.

ABOUT THE ROLE
This position is responsible for providing leadership and operational management of Footprints Aged Care Assessment Service, ensuring the delivery of high-quality programs and support that align with the Footprints objectives and the broader Strategic Plan.

The position also participates in researching, developing, and supporting specialist projects within the organisation that are aimed at broadening the capacity and expertise of the work undertaken by employees.
This includes using current industry knowledge to analyse changes to legislation, policy, or practice, and developing appropriate and outcomes-based responses.
This position provides expert advice and support to the Chief Service Delivery Officer and actively contributes to building a sustainable organisation by identifying opportunities for service delivery growth and expansion.

KEY ROLE ACCOUNTABILITIES
Program Management
Provide leadership and management of the Aged Care Assessment Service.
Stay abreast of and analyse sector developments, incorporating business opportunities into service delivery.
Develop and implement innovative models of service that are flexible and responsive to people who have complex needs, older people, people with disability, people who are homeless or at risk, and/or experience poor mental and physical wellbeing.
Provide updates, reports, and participate in other accountability processes to the Chief Service Delivery Officer in relation to the program delivery and other relevant activities.
Develop, implement, and review policies, procedures, and guidelines for relevant programs ensuring compliance with contracts and relevant legislation.
Manage the delivery of sub-contracting arrangements, ensuring contractual requirements are met, and maintain strong working relationships with sub-contractors.
Build and maintain strong working relationships with key external stakeholders including government bodies, community services/agencies, and business groups.
Represent Footprints and actively participate at various industry meetings and network events, ensuring that any pertinent updates are incorporated into relevant program and business areas.
Inform and advise the Director Service Delivery about developments and initiatives in government policy, funding, and service provision trends.
Leadership
Develop, mentor, and coach team members to build individual and team capability, providing regular and timely feedback on performance.
Provide leadership that fosters positive team cohesion in the achievement of high-quality, evidence-based service provision, and adheres to the values of Footprints.
Provide supervision to the Program Managers and assistance to further develop professional practice, knowledge, skills, and leadership ensuring appropriate accountability and communication processes within and between programs.
Work within the values, mission, and vision of the organisation to demonstrate these in the broader sector as a recognition of Footprints.
Identify new business opportunities in consultation with the Director Service Delivery and in line with the Strategic Plan.
Complete business plans for program areas, ensuring alignment with the strategic plan.
Prepare funding submissions and operationalise new services.
In conjunction with the Director Service Delivery, ensure that programs operate within the principles of good corporate and clinical governance.
Quality Assurance and Risk Management
Ensure restorative, recovery-oriented, and trauma-informed principles are implemented within the practice framework of Footprints service delivery and other roles.
Ensure case management guidelines, ethical standards, and professional boundaries are embodied in practice, and that all employees work within their scope of practice.
Monitor risk management and compliance with policy, practice, standards, and legislation e.g., Work Health and Safety (WHS), and Privacy.
Ensure key service documentation and data collection is accurate and inputted in a timely manner to enable internal and external reporting deadlines to be met.
In conjunction with Program Managers, collect, collate, and submit reports to the department as per service agreements and contracts.
ABOUT YOU
To be successful in this role, you will need:
Minimum relevant bachelor's degree (clinical or allied health) and significant experience in the Human Services sector.
Relevant postgraduate qualifications would be advantageous.
Demonstrated ability to lead and manage older persons programs with the capability to lead multidisciplinary teams operating across different locations.
Ability to travel across Queensland and interstate.
Demonstrated ability to design, develop, implement, and evaluate innovative programs/services/projects to deliver optimal performance outcomes.
Demonstrated ability to identify, document, monitor, and mitigate program risks, ensuring high quality, safe service provision for both client and staff.
We offer a flexible, family-friendly, close-knit working environment which creates a great workplace culture for highly engaged people to do great things.

Salary Sacrifice Novated Leasing Employee Counselling (EAP) Recognition Day You are required to have a current Queensland Class C Open driver's license and NDIS workers screening check or current Yellow Card (or willingness to obtain).

Applications Close: 25th Nov 2024.
However, applications may be reviewed as they are received, with shortlisting and interviews beginning prior to the closing date.
Only the successful candidate will be contacted.

To learn more about Footprints and access a copy of the position description, please visit our website:
Footprints encourages applications from all people.
We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability, or gender identity.
Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, Footprints strongly encourages Aboriginal and Torres Strait Islander applicants for this position.

Footprints Community acknowledges the traditional owners of the land and pays respect to Elders past and present and thanks them for their wisdom and guidance.

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